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Skyfleet at Mauritius Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: Skyfleet is untrustfull. They are the only company which don't have a office at the airport in Mauritius, which means hours of waiting before they are there. - We ordered a childseat but we never got one even though we were charged for it. - They promised to pay back the deposit which we never got back!! It is an amount of 500 euros. - 3 weeks after the trip they said we damaged the car and they charge us but we never made damage. Never book here!
Pros: The person who came to drop the car on arrival was late by 30 min. I had to spent time with my small kids after a long flight.
Cons: I shouldn’t have to keep the security deposit slip, this is too risky if you are traveling with family, you may loose the slip and that would cause unnecessary hassle during car return.
Pros: Met in person at arrival hall.
Cons: No office. No clear instructions. No person to meet at time of return. Agreements made at pickup were not communicated back to the main office.
Pros: Delivery was good
Cons: Return was very stressful and ultimately unsuccessful
Cons: Inefficient and don't seem to value their customers. Never ever felt so let down by a car rental company, and I used many in the past!
Pros: Rental desk in building, ie weather not influencing picking up your car.
Cons: Taking too much time for refund of deposit held on your credit card upon returning the car when time is tight to catch your plane - especially early in the morning.
Cons: They are a bunch
Pros: Clean car
Cons: Charged deposit twice
Pros: Staff were good friendly and informative
Cons: Cars are abit old and tired
Pros: Good car rental, excellent service and very competitive price
Cons: Skyfleet added credit card transaction charges to the rental costs quoted by Discovercarhire.
Pros: close to our resort facility to return late in the evening
Cons: poor communication rude customer service representative in office did not answer my call x several when rang
Pros: When we arrived everything was scheduled so we didn't have any unscheduled delays
Cons: I'm not so sure it was an issue with SkyFleet as much as it was across Mauritius, but there isn't much sense of urgency. Everything happened at a very leisurely pace so if you're in a hurry this could be aggravating. I would also recommend not getting the GPS system. The GPS is not updated. When we went to Port Louis it directed us to construction sites with road closures several times.
Pros: Speed of service
Pros: Very quick and easy
Pros: Agent very professional
Cons: Nothing. All good.
Pros: The service and price were good.
Cons: The car was old and pretty rubbish.
Pros: See earlier comments
Cons: Had to drive to Airport to return car. No facility in Grand Baie
Pros: It was quick and easy once the agent arrived
Cons: Had to wait 10 mins to check in because there was no one around.
Pros: Quick and friendly
Cons: No response to our emailed complaints about the car
Cons: 1. Skyfleet were dishonest - there was no need to remove my car and replace it with an inferior vehicle. 2. They did not make sufficient efforts to resolve the issues with my car. 3. I had to insist that I was reimbursed 3.5 days' hire when I returned the 3rd car.
Pros: the customer service feedback
Cons: They charged a different amount of money on my credit card increasing of 10% more on the actual price from the one that was booked on-line. They put a different exchange rate. Very unprofessional and close to fraud.
Cons: Card machine was broke with no alternate payment option available apart from cash (withdrawal limits at cash machine very restrictive)
Pros: The car was relatively easy to pick up and drive, although I had to spot the scratches and scuffs on the car and ask the agent to note them down! They were ready to sign off the car in its current condition without noting any scratches which would have caused hassle when we dropped it off.
Cons: We paid EUR12 a day for a GPS that wouldn’t work and wouldn’t give us the correct routes. When we asked for a refund they wouldn’t give it to us, and the agents apparently couldn’t do anything. Would not recommend this company.
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 80 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the renter and each additional driver must present the following documents: credit card, valid driver license, Passport or ID card, booking voucher.
It is possible to pay and leave the deposit only with following payment methods: Cash, MasterCard credit card, VISA credit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
The first additional driver is allowed free of charge.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Delivery/Collection service is available only by previous request.
Additional charges will be applied. Delivery service is not available for rentals shorter than 5 days.
Pick-up & Drop-off