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Flexways at San Jose Airport
Aeropuerto Internacional Santamaría, Alajuela Province, Alajuela, Costa Rica
0054 91 152 599 877
Pick-up instructions
Aeropuerto Juan Santamaría: A Flexways representative will be waiting for the passenger with a sign with his name outside of the airport. Just in front of the main door of Arrivals.
If you do not find our representative please call to 0054 9 11 5259-9877 (Phone and Whatsapp).
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Key box
No
Customer Ratings and Latest Reviews
Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
DS
United States of America (USA)
Toyota Yaris
May 23, 2023
Pros: Front desk person when picking up The car and dropping it off was very friendly and helpful.
Cons: Nothing!
KA
Spain
Chevrolet Spark
March 16, 2023
Pros: Easy and fast checkin/out and communication
Cons: We asked the agent at checkin counter some questions about how to proceed in case of an accident or flat tire and the agent only focused on selling us an additional coverage (we had full protection via discover cars) and did not explain how to proceed if something happens. Luckily, nothing happened so we did not have to contact anybody.
NS
Canada
Mitsubishi ASX
February 18, 2023
Pros: Evelyn at main office was amazing and very helpful. It was a pleasure to deal with them. Car was perfect.
SS
United States of America (USA)
Mitsubishi ASX
February 8, 2023
Cons: They gave us the car without coolant then laughed and provoked us as we tried to explain why that was a serious problem on Costa Rican jungle roads. Because there was a dent on the bottom probably from us hitting a rock at some point, they refused to believe us about the coolant thinking it was some weird scheme to scam them. To have that be your gut instinct with customers already paