Cancun Airport (CUN), Cancun, Mexico
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Routes Car Rental at Cancun Airport

Carr. Federal 307, Cancun-Tulum, Num 138, Centralia Bussines Center,Local 103 , 45030 , Mexico
0052 5 544 400 916 / 0052 3 312 947 525
Pick-up instructions
upon arrival please call Whatsapp or text at 0052 5 544 400 916 / 0052 3 312 947 525 to let us know that you have arrived. Please then proceed to the shuttle pickup area located outside international arrivals. Routes shuttle will pick you up.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

United States of America (USA)
Volkswagen Vento
March 14, 2024

Pros: Car was overdue for oil change and low on oil when I picked it up. Had to add oil myself.

Cons: Sketchy people

United States of America (USA)
Volkswagen Vento
November 22, 2023

Pros: Nothing

Cons: Didn't get the service

Mexico
VW Gol
October 27, 2023

Pros: All was well and easily explained thanks again to all workers and mostly to Mr Adrian Torres, représentant of rentals

Israel
Volkswagen Vento
August 27, 2023

Pros: Bad rental company

Cons: Bad rental company, more than 3 hours to pick up from the field, they delay you at the counter and demand additional money that is not listed in the contract... and do not agree to bring the vehicle you ordered, only what is available, do not rent from them, a waste of time and a waste of money, scammers!!!

United Kingdom
Volkswagen Vento
June 7, 2023

Pros: Money was taken car never supplied.

Cons: None We never meet anyone from company.

South Africa
Chevrolet Spark
May 7, 2023

Pros: The car ran without any problems

Cons: Collecting and dropping off the car took over an hour each. Paperwork missing or wrongly filed. Previous contracts mixed with our paperwork. General confusion in administration side of things

Canada
Chevrolet Spark
February 28, 2023

Pros: Friendly, helpful.

Cons: Communication was difficult during pickup as the attendant spoke almost no Engllsh.

United States of America (USA)
Volkswagen Vento
February 17, 2023

Pros: The ride to the airport

Cons: Just about everything

United States of America (USA)
Volkswagen Vento
February 17, 2023

Pros: the employees were friendly

Cons: slow response to WhatsApp correspondence. confusion of employees when on the phone. waited more than 45 minutes for the 'shuttle' (just one of their rental cars driven by an employee) to get us from the airport, then had to make another stop at a different terminal to pick up 2 more people before finally heading off to the car. In total, about 1:45 minutes from notifying rental company we were ready to be picked up to driving out of the lot. Also forced to buy addt'l. insurance.

United States of America (USA)
Chevrolet Spark
February 6, 2023

Pros: Nothing, never met anyone.

Cons: We were totally left hanging with no rental car even though we had fully paid for it.

Canada
Volkswagen Vento
February 5, 2023

Cons: Honnestly not a good service.

Italy
Chevrolet Spark
February 3, 2023

Pros: Miglior prezzo trovato a Cancun

Cons: Orario dell'ufficio molto ridotto.

Canada
Chevrolet Spark
December 27, 2022

Pros: I didn’t like it. They’re scammers and discover cars didn’t help us or refunded us for a service we didn’t receive.

Cons: I didn’t like their lack of transparency. The lies to scam us into the most expensive insurance.

United States of America (USA)
VW Vento
October 22, 2022

Pros: Everyone polite and professional

Cons: No real concerns

United States of America (USA)
VW Vento
September 14, 2022

Cons: I wasn’t able to get the car because my flight came in late (30 min after they closed although every other rental agency was open) and company refused to refund me.

