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M Rent at Sofia Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: The agent I dealt with was excellent. Very friendly and professional.
Pros: Quick pick up and drop off. The actual price of the rental was relatively inexpensive.
Cons: The outside business hours charge of 25 euros was a little extortionate. My flight arrived at 7:30pm local time so felt as though this could have been waived.
Pros: Not much
Cons: Representative did not wait for flight arrival as he had another job to do ( it was a little late ) or contact me for over an hour after. The car wasn't what I ordered. The car wasn't clean. The car broke down on the third day and it took 3 days to get repaired locally. Drop off meeting was arranged at the terminal where you couldn't wait - the police moved you on - not a good situation. No facility to sort out compensation / discount at the time. Have sent email to manager and copied you in
Pros: Good price for a long term rental
Cons: Was problem on return - company rep ask me to call him but didnt answer my calls at the day of return
Pros: quick, no extras added on unlike some providers
Cons: no issues