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Joyrent at Venice Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Employee was polite after locating the correct office. Car was good value for money
Cons: Unsure where pick up point was despite phoning to arrange pick up. When the mini bus arrived other people jumped on despite us waiting for longer so had to be quite stern to get on. Car had a lot of damage on collection and had to mark even more off the contract before departing, but this was handled well
Cons: When we pick up the car, he asked me if we want to rent a Jeep Renegade with a 50 euros difference and if I don't get it then I need to get a mini Fiat car which has 4 seats. I said that in my reservation I paid for a car which has 5 seats, 4 doors and 2 luggages. He said he has no car like at the moment and again asked me to pay more. It wasn't my problem, I paid more! And to drop off they gave me another address than Termini, it was in a horibble street, far from metro, we had to pay for taxi!
Pros: Quick service, good quality car
Cons: A bit difficult to find the shuttle bus when we arrived at the airport
Pros: Quick, efficient and friendly
Pros: You guys are poor communicators and I will NEVER book with you again. I will also tell my friends not to book with you and I will spread the word on my fairly expansive social media platforms.