Juan Santamaria International Airport (San José Airport) (SJO), San Jose, Costa Rica
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Flexways at San Jose Airport

Aeropuerto Internacional Santamaría, Alajuela Province, Alajuela, Costa Rica
0054 91 152 599 877
Pick-up instructions
Aeropuerto Juan Santamaría: A Flexways representative will be waiting for the passenger with a sign with his name outside of the airport. Just in front of the main door of Arrivals. If you do not find our representative please call to 0054 9 11 5259-9877 (Phone and Whatsapp).
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Suzuki XL7
12/11/24

Cons: Flexways did not provide a local number and it was hard to contact them. I later found out they were operating through EC Rent A Car

United States of America (USA)
Toyota Fortuner
11/30/24

Pros: worse experience ever. tried to charge $200 even if insurance was paid.

Cons: worse service ever. they try stealing money

Netherlands
Toyota Fortuner
8/19/24

Pros: Fast transport to and from airport

Cons: We had to sign a statement (I took a picture of it which I can mail if I get a mail address) in which you declare to be liable yourself. You have to pay a lot more to be fully insured according to them. (About € 500). In order not to take an irresponsible risk, we did it anyway. We have now paid 2x insurance costs. Can we still fix that?

Spain
Mitsubishi ASX
8/3/24

Pros: The information that was provaid it was correct.

Cons: Nothing

Spain
Mitsubishi ASX
7/25/24

Pros: Thery where nice all the time.

Cons: I did not like to hear that I needed to pay extra for Full Coverage when I thought I had paid it already. I would had not botter me to pay these fees if I was clearly informed at the moment of booking my car.

Netherlands
Hyundai Tucson
7/20/24

Pros: Price / quality very good. Quick AirPort drop. Nice people.

United Kingdom
Toyota Fortuner
7/14/24

Pros: Amazing value for money for a great car and really friendly staff at EC Rentals who provided advice for driving in Costa Rica.

Cons: Nothing

United States of America (USA)
Mitsubishi ASX
6/20/24

Pros: Helpful staff

United States of America (USA)
Suzuki Jimny
5/8/24

Pros: Very easy and friendly staff!

United States of America (USA)
Toyota RAV4
4/30/24

Pros: Carlos was a gem.

United States of America (USA)
Hyundai Tucson
4/22/24

Pros: Friendly and efficient

Cons: -

Bonaire
Toyota RAV4
3/27/24

Cons: EC rentals sold internet in the car for 10 dollar a day. It was very bad, didn’t work. And when we called they send us to a town 1 hour away for an office to change it, but the office was never open. When we dropped of the car, the employee of EC rentals called us a taxi which was his friend. Charged us $20 for 4km totally crazy. So didn’t get the car we paid for. Paid for internet that didn’t work and get screwed at the end. Would never recommend.

Canada
Hyundai Tucson
3/6/24

Pros: Car quality

Cons: Unaware of third part insurances. I had insurance from a 3rd party and he said it would not work. So we ended up paying for insurances. Tank was 7/8 full and ended up charging me 65$ Canadian. Wanted to charge me for sand on floor of car. Seems like I was unwittingly part of the milk the gringos program.

Sweden
Toyota RAV4
3/2/24

Pros: Extremely bad, trying to scam me on deposit based on made up loss after drop off

Cons: Not meeting up to pick up car but sending his wife instead and later claiming losses.

France
Hyundai Tucson
2/25/24

Pros: Nothing, it should not even operate.

Cons: Overbooking is a scandal

United States of America (USA)
Suzuki Jimny
2/21/24

Pros: I used EC car rentals through discover cars.com. As noted below I had a very bad experience. Next time I’ll pay more and hopefully I will get a company with some integrity.

Cons: As noted by others this is a shady operation and I strongly advise against using them. I paid full coverage for insurance and added their bonus insurance that was supposed “to cover everything”. I brought the car in and discovered that there was a scratched bumper with some broken plastic. The EC employee said I’d “destroyed the car” and the insurance would not cover it. He refused to call the insurance company and said he would be charging my card $800 and that I would not get my $500 deposit.

