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Orlando at Lanzarote Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Great service
Cons: Car advertised as being able to take 3 cases! It fitted one in the boot with 2 hand luggage. Ridiculous that they’re advertising otherwise. It would fit 3 hand luggage cases but not 3 regular cases.
Pros: Nothing.
Cons: I paid in advance for petrol £48. I had choice: car deposit + €55 and no refund for petrol or No car deposit + €57 + pay myśleć for tank full of petrol. Disgusting! No refund. I culd take better car, service, company for this money. Booked Golf or similar - got very high millage, rubba smelling Polo with dodgy brakes and gearbox. Avoid at any costs and check how you going to pay for petrol.
Cons: They wouldn’t come and check damage before we hired car. We have resorted to taking photos The amount of damage to the car was unacceptable On return we got the rep to check the car but he did not give us any sign off. I asked when I would get my deposit back and was told it would be processed immediately. But of course I still haven’t received it
Pros: Nothing
Cons: Rip off as stated full tank of petrol €50 to be returned empty no wonder the car hire was cheap they make their money by ripping customers off with petrol charge - I am sure it's illegal.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
All extras are available at the rental counter. Prices vary, depending on the rental period.
The first additional driver is allowed free of charge.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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