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TopCar at Lanzarote Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Easy to find TopCar desk, as soon as you come out of customs. Really liked that they didn't try to sell 'extra' insurance etc. The car was very good, a couple of scratches but clean and fairly low mileage. Also a good spec car, far from a basic model
Cons: Only issue is that rather than just putting a 'hold' for the deposit on my credit card, they actually took the whole amount. It was refunded quickly at the end of the rental, but due to Credit Card companies exchange rates (i.e. they have to make a profit at each transaction), it ended up costing an extra few pounds. Why can't they just put a 'hold' on that amount - most companies do...?
Pros: Nothing utterly useless, someone should go over the car with you and provide drop off instructions, instead got key ,here you go, rubbish communication.
Cons: Terribly poor service, take the money and don't care.
Pros: Not a lot
Cons: Not at all. Helpful or informative
Cons: Unhelpful and rude agent at desk who kept letting other customers return to the queue in front of me and gave no explanation as to why this was. There was only one person serving for the airport side of the queue, whereas there were 2 agents on the outside window with no one to serve. When I complained, the agent told me to go to the outside window in the same office where the 2 people were not serving anyone, but this was malicious I believe, as I would not be able to get back into the airport.
Pros: Very good service
Cons: Nothing
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 99 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 3 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
The first additional driver is allowed free of charge.
Pick-up & Drop-off
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