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AloCar at Antalya Airport International Arrivals
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Very professional and speedy service. Murat and his colleague were quite accommodating and also spoke great English. We even received an upgrade which was a great touch.
Pros: Price was excellent. Car was good. I drove 1024km with no issues.
Cons: When I arrived at the airport at 1am, the service desk was closed and I didn't know how to reach the remote service desk as it wasn't clear and almost booked another rent-a-car! I also didn't know how to drop off the car and ended up paying to exit a car park I didn't need to be in. Pick up and collection needs to be better described! The car had no fuel on collection and i wasn't told what fuel type, thankfully the man at the fuel station knew.
Pros: The amazing attitude of the company's staff
Cons: the representative wasnt waiting for me at the time and place wich we already determined . the car wasnt clean
Pros: Very high deposit requested. More than 1200 euro. No need. Please reduce this amount. I rent my car better price via europcar and i paid only 2000 tl deposit.
Cons: Very high deposit requested. More than 1200 euro. No need. Please reduce this amount. I rent my car better price via europcar and i paid only 2000 tl deposit.
Pros: Good staff and responsiveness
Cons: Bad policies and brokerage with DiscoverCars which leaves the customer in the middle to deal with issues. While during the booking everything is seamlessly communicated between AloCars and DiscoverCars
Cons: Nothing ,, pissed me off
Pros: The car was clean and reliable despite huge milage on it.
Cons: The desk at the airport was closed with no one there. I had to buy a line to call the company after a lot of confusion. This was an hour of standing in the heat with my bags. All other car companies had active representatives in the airport except this one. Would not recommend.
Pros: good service!
Pros: I've got a new car. Very clean and good to drive. Flexible and friendly staff.
Cons: I suppose to be picked up at the airport but no body were there. Nobody will call them for me to give my possition. After 45 min a person call them and he they came with the car. The office is not located in airport area. It was 4 min away.
Pros: The car was clean.
Cons: Inefficient and not serious company
Pros: Nothing. Complete shit.
Cons: Nothing. Complete shit.
Pros: Service was rubbish. Was conned into paying extra for a full comprehensive package damage waiver on arrival. Only to still be charged for a cracked mirror glass which happened outside the hotel. Their excuse was because i never filed a police report for it i need to pay. Rubbish service i am putting bad reviews all over social media unless i am refunded.
Cons: Service was rubbish. Was conned into paying extra for a full comprehensive package damage waiver on arrival. Only to still be charged for a cracked mirror glass which happened outside the hotel. Their excuse was because i never filed a police report for it i need to pay. Rubbish service i am putting bad reviews all over social media unless i am refunded.
Pros: Nice staff. responsible, office open 24h
Cons: They gave us different car than we ordered (in a bad way), when we pick up the car the gas was completely empty and the car barely drive. we were lucky to find gas station close unless we were stuck nowhere. the car was shaking always
Pros: Staff was friendly
Cons: Their car was dirty , really used up with lots of dents and option of car was not great and very limited. Deposit was also very high. Since they had no other car available we had to take a dirty car although they tried to clean as best they could.
Cons: Poor service horrible unsafe cars not even road worthy pay the extra and hire from a better company
Pros: Friendly and efficient for pick up.
Cons: Skittle difficulty with the return of the deposit upon return of the car.
Pros: Very good staff and helpful, Adnan in reception desk mainly was brilliant
Cons: It was busy in airport, we had to wait for over half an hour for someone to pick us up
Pros: Friendly and brand new car!!
Cons: All good!!!
Pros: Good servic
Cons: N a
Cons: Every thing
Pros: minimalist environment
Cons: i got the same car from 3 months ago, it again had the same damage in the front. They should repair their cars instead of giving damaged cars.
Cons: Длительное ожидание представителя прт аренде автомобиля
Pros: Not wanting on arrival. After call to company, need wanting stuff 30 min.
Pros: We agreed on a deposit of 100 euros
Cons: we got the car 2,5 hours late
Pros: On arrival we been a bit late, when found correct desk for the representative it was empty. Others didn't not help or know where the person was. Had difficulty to call them as my phone was in roaming. Other than that I am 100% happy with Alicar. Great, friendly representatives. Clean and well maintained car. Definitely would use them again.
Pros: The car was very high milage and the engine sound was very loud and needed services. And the car was older than expected
Pros: All liers cheater never book again they dont value you or emotions dont care about anything rude customer service when i told them why did u make me 3 hours if you dont have car he was keep droping other customers like taxi and keep answering calls when i was talking so he didnt care because he had local customers or first come first serve even u book before we had to stand outside with my pregnant wife and 3 years old child so never book or trust any local companies they will make feeling hell
Cons: Alocar is a shit customer service and bad customer exprience so never book again your holiday will be ruin they dont value you for them you just a cash machine ask you pay them more to get a car rip you off so dont trust even when u tell them u already booked they like its a agencies we dont care about them if they dont care about agenices its agenices fault they should speak to them what contract they have signed with them
Pros: Fast, efficient, friendly. Doesn’t at all feel like they are out to get you unlike some of their competitors
Cons: Car was on the old side, but price quality, service makes sense to me
Pros: He was very good
Cons: Took over 2 hours to collect the car.
Pros: The worst rental car i even rented the car, they are big scamer
Pros: Very good.
