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Orlando at Lanzarote Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Great service
Cons: Car advertised as being able to take 3 cases! It fitted one in the boot with 2 hand luggage. Ridiculous that they’re advertising otherwise. It would fit 3 hand luggage cases but not 3 regular cases.
Cons: I paid in advance for petrol £48. I had choice: car deposit + €55 and no refund for petrol or No car deposit + €57 + pay myśleć for tank full of petrol. Disgusting! No refund. I culd take better car, service, company for this money. Booked Golf or similar - got very high millage, rubba smelling Polo with dodgy brakes and gearbox. Avoid at any costs and check how you going to pay for petrol.
Cons: They wouldn’t come and check damage before we hired car. We have resorted to taking photos The amount of damage to the car was unacceptable On return we got the rep to check the car but he did not give us any sign off. I asked when I would get my deposit back and was told it would be processed immediately. But of course I still haven’t received it
Cons: Rip off as stated full tank of petrol €50 to be returned empty no wonder the car hire was cheap they make their money by ripping customers off with petrol charge - I am sure it's illegal.
Pros: Staff were fantastically helpful, giving us advice on which choice of cars we could have. They were prompt and on time to pick drop us back off at the airport and pick us up. Best service I have had from a car rental place.
Cons: The website was slow leading to me booking two car rentals accidentally. This was only flagged up once we were already in the country.
Cons: Car was not at ariciffe airport as requested. They were in playa honda. Had to call them which was not made clear and had to drop the car off in playa honda. Also €50 for fuel which only cost €20 and was not reimbursed for 3/4 return tank. Car was in bad condition. Dirty seats, scratches everywhere, low tyre pressure warning light and oil change light on from pick up. Will.not use again .
Pros: Good car and friendly staff
Cons: Off site and slow check-in
Pros: No hassle brilliant service no hidden fees
Pros: Friendly, efficient staff.
Cons: Cars could be cleaner inside. Minor point, but would prefer pick up at terminal building rather than furthest bus stop at airport bus station.
Pros: Staff were friendly. Pick up bus turned up (was a bit worried if it would turn up as we were only ones waiting). Fast pick up on return too. No problems with the car. Really good price.
Cons: Shame it wasn't in the terminal and you had to find the bus stop to get picked up, but it all worked fine so really good on that front.
Pros: Friendly and efficient. Once we paid the full cost they gave complete peace of mind that should there be any damage it would be covered.
Cons: They didn't give us the address of the rental office and as we arrived in the dark we were disoriented and couldn't remember where to go!
Pros: no problem with documentation and handled quickly.
Cons: had to go by bus to pick up but it is not far and the coach was waiting for us as directed.
Pros: Nothing. Had to wait 20 mins for a representative to arrive, no designated waiting area. Charged again for full insurance.
Cons: Provided a car with over 170000kms on the clock(107000miles) no stereo that works, Broken sun visor, very very worn inside... not surprising considering how old and the mileage.
Pros: There was no service!
Cons: There was NO service!
Pros: It was Ok until they scammed me
Cons: They took the car at the end of the hire and told me it was OK, then emailed me an hour later to say they were retaining my whole deposit on the premise that i had taken the car on an unpaved road. there was no damage to the car or evidence presented to me. I don't think you should operate with this company in future, and would like you to investigate this.
Cons: The cars conditions.
Pros: quick pick up, efficient.
Cons: all very good
Pros: Value for money
Cons: Finding where to pick up car at airport