Dollar at Lanzarote Airport

Pros: Very efficient collection and drop off and friendly service of agent on arrival

Cons: Lack of friendliness of agent on drop off,

Pros: I dropped it off quickly

Cons: I didnt get the car i orderd, and there were 20 itemsd of damage on the car that i had to check before ther car was handed over, the photos were all in black mand white so hard to see what damage was. I was told they would email me the pics in colour which, i never received, i was also told that they would email me the confirmation of return aswell which i never got

Pros: All good

Cons: No real problem

Pros: Good desk staff, short walk to cars in car park.

Cons: The staff where you picked the car up were not very helpful, just gave the keys and said the car had been checked, gave me the car seat but didn't offer to fit it which would have helped considering I was carrying a baby and luggage at the time. Car itself was decent.

Pros: Was actually provided by hertz

Cons: As above

Pros: Reasonable price and easy to collect from and drop off

Cons: The sign for dollar was small should be made aware it's part of hertz

Pros: website ease

Cons: would like to speak to agent if required, rather than providing link to website (on clicking "contact")

Pros: Dollar / Hertz causing me problems with an insurance claim by not sending me the information I requested

Pros: Very friendly and informative

Pros: There were a few marks on the car which was too be expected, car ran well and did everything we required of it.

Pros: Ended up being Hertz and car had damage to front driver then tried to blame me on it on drop off. Only I had taken pictures on pick up

Pros: Quick turnaround on entry to the airport.

Pros: Problems

Cons: Nothing

Pros: Excellent drop off experience

Cons: The BA flight was delayed 5 hours and the agent gave away ‘my car’. I now see that it is up to me to phone and tell the agent if delayed. But with the flight details a top car hire company would know that the flight had been delayed and react accordingly.

Cons: When we arrived at the airport, we could not find your office, Theresa’s no one to assist. The enquiries could not help us because they had not heard of your

Cons: Car was a bit damaged for a rental car

Cons: Undocumented damage to right hand side of front bumper. Lucky me I took a photo on hiring it, else I would have been charged for it. Is this a scam?? Photos of the damage and of the agent who refused to give her name attached

Pros: Why are we reviewing dollar

Cons: We did not rent from dollar

Pros: Good car but Sergio gave us confidence and that counts for a lot.

Pros: Very quick and easy

Pros: Excellent European service (not so much in usa)

Pros: Second to none..service is impeccable.

Cons: All good

Pros: Don’t rent off dollar

Cons: Got robbed didn’t even put a balaclava on total rip off don’t rent off them no way to start a holiday

Cons: The car was overdue a service according to the inboard computer by over 1000km

Cons: VERY DIRTY and worn out car

Pros: cheap and clean

Cons: The condition of the car mechanically

Pros: More front window liquid

Pros: not much at all

Cons: Overcharged me €200 for rental

Pros: Good price Warning about desk agents trying to sell more insurance

Cons: I failed to read the warning about desk agents trying to sell more insurance when I had already paid for it so my husband fell for the scam The fact that insurance had been bought should be added to booking voucher so it is clear

Pros: Very pleasant

Cons: Car was not in a fit state

Cons: The initial charge was around €135 but when I went there with all the additional insurance etc it more than doubled to €366 and I was encouraged to buy that

Pros: Perfect service

Cons: I accidentally booked through 'discover cars' and subsequently paid £150 more to Dollar than I was quoted by discover cars.

Pros: Service was good

Cons: The car had body damages everywhere. In addition was overdue a service which was prompting everyone I would start the car. I had several issues with doors sensor and also window electric motor. So not the best car for the price paid.

Pros: Quite straightforward

Cons: Signing with my finger

Pros: Unfair extra charges

Cons: Unfair extra charges

Pros: The first car we picked up after an hour wait at the service desk at the airport ,broke down after 15-20 mins of driving to our hotel . Finding the helpline number on our paperwork was terrible . We fiinally got through to someone and had to be picked up by a recovery truck and returned to airport to get an alternative car . We arrived at our hotel 2-3 hrs later than we should have and we missed our first dinner . Not happy at all . I think we should receive a discount for the inconvenience.

Cons: We ended up paying a lot more than we were quoted online because we didn’t have a credit card to pay with. :/ :/ we had to queue for an hr to get served to find this out .then to finally set off only to breakdown . again not happy

Pros: Quick and easy

Cons: Car itself wasn’t a good choice for the area

Pros: Overall experience very good, the price was excellent for the car segment I chose, and the car was very clean. Only flaw was that the car was not very fuel efficient.

Cons: When I dropped off my car I had to go back to the desk, and the agents were extremely slow. There were two of ‘em simultaneously serving the same client, making me wait in line.

Pros: Good clean car.

Cons: Staff scamming me.

Pros: Deposit is very experienced

Pros: See abow comments

Pros: Excellent, friendly and efficient service

Cons: Pick up desk man did not give good directions as to where in the car park to pick up the car - spent 10 minutes wandering around the car park looking for the car

Pros: nothing

Cons: when we arrived at the airport in Lanzarote there should be a shuttle to take us to the car rental. There was not! Asked several people where we could find the shuttle, send us to different locations, spend more then one hour to find someone who tould us ask at the rental car co Hertz. Apparantly the shuttle bus from dollar was broken so Hertz managed the bookings from Dollar. No sign, no email to inform me. We were exhausted from running around, up and down, ..