Juan Santamaria International Airport (San José Airport) (SJO), San Jose, Costa Rica
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Flexways at San Jose Airport

Aeropuerto Internacional Santamaría, Alajuela Province, Alajuela, Costa Rica
0054 91 152 599 877
Pick-up instructions
Aeropuerto Juan Santamaría: A Flexways representative will be waiting for the passenger with a sign with his name outside of the airport. Just in front of the main door of Arrivals. If you do not find our representative please call to 0054 9 11 5259-9877 (Phone and Whatsapp).
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United Kingdom
Toyota Fortuner
July 14, 2024

Pros: Amazing value for money for a great car and really friendly staff at EC Rentals who provided advice for driving in Costa Rica.

Cons: Nothing
United States of America (USA)
Mitsubishi ASX
June 20, 2024

Pros: Helpful staff
United States of America (USA)
Suzuki Jimny
May 8, 2024

Pros: Very easy and friendly staff!
United States of America (USA)
Toyota RAV4
April 30, 2024

Pros: Carlos was a gem.
United States of America (USA)
Hyundai Tucson
April 22, 2024

Pros: Friendly and efficient

Cons: -
Bonaire
Toyota RAV4
March 27, 2024

Cons: EC rentals sold internet in the car for 10 dollar a day. It was very bad, didn’t work. And when we called they send us to a town 1 hour away for an office to change it, but the office was never open. When we dropped of the car, the employee of EC rentals called us a taxi which was his friend. Charged us $20 for 4km totally crazy. So didn’t get the car we paid for. Paid for internet that didn’t work and get screwed at the end. Would never recommend.
Canada
Hyundai Tucson
March 6, 2024

Pros: Car quality

Cons: Unaware of third part insurances. I had insurance from a 3rd party and he said it would not work. So we ended up paying for insurances. Tank was 7/8 full and ended up charging me 65$ Canadian. Wanted to charge me for sand on floor of car. Seems like I was unwittingly part of the milk the gringos program.
Sweden
Toyota RAV4
March 2, 2024

Pros: Extremely bad, trying to scam me on deposit based on made up loss after drop off

Cons: Not meeting up to pick up car but sending his wife instead and later claiming losses.
France
Hyundai Tucson
February 25, 2024

Pros: Nothing, it should not even operate.

Cons: Overbooking is a scandal
United States of America (USA)
Suzuki Jimny
February 21, 2024

Pros: I used EC car rentals through discover cars.com. As noted below I had a very bad experience. Next time I’ll pay more and hopefully I will get a company with some integrity.

Cons: As noted by others this is a shady operation and I strongly advise against using them. I paid full coverage for insurance and added their bonus insurance that was supposed “to cover everything”. I brought the car in and discovered that there was a scratched bumper with some broken plastic. The EC employee said I’d “destroyed the car” and the insurance would not cover it. He refused to call the insurance company and said he would be charging my card $800 and that I would not get my $500 deposit.
Canada
Toyota RAV4
February 20, 2024

Pros: Very nice people

Cons: Cars are expensive to rent
United Kingdom
Hyundai Tucson
January 9, 2024

Pros: Good all round

Cons: Nothing
United States of America (USA)
Toyota RAV4
January 8, 2024

Pros: fast and good service

Cons: no USB port for charging.
United States of America (USA)
Toyota RAV4
January 3, 2024

Pros: Super easy pick up and drop off process. Direct communication with the contacts. Excellent service.

Cons: Car condition is not what we typically expect at a US rental agency. Was given a high mileage car and was not smooth as i would expect. USB power outlet didnt work.
United States of America (USA)
Suzuki Vitara
September 25, 2023

Pros: Everyone was very friendly and helpful
United States of America (USA)
Toyota Fortuner
August 3, 2023

Pros: Friendly and efficient
United States of America (USA)
Toyota Yaris
May 23, 2023

Pros: Front desk person when picking up The car and dropping it off was very friendly and helpful.

Cons: Nothing!
Spain
Chevrolet Spark
March 16, 2023

Pros: Easy and fast checkin/out and communication

Cons: We asked the agent at checkin counter some questions about how to proceed in case of an accident or flat tire and the agent only focused on selling us an additional coverage (we had full protection via discover cars) and did not explain how to proceed if something happens. Luckily, nothing happened so we did not have to contact anybody.
Canada
Mitsubishi ASX
February 18, 2023

Pros: Evelyn at main office was amazing and very helpful. It was a pleasure to deal with them. Car was perfect.
United States of America (USA)
Mitsubishi ASX
February 8, 2023

Cons: They gave us the car without coolant then laughed and provoked us as we tried to explain why that was a serious problem on Costa Rican jungle roads. Because there was a dent on the bottom probably from us hitting a rock at some point, they refused to believe us about the coolant thinking it was some weird scheme to scam them. To have that be your gut instinct with customers already paying you a lot is blatantly horrific customer service. They exist to take advantage of tourists.
Switzerland
Hyundai Tucson
February 4, 2023

Pros: Fast drop off

Cons: No representative to pick us up at arrival. Had to wait for about half an hour. Tried hard to sell us more insurance. Fees for additional options not transparent. Car had already more than 100'000 km.
United States of America (USA)
Mitsubishi ASX
January 26, 2023

Pros: They helped us walk our bags to our nearby hotel since traffic was so bad.