United Kingdom
VW Vento
July 31, 2022

Cons: There was no answer from routes when we called from the airport. We tried calling the number for an hour with no response. I had to hire another car from Hertz. I want a full refund

Most Popular Car Rental Deals

Cancun Airport
Intermediate
Volkswagen Vento or similar
Volkswagen Vento
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Routes Car Rental
$176.13 / per day
Cancun Airport
Compact
Volkswagen Vento or similar
Volkswagen Vento
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Routes Car Rental
$176.13 / per day
Cancun Airport
Standard
Volkswagen Vento or similar
Volkswagen Vento
  • 5
  • 3
  • 4
  • A/C
  • Auto.
Routes Car Rental
$176.13 / per day
Cancun Airport
Economy
Chevrolet Spark or similar
Chevrolet Spark
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Routes Car Rental
$176.13 / per day
Cancun Airport
Mini
VW Gol or similar
VW Gol
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Routes Car Rental
$176.13 / per day
Cancun Airport
Full-size
Volkswagen Jetta or similar
Volkswagen Jetta
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Routes Car Rental
$176.13 / per day
Cancun Airport
Intermediate SUV
Renault Stepway or similar
Renault Stepway
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Routes Car Rental
$176.13 / per day
Cancun Airport
Mini Van
Toyota Avanza or similar
Toyota Avanza
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Routes Car Rental
$255.63 / per day
The above prices are only approximate and were last updated at 14:37 on 2024-04-24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1125.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Rate excludes
An E-Toll is offered in order to avoid violation fees.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
Driver requirements
Minimum rental age is 23 years.
A young driver fee applies to drivers under the age of 26.

Maximum rental age is 70 years.
A senior driver fee applies to drivers over the age of 65.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): Australia, Canada, New Zealand, USA, EU countries.
An International Driving Permit is required (in addition to your regular driver license) if the national driver license is not written in the following language(s): English.
Otherwise, the renter must provide an International Driver Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, proof of entry/exit into/out of the country, 2 phone numbers (1 of which is landline). Please note, that the car rental provider only serves customers with outbound flight itinerary.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Crossing country borders is allowed to the following country: USA.
Mileage limitations will apply when the car is to be used for crossing country borders, crossing province borders.
Written permission from the rental company is required.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: Child seat (2-4 years of age).
Prices for extras are shown on the booking page.


All extras are available at the rental counter. Prices vary, depending on the rental period.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.

Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information

In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes. The grace period will be honored only during business hours.

Pick-up & Drop-off
Mon:  09:00 - 18:00
Tue:  09:00 - 18:00
Wed:  09:00 - 18:00
Thu:  09:00 - 18:00
Fri:  09:00 - 18:00
Sat:  09:00 - 18:00
Sun:  09:00 - 18:00

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Working hours
Mon:07:00-22:00
Tue:07:00-22:00
Wed:07:00-22:00
Thu:07:00-22:00
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Alamo
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Working hours
Mon:00:00-23:45
Tue:00:00-23:45
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Goldcar
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SIXT
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Carretera Cancun-Tulum Km 17, Parque Logístico Apq, Unidad 6
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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
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Avis
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Working hours
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Tue:00:00-23:59
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Finalrentals
Finalrentals
Good 7.4
+529982536112
Cancun International Airport, Carr. a Aeropuerto Cancún, 77500 Cancún, Q.R.
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
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Budget
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Carratera Cancun Chetumal Km22
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Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
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City Car Rental
Satisfactory 6.5 / 11 reviews
+529989800608
Blvd Colosio Sm 305 Mz01 L3-02 Cond S2-1, Local 1
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
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Europcar
Poor 5.8 / 240 reviews
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Carretera Cancun - Chetumal Km 22 Col.Aeropuerto Internacional
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Mon:00:01-23:59
Tue:00:01-23:59
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Flexways
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Working hours
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Tue:06:00-22:00
Wed:06:00-22:00
Thu:06:00-22:00
Fri:06:00-22:00
Sat:06:00-22:00
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Dollar
Poor 5.5 / 208 reviews
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Cancun International Airport, Carretera Cancun-Chetumal Km. 22. Cancun
$23 - $214
Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
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Hertz
Poor 5.3 / 109 reviews
+52018007095000
Chetumal 22, Airport, 75220 Cancún
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Working hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
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NUCarrentals
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Tue:07:00-22:00
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MEX RENT A CAR
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Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
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Working hours
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Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
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Firefly
Poor 4.6 / 227 reviews
+52018007095000
Cancun Airport. Cancun - Chetumal Km 22, 77565 Cancún, Q.R.
$22 - $77
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
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Economy rent a car
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Calle acceso a las bodegas Sm 301 mz 30 lote 30, Cancun
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Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
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GreenMotion
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Tue:00:01-23:59
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