Car Rental – Search, Compare, and Save up to 70%!
Turisprime at Lanzarote Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Reliable and cost effective
Pros: Willingness to offer to change a vehicle
Cons: Selling an additional comprehensive insurance to ensure that a vehicle will be recovered from the road in case of its mechanical fault while offering a vehicle with excessive mileage on the clock, is a really ‘cheeky selling trick’ to push the customer to take and pay for it, which by the way is not legal in the EU. Also, charging a deposit instead of blocking it on the Credit Card as it normally should be done prompted the incurred transactional fees that have not been returned (!) NOT HAPPY!!!
Pros: Next time write clearly that the car has to be picked up at the AVIS desk
Pros: I liked everything
Pros: Fast delivery and quick return of deposit
Cons: Slow service and no advice that Avis where the contact.
Pros: The Avis staff were good.
Cons: Your meet and great information was totally wrong. You instructed us to meet representative at Meet and Greet Point. No one there. After waiting a long time, we phoned Turisprime, to be told that the Avis desk would provide the car. Why was this not stated on your booking information?
Pros: Your insurance policy
Pros: Straightforward and quick
Pros: Everything except finding the agent
Cons: Instructions how to find the agent inaccurate, it's AVIS desk that handels Turisprime reservatons in Lanzerote airport
Pros: Great value
Cons: Nothing to fault
Pros: The car was just what we wanted and suited our needs.
Cons: It took a long time to pick up the car, they could do with another person during busy times.
Pros: Friendly and helpful staff
Pros: the woman on the desk was great
Cons: just put go to the avis desk on the paperwork not leave me to phone someone when no one turns to meet us
Pros: Facilité et prix
Cons: oubli de dire que la location est déléguée à une autre agence
Pros: It was a reasonable price. We are giving the benefit of the doubt as we think collection will be better when they are properly set up in Lanzarote airport. I'm not entirely sure we got the car we were supposed to have. The avis girl was very charming.
Cons: Very slow to get our car. Poor instructions coming out of airport to collection point
Pros: The desk I needed to go was Avis as the flight was late. But the agent was lovely.
Pros: Lady spoke English
Cons: No attended drop off. I took before and after photos showing no new damage whilst I had car. With no explanation as to the reason there have been multiple attempts to take money from my card, differing amounts and no explanation. I am extremely unhappy of these attempts as they could have been taken except for some unassociated action which has stopped them.
Pros: Exceptional hand over on collection from Raul A
Cons: Nothing in particular. Not aware Turisprime was part of AVIS
Pros: Friendly helpful staff (at Avis) clear information, easy to book online, Car was as expected.
Cons: Didn’t know what company to deal with when we arrived at the airport
Cons: No water in the windscreen washer
Pros: At the moment, NOTHING
Cons: At the moment, NOTHING.
Pros: Good value for money.
Cons: At no point did you explain that Turisprime is administered by Avis. In addition, there is no sign at the Avis desk to that effect.
Pros: NO SERVICE PROVIDED.
Cons: It was unclear that we had to go to the Avis desk in the airport to pick up the car.
Pros: I didn't really like any of it
Cons: Easing booking
Cons: Pick up unclear. Car damaged.
Pros: There was a lot of light damage to the car
Cons: There was no representative in the car park at the located time I had to go back into the terminal to find the rep.
Pros: Rental good value
Cons: I went to the meeting point in level 1 car park as per instructions but no-one was there. Only by accident I eventually managed to find out by speaking to lots of people to go to the Avis desk. This was then okay but car wasn't ready, despite the fact it was already over one hour after booked pick up time. In total it took over 2 hours to pick up the car and leave the airport.
Pros: The car was the only good thing. Turisprime did not provide any service - the people at Avis sorted out the mess for us.
Cons: Turisprime did not provide any service. Bad instructions, no one to meet us and only a chance conversation with someone in the carpark led us to Avis.
Pros: very helpful staff and good communication.
Cons: Instructions on how to collect the car were a little confusing. But we worked it out.
Pros: Location inside the airport
Cons: AVIS is a partner but it’s not advertised anywhere.
Pros: Very good price. No deposite needed.
Cons: Agents dont speak english.