Mauritius Airport (MRU), Plaisance, Mauritius
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Skyfleet at Mauritius Airport

A10 Royal Road, Airport, Plaine Magnien, Plaisance
00230 52 599 088
Pick-up instructions
The representative will be waiting in the arrival hall with the name sign.
Drop-off instructions
Leave with Representative at Skyfleet Car Rental Booth 10.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Netherlands
Hyundai i10
January 26, 2023

Pros: Nothing

Cons: Skyfleet is untrustfull. They are the only company which don't have a office at the airport in Mauritius, which means hours of waiting before they are there. - We ordered a childseat but we never got one even though we were charged for it. - They promised to pay back the deposit which we never got back!! It is an amount of 500 euros. - 3 weeks after the trip they said we damaged the car and they charge us but we never made damage. Never book here!
United Arab Emirates
Suzuki Ertiga
December 25, 2022

Pros: The person who came to drop the car on arrival was late by 30 min. I had to spent time with my small kids after a long flight.

Cons: I shouldn’t have to keep the security deposit slip, this is too risky if you are traveling with family, you may loose the slip and that would cause unnecessary hassle during car return.
United States of America (USA)
Suzuki Alto
November 27, 2022

Pros: Met in person at arrival hall.

Cons: No office. No clear instructions. No person to meet at time of return. Agreements made at pickup were not communicated back to the main office.
Australia
Suzuki Alto
October 19, 2022

Pros: Delivery was good

Cons: Return was very stressful and ultimately unsuccessful
United Kingdom
Suzuki Alto
October 22, 2021

Pros: nothing

Cons: Inefficient and don't seem to value their customers. Never ever felt so let down by a car rental company, and I used many in the past!
South Africa
Suzuki Baleno
March 29, 2020

Pros: Rental desk in building, ie weather not influencing picking up your car.

Cons: Taking too much time for refund of deposit held on your credit card upon returning the car when time is tight to catch your plane - especially early in the morning.
South Africa
Kia Picanto
January 24, 2020

Cons: They are a bunch
United Kingdom
Suzuki Ciaz
December 2, 2019

Pros: Clean car

Cons: Charged deposit twice
South Africa
Suzuki Alto
September 30, 2019

Pros: Staff were good friendly and informative

Cons: Cars are abit old and tired
Switzerland
Suzuki Alto
September 22, 2019

Pros: Good car rental, excellent service and very competitive price

Cons: -
United Kingdom
Suzuki Ciaz
August 26, 2019

Cons: Skyfleet added credit card transaction charges to the rental costs quoted by Discovercarhire.
United Kingdom
Suzuki Ciaz
August 5, 2019

Pros: close to our resort facility to return late in the evening

Cons: poor communication rude customer service representative in office did not answer my call x several when rang

United States of America (USA)
Suzuki Ciaz
June 20, 2019

Pros: When we arrived everything was scheduled so we didn't have any unscheduled delays

Cons: I'm not so sure it was an issue with SkyFleet as much as it was across Mauritius, but there isn't much sense of urgency. Everything happened at a very leisurely pace so if you're in a hurry this could be aggravating. I would also recommend not getting the GPS system. The GPS is not updated. When we went to Port Louis it directed us to construction sites with road closures several times.
South Africa
Suzuki Alto
June 6, 2019

Pros: Speed of service

Cons: Car
United Kingdom
Suzuki Alto
May 21, 2019

Pros: Very quick and easy

Cons: nothing
South Africa
Suzuki Alto
May 8, 2019

Pros: Agent very professional

Cons: Nothing. All good.

United Kingdom
Kia Picanto
February 27, 2019

Pros: The service and price were good.

Cons: The car was old and pretty rubbish.
South Africa
Suzuki Ertiga
December 30, 2018

Pros: See earlier comments

Cons: Had to drive to Airport to return car. No facility in Grand Baie
United Kingdom
Suzuki Ciaz
December 5, 2018

Pros: It was quick and easy once the agent arrived

Cons: Had to wait 10 mins to check in because there was no one around.

United Kingdom
Suzuki Alto
November 30, 2018

Pros: Quick and friendly

Cons: No response to our emailed complaints about the car

United Kingdom
Nissan Qashqai
November 25, 2018

Pros: Nothing.

Cons: 1. Skyfleet were dishonest - there was no need to remove my car and replace it with an inferior vehicle. 2. They did not make sufficient efforts to resolve the issues with my car. 3. I had to insist that I was reimbursed 3.5 days' hire when I returned the 3rd car.

Italy
Suzuki Alto
November 14, 2018

Pros: the customer service feedback

Cons: They charged a different amount of money on my credit card increasing of 10% more on the actual price from the one that was booked on-line. They put a different exchange rate. Very unprofessional and close to fraud.

Switzerland
Hyundai i10
November 3, 2018

Cons: Card machine was broke with no alternate payment option available apart from cash (withdrawal limits at cash machine very restrictive)
United Kingdom
Hyundai Creta
September 17, 2018

Pros: The car was relatively easy to pick up and drive, although I had to spot the scratches and scuffs on the car and ask the agent to note them down! They were ready to sign off the car in its current condition without noting any scratches which would have caused hassle when we dropped it off.

Cons: We paid EUR12 a day for a GPS that wouldn’t work and wouldn’t give us the correct routes. When we asked for a refund they wouldn’t give it to us, and the agents apparently couldn’t do anything. Would not recommend this company.

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Mauritius Airport (MRU), Plaisance, Mauritius

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Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, First additional driver, Collision Damage Waiver (deductible: € 500.00), Theft Protection, Roadside Assistance (in the country of pick up), Airport surcharge, Third Party Liability, Road tax, VAT (value added tax), Free modifications.
Driver requirements
Minimum rental age is 21 years.
A young driver fee of 18.00 EUR per rental applies to drivers under the age of 25.

Maximum rental age is 80 years.
A senior driver fee of 3.60 EUR per day, with a maximum of 18.00 EUR per rental applies to drivers above the age of 71.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In order to pick up the car, the renter and each additional driver must present the following documents: credit card, valid driver license, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with following payment methods: Cash, MasterCard credit card, VISA credit card.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Chauffeur Service.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 2 additional drivers.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied. Delivery service is not available for rentals shorter than 5 days.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 90 minutes.

Pick-up & Drop-off
Mon:  06:00 - 20:00
Tue:  06:00 - 20:00
Wed:  06:00 - 20:00
Thu:  06:00 - 20:00
Fri:  06:00 - 20:00
Sat:  06:00 - 20:00
Sun:  06:00 - 20:00

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Working hours
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Tue:00:00-23:59
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Thu:00:00-23:59
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Working hours
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Tue:09:00-17:00
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Thu:09:00-17:00
Fri:09:00-17:00
Sat:09:00-17:00
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  1. Car Rental
  2. Car Rental Mauritius
  3. Car Rental Plaisance
  4. Car Rental Mauritius Airport
  5. Skyfleet
 
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