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Ace Rent a car at Malaga Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: The fact that our flight was delayed until after the hire desk closed, and despite being given the flight number (so you could supposidly be aware and be helpful with any delays) our booking was cancled by the company and refused to give any refunds or to provide us with the car on the subsequent day. In essence we were conned out of our booking and money.
Cons: There was no Ace Rent a car
Pros: Returning it
Pros: Nothing..you let me down..u contactable when you needed them
Pros: Wasn't with Ace
Cons: It was OK mobility and feel I was wrongly charged for scratch
Pros: Staff friendly and courteous.
Cons: Time to get the car and constant add on pitches. The wasn’t cleaned properly and existing dents/scratches not clearly marked on agreement. Glad I took photos before leaving hence no issue on return.
Pros: Not much
Cons: Wrong information given on the pickup location. Wrong rental car name was given.
Pros: Ace wasn’'t found, no indication that we had to go to Ok Mobil cars, spent 3 hours to found it out. All Phone nummers didn’'t exist, except the US nummers which is too expensive to call to. Discover cars respondenten after 4 days
Cons: Didn’'t receive any
Pros: If staff actually read these please can you refund me!!
Pros: The rental company ‘Ace Rental Cars’ does not exist, no counter in the terminal, no active telephone numbers no car. I want my money back now please
Cons: Everything about the rental was very very BAD
Cons: The fact that they don't exist and we never got a car.
Pros: No car provided.
Cons: As above.
Cons: Appalling directions from airport. ACE did not provide the car, Ok Cars did. Appalling customer experience trying to find the desk
Pros: Pick Up location on airport, ease and value for money
Cons: No issue with Ace but "hard sell scare tactic" from Gold Car for excess insurance even when I showed the customer service team the stand alone Policy I already held to cover this risk. Still tried to tell me I would be at risk which is not the case.
Pros: Ease of collection / delivery
Cons: Being charge £362.60 when we were made to believe it was only £90 when we booked the car. I am absolutely disgusted with this and i am seeking advice on it
Pros: The car was of a good specification and the hire cost was very competitive
Cons: I wanted to avoid Goldcar because of their bad reputation, so rented through Ace that used Rhodium desks which turned out to be Goldcar. Having said that, I had a good experience other than the petrol was not full.
Pros: The service was baad the car doesn't want to start and I tray to call assistance but nobody answered me and I have a witness for that ,the car I got was wrong car with scratch on the door and no body interested because they told me am a last driver for this car
Cons: The car that I rented I suppose to pay for it 133euro but the disc he charge me 400euro :-(
Pros: Best price I could find at the time.