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Surprice at Keflavik Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing, as car was not even provided by Surprice, but there was some sub-rental company - Key Car Rentals
Cons: Never got to interact with Surprice as it was from sub-rental company - Key Car Rentals.
Pros: Absolutely nothing - horrible experience
Cons: Everything - from unfair policy to unfair charge
Pros: Employee provided excellent service, was friendly and helpful.
Pros: The car worked.
Cons: The scam over the price. Very shady.
Pros: Friendly people, very good service.
Cons: Nothing
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 21.
Maximum rental age is 85 years.
A senior driver fee applies to drivers over the age of 66.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU countries.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express, Diners. Any other cards or cash payments are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
In no case will a refund be given for unused fuel.
Snow chains are allowed in icy/snowy conditions.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.