Canada
Toyota RAV4
2/20/24

Pros: Very nice people

Cons: Cars are expensive to rent

United Kingdom
Hyundai Tucson
1/9/24

Pros: Good all round

Cons: Nothing

United States of America (USA)
Toyota RAV4
1/8/24

Pros: fast and good service

Cons: no USB port for charging.

United States of America (USA)
Toyota RAV4
1/3/24

Pros: Super easy pick up and drop off process. Direct communication with the contacts. Excellent service.

Cons: Car condition is not what we typically expect at a US rental agency. Was given a high mileage car and was not smooth as i would expect. USB power outlet didnt work.

United States of America (USA)
Suzuki Vitara
9/25/23

Pros: Everyone was very friendly and helpful

United States of America (USA)
Toyota Fortuner
8/3/23

Pros: Friendly and efficient

United States of America (USA)
Toyota Yaris
5/23/23

Pros: Front desk person when picking up The car and dropping it off was very friendly and helpful.

Cons: Nothing!

Spain
Chevrolet Spark
3/16/23

Pros: Easy and fast checkin/out and communication

Cons: We asked the agent at checkin counter some questions about how to proceed in case of an accident or flat tire and the agent only focused on selling us an additional coverage (we had full protection via discover cars) and did not explain how to proceed if something happens. Luckily, nothing happened so we did not have to contact anybody.

Canada
Mitsubishi ASX
2/18/23

Pros: Evelyn at main office was amazing and very helpful. It was a pleasure to deal with them. Car was perfect.

United States of America (USA)
Mitsubishi ASX
2/8/23

Cons: They gave us the car without coolant then laughed and provoked us as we tried to explain why that was a serious problem on Costa Rican jungle roads. Because there was a dent on the bottom probably from us hitting a rock at some point, they refused to believe us about the coolant thinking it was some weird scheme to scam them. To have that be your gut instinct with customers already paying you a lot is blatantly horrific customer service. They exist to take advantage of tourists.

Switzerland
Hyundai Tucson
2/4/23

Pros: Fast drop off

Cons: No representative to pick us up at arrival. Had to wait for about half an hour. Tried hard to sell us more insurance. Fees for additional options not transparent. Car had already more than 100'000 km.

United States of America (USA)
Mitsubishi ASX
1/26/23

Pros: They helped us walk our bags to our nearby hotel since traffic was so bad.

Cons: The way they presented the extra insurance. It was just a communication issue, but it immediately caused me to be skeptical. We got through it though. We also had to insist on getting the 4-wheel drive we paid for as they wanted to put us in a 2-wheel drive.

Netherlands
Mitsubishi ASX
11/29/22

Pros: Fast and friendly staff

Netherlands
Renault Duster
6/15/22

Pros: Snelle professionele service

Cons: nothing

United Kingdom
Renault Duster
5/2/22

Pros: I would like a partial refund the car was in terrible internal and external condition. With lights hanging off, body work hanging off and broken, dirt and stains inside the car. I have photos to evidence this.

Cons: The people at the car hire were nice.

Switzerland
Chevrolet Captiva
2/3/22

Pros: A long time for all the paperwork and a lot was wrong like the adress etc.

France
Renault Clio
12/8/21

Pros: The car was not supplied by Flexways but EC Rent A Car. I was forced to pay Full Coverage twice, the car was in bad condition (wheels, brakes, etc).

Cons: The car was not supplied by Flexways but EC Rent A Car. Flexways is there only to get an easy money as intermediary.