Cons: The way they presented the extra insurance. It was just a communication issue, but it immediately caused me to be skeptical. We got through it though. We also had to insist on getting the 4-wheel drive we paid for as they wanted to put us in a 2-wheel drive.
Netherlands
Mitsubishi ASX
November 29, 2022

Pros: Fast and friendly staff
Netherlands
Renault Duster
June 15, 2022

Pros: Snelle professionele service

Cons: nothing
United Kingdom
Renault Duster
May 2, 2022

Pros: I would like a partial refund the car was in terrible internal and external condition. With lights hanging off, body work hanging off and broken, dirt and stains inside the car. I have photos to evidence this.

Cons: The people at the car hire were nice.
Switzerland
Chevrolet Captiva
February 3, 2022

Pros: A long time for all the paperwork and a lot was wrong like the adress etc.
France
Renault Clio
December 8, 2021

Pros: The car was not supplied by Flexways but EC Rent A Car. I was forced to pay Full Coverage twice, the car was in bad condition (wheels, brakes, etc).

Cons: The car was not supplied by Flexways but EC Rent A Car. Flexways is there only to get an easy money as intermediary.
Show more

Most Popular Car Rental Deals

Juan Santamaria International Airport (San José Airport)
Compact
Kia Rio Sedan or similar
Kia Rio Sedan
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Flexways
$29.92 per day
Juan Santamaria International Airport (San José Airport)
Compact
Chevrolet Beat or similar
Chevrolet Beat
  • 5
  • 1
  • 5
  • A/C
  • Man.
Flexways
$29.92 per day
Juan Santamaria International Airport (San José Airport)
Intermediate
Toyota Yaris or similar
Toyota Yaris
  • 5
  • 1
  • 4
  • A/C
  • Auto.
Flexways
$29.92 per day
Juan Santamaria International Airport (San José Airport)
Compact SUV
Mitsubishi ASX or similar
Mitsubishi ASX
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$35.89 per day
Juan Santamaria International Airport (San José Airport)
Compact SUV
Suzuki Vitara or similar
Suzuki Vitara
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$35.89 per day
Juan Santamaria International Airport (San José Airport)
Mini SUV
Suzuki Jimny or similar
Suzuki Jimny
  • 4
  • 1
  • 3
  • A/C
  • Auto.
Flexways
$39.48 per day
Juan Santamaria International Airport (San José Airport)
Standard SUV
Suzuki XL7 or similar
Suzuki XL7
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$41.87 per day
Juan Santamaria International Airport (San José Airport)
Intermediate SUV
Hyundai Tucson or similar
Hyundai Tucson
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Flexways
$47.86 per day
Juan Santamaria International Airport (San José Airport)
Compact
Suzuki Celerio or similar
Suzuki Celerio
  • 5
  • 1
  • 5
  • A/C
  • Auto.
Flexways
$77.77 per day
Juan Santamaria International Airport (San José Airport)
Intermediate Extended Cab Pickup
Nissan Frontier or similar
Nissan Frontier
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Flexways
$95.72 per day
Juan Santamaria International Airport (San José Airport)
Intermediate SUV
Toyota RAV4 or similar
Toyota RAV4
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$131.61 per day
Juan Santamaria International Airport (San José Airport)
Standard SUV
Toyota Fortuner or similar
Toyota Fortuner
  • 7
  • 2
  • 5
  • A/C
  • Auto.
Flexways
$162.72 per day
The above prices are only approximate and were last updated at 06:56 on 2024-07-13. Prices may vary based on the booking dates, length of rental, and car class.

Juan Santamaria International Airport (San José Airport) (SJO), San Jose, Costa Rica

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1100.00 - € 2755.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 23.

Maximum rental age is 70 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.

Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.


It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

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Tue:06:00-23:00
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Sun:06:00-23:00
  1. Car Rental
  2. Costa Rica
  3. San Jose
  4. Juan Santamaria International Airport (San José Airport)
  5. Flexways
 
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