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Ace Rent a car at Keflavik Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Efficient and great price
Cons: Booked a Mazda only to have it replaced with a Peugeot. The Peugeot design was incredibly poorly planned, for example you can’t easily find and set cruise control, as it’s completely hidden behind the steering wheel. I realize you don’t always get the advertised rental car, but on the papers it was written “mazda”, then crossed and replaced with “peugeot”. Upon car return, the rep even asked me if I had switched cars… grrrr
Pros: Professional service
Pros: They were efficient and explained the agreement well.
Cons: When I got the car, the tire lights were on and when I mentioned it at drop off, they didn’t seem to care which made me worried about the safety of the car. I arrived at the airport after 6 PM and there was a sign outside the airport that said the shuttle service stopped at 6 PM so we took a taxi to the rental car place ($30) when we didn’t really need to because the shuttle service was actually still running. I wish I had known that before I left the airport.
Pros: Friendly and helpful staff. Good quality car. Easy pick up and drop off to airport. Petrol stations didn’t accept my card payment to fill up car, representative told me where I could find a garage open (early hours of morning) to save money on service fee for half tank. Very thoughtful and didn’t have to advise. Thanks for the thoughtfulness, much appreciated.
Pros: ACE Rent A Car picked me up at KEF Airport and drove us 5-10 minutes to their site. Upon arrival, it only took 10-15 minutes to complete paperwork, select optional insurance, and get the keys to the rental car. Something I really liked about my experience with Ace was that I received a mobile Wi-Fi hotspot with my car rental and I was able to use that device to navigate in Iceland and stay connected via my mobile phone.