Pros: Great service and great staff
Pros: Maintenance MSG en dashboard Service required. Should not be there
Cons: Blocked money should be back two to three working days no more
Cons: charged me more money than they should have , nearly £60 extra and due to language barrier it was difficult to expalin
Pros: Friendly staff ( Adnan) he picked us up from Airport and dropped us back
Cons: I shouldn’t buy full protection online. I’ve bought insurance at the desk for full coverage in case of total car loss then i don’t have to pay anything. I didn’t pay any deposit..
Pros: Great price, nice personell and a great service.
Cons: It would be nice to pick the car in the terminal or if the pickup would be a little quicker.
Pros: ONLY THE CAR PRICE
Cons: CAR FULL OF SCRATCH AND SMALL BUMPS, car furniture was dirty, big amount of money hold until you return the car, fuel policy is not fair at all , because when he handed me the car it was alomst empty and i was at night time and coming from long distance trip and I'm not in the mood of finding a petrol station, and when I gave him back the car it was half full but of curse he is not going to pay me the difference, but how on earth I could return the car in the same situation I received it
Cons: Costumer care is deeply terrible....
Pros: Drop off was good
Cons: They didn't accept deposit payment by card and tried to sell insurance instead and I had no other option than taking the insurance as it was late at night and I had no other option than paying ridiculous amount for insurance. I have the same amount that I paid for car rental for the insurance. I will never choose alocar in my life again. And I wouldn't recommend this company to anyone as they acted like true scams.
Pros: Competitive price
Cons: Excessively high deposit (EUR 1,200), even wit a full insurance by DiscoverCars; Old car, not particularly comfortable; Pick up and drop off at some 3 km from the airport terminal, in a place that may be difficult to find; While picking up, the operator failed to inform about basic stuff (how to open the truck, the type of fuel of the car).
Cons: Shit service
Cons: Prior to travelling to Turkey, I had confirmation from the Alo Car representative that they will be available at the arrivals lounge at the specified time. However, when we arrived, they were nowhere to be found so I had to give them a call to advise that we have arrived in Turkey. It took them a good 15 minutes to turn up to the airport with the car.
Pros: Polite friendly and helpful
Cons: Unclear instructions for collecting the car at the airport
Pros: The service from the rep from communication, picking us up at the airport, going through paperwork, waiting for us to drop off the car, and dropping us back off at the airport was exceptional. I would not hesitate to rent from this company again.
Cons: The car itself had lots of scratches and dents on it, and there was barely enough fuel in the car to get to a nearby gas station. But it ran well, and we had no troubles with it.
Pros: Friendly service
Cons: Its a fruad company-if i didnt have full insurance i whold be very worried The car with emptey fuel and the light fuel is on on pickup The car was dirty inside and outside You cant see all the damage and bumps around the car The workers didnt want to wash or refuel the car Its outside of the airport and you need to call the company to come pick you up and they writh they are inside the airport The car had a problem with the gear makes noise The workers are not nice and dont want to help you
Pros: Pick up from airport
Cons: The car was in poor condition. Headlight not working, brakes worn down (metal scraping) Looked like a wreck
Pros: I got automatic instead of manual.
Cons: They will trick you with extra insurance that you have to buy, even though I was fully insured through Discover Cars. I will never book through Discover Cars or AloCar again.
Pros: What car???
Cons: You are in wrong business!!!
Pros: Very friendly and helpful staff (specially Baran), they made everything very easy.
Cons: They are a bit hard to find, but believe me it's worth it!
Pros: Very happy with service
Cons: The car was given to me with a flat tyre so when i went to use it on the second day, i had to replace the flat tyre with the spare wheel myself in the hotel car park while trying to keep my baby calm. The radio also did not work in the car so all in all, it was a very bad experience.
Pros: Baran, thanks alot for the great service. Many thanks to all the Alocar team Antalya.
Cons: They were late at the airport when recieving the car.
Pros: The car did what it needed to do, the people were friendly and helpful
Cons: I didn't like the extra 90€ charge, which wasn't for the extra insurance which I declined, he said the amount paid to discovery cars was reservation fee, and the 90 was first the car!
Pros: They didnt ask for deposit The car was clean
Cons: We Had do wate about 45min to the agent to come to the point and had to call them twıce And ee got asmaller car than reserved
Cons: Not meet and greet. Otherwise great service
Pros: Good service 👍
Cons: Fuel was almost empty when the car was handed over. And the car was dusty outside
Pros: They were able to change the drop off time since we needed to leave earlier than expected.
Cons: We had to phone to have them meet us at the airport, the car provided had done 142,000 miles and you could tell (very damaged, dirty inside and out, car pulled to the right when braking), the car was provided with an empty tank of fuel, company tried to force additional rental cover, no documents were prepared for the collection which then took 20 minutes to complete.
Pros: Great and efficient customer service
Pros: I liked their services. Staff were very nice, calm and helpfull, ans trustworthy. I paid for a fully assurance and i had a small accident and I didn't pay a coin. In overall, i recommend them for every tourist specially.
Cons: I liked their services. Staff were very nice, calm and helpfull, ans trustworthy. I paid for a fully assurance and i had a small accident and I didn't pay a coin. In overall, i recommend them for every tourist specially.
Pros: Very kind guy met us at the airport, gave us clear instructions about the reservation.
Cons: Excellent service
Pros: Helpful and courteous staff who also dropped us at the bus station at an additional cost
Pros: Fast respond! Direct contact via Whatsapp, great!
Cons: Trustful, low time spent for getting the car. And leaving the car.