Most Popular Car Rental Deals

Juan Santamaria International Airport (San José Airport)
Intermediate
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 1
  • 4
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  • Auto.
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$103.88 per day
Juan Santamaria International Airport (San José Airport)
Compact
Toyota Yaris or similar
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  • 5
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$103.88 per day
Juan Santamaria International Airport (San José Airport)
Compact
Suzuki Celerio or similar
Suzuki Celerio
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$109.34 per day
Juan Santamaria International Airport (San José Airport)
Intermediate
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 1
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$109.34 per day
Juan Santamaria International Airport (San José Airport)
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
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$197.19 per day
Juan Santamaria International Airport (San José Airport)
Compact SUV
Mitsubishi ASX or similar
Mitsubishi ASX
  • 5
  • 2
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  • Auto.
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$197.19 per day
Juan Santamaria International Airport (San José Airport)
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$206.37 per day
Juan Santamaria International Airport (San José Airport)
Compact SUV
Mitsubishi ASX or similar
Mitsubishi ASX
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$207.58 per day
Juan Santamaria International Airport (San José Airport)
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$207.58 per day
Juan Santamaria International Airport (San José Airport)
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$217.24 per day
Juan Santamaria International Airport (San José Airport)
Compact
Chevrolet Beat or similar
Chevrolet Beat
  • 5
  • 1
  • 5
  • A/C
  • Man.
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$252.23 per day
Juan Santamaria International Airport (San José Airport)
Compact
Chevrolet Beat or similar
Chevrolet Beat
  • 5
  • 1
  • 5
  • A/C
  • Man.
Flexways
$265.50 per day
Juan Santamaria International Airport (San José Airport)
Standard SUV
Toyota Fortuner or similar
Toyota Fortuner
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$279.74 per day
Juan Santamaria International Airport (San José Airport)
Compact
Kia Rio Sedan or similar
Kia Rio Sedan
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Flexways
$286.63 per day
Juan Santamaria International Airport (San José Airport)
Standard SUV
Toyota Fortuner or similar
Toyota Fortuner
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$294.47 per day
Juan Santamaria International Airport (San José Airport)
Compact
Kia Rio Sedan or similar
Kia Rio Sedan
  • 5
  • 2
  • 4
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$301.71 per day
Juan Santamaria International Airport (San José Airport)
Compact SUV
Suzuki Vitara or similar
Suzuki Vitara
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$309.56 per day
Juan Santamaria International Airport (San José Airport)
Mini SUV
Suzuki Jimny or similar
Suzuki Jimny
  • 4
  • 1
  • 3
  • A/C
  • Auto.
Flexways
$309.56 per day
Juan Santamaria International Airport (San José Airport)
Mini SUV
Suzuki Jimny or similar
Suzuki Jimny
  • 4
  • 1
  • 3
  • A/C
  • Auto.
Flexways
$325.84 per day
Juan Santamaria International Airport (San José Airport)
Compact SUV
Suzuki Vitara or similar
Suzuki Vitara
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$325.84 per day
Juan Santamaria International Airport (San José Airport)
Standard SUV
Toyota Fortuner or similar
Toyota Fortuner
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$401.28 per day
Juan Santamaria International Airport (San José Airport)
Standard SUV
Suzuki XL7 or similar
Suzuki XL7
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$412.74 per day
Juan Santamaria International Airport (San José Airport)
Standard SUV
Toyota Fortuner or similar
Toyota Fortuner
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$422.39 per day
Juan Santamaria International Airport (San José Airport)
Standard SUV
Suzuki XL7 or similar
Suzuki XL7
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$434.46 per day
Juan Santamaria International Airport (San José Airport)
Intermediate Extended Cab Pickup
Nissan Frontier or similar
Nissan Frontier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Flexways
$435.67 per day
Juan Santamaria International Airport (San José Airport)
Intermediate Extended Cab Pickup
Nissan Frontier or similar
Nissan Frontier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Flexways
$458.60 per day
The above prices are only approximate and were last updated at 10:36 AM on 12/13/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1150.00 - € 2870.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 23.

Maximum rental age is 70 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.

Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

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Budget
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Keddy
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