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Ace Rent a car at Keflavik Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Quick drop off
Cons: Car was not the original car highlighted in the advertisement. We were given an older alternative car stating “it’s a car in the same category”
Pros: Rapidez no processo de entrega, resolução do problema com carro reservado, que foi pedido manual mas entregaram automático, e rapidamente entregaram o manual conforme solicitado.
Pros: They were good with timing.
Cons: The customer service is really bad. They arrived at the airport to collect me. They did not say hello, how are you. Nothing. Just waved a sign. Opened the boot to put my things in and shut the door. I arrived to collect the car. Went into the office. Again no customer service. First words was 'driving license' ... it was all quick. But they give me a car with really bad breaks on it. I only released after driving to the hotel.
Pros: No service provided.
Cons: Being a woman traveling alone, being left waiting at the airport for a car that never came was not a good start to what was supposed to be a relaxing vacation. Thankfully there are legitimate rental agencies in the airport and Avis was very helpful and comforting in what may otherwise been a traumatic situation.
Pros: Efficient and great price
Cons: Booked a Mazda only to have it replaced with a Peugeot. The Peugeot design was incredibly poorly planned, for example you can’t easily find and set cruise control, as it’s completely hidden behind the steering wheel. I realize you don’t always get the advertised rental car, but on the papers it was written “mazda”, then crossed and replaced with “peugeot”. Upon car return, the rep even asked me if I had switched cars… grrrr
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Young drivers under the age of 21 who wish to rent a vehicle must purchase the following insurance type(s): Platinum Insurance.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
Prices for extras are shown on the booking page.
Snow chains are allowed in icy/snowy conditions.
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