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Europcar at Keflavik Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Easy to locate in the airport terminal
Cons: The contract wasn't explained correctly and it resulted in paying for their collision damage waiver when I had already purchased an online product. The car I booked wasn't available and I was offered a free upgrade that wasn't an upgrade. I ended up with a plug in hybrid that was almost impossible to charge, with only 40ish km range, so never used electric. To cap it all, on returning the car I find out there's a per km supplement to pay for phev cars on electric that I couldn't and hadn't used!
Pros: Staff were v polite, friendly, helpful
Cons: Instructions for finding the car were inadequate. Hand brake needs tightening. 5th & 6 th gear a bit awkward
Pros: People helpful.
Cons: Wrong car much too expensive!!!
Pros: Friendly agent and knowledgeable
Cons: Car could have been cleaner outside for inspection of condition but overall I would highly recomend
Cons: Car return a good distance away from terminal without good signed footpath to terminal
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Minimum rental age is 20 years for car group Economy, Intermediate, Fullsize.
Minimum rental age is 23 years for car group Luxury, Premium, Special, Oversize.
A young driver fee applies to drivers under the age of 20.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During winter season (from 14.10 until 14.04) Winter tires are included in price. Delivery/Collection service is available only by previous request.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 30 minutes.
Pick-up & Drop-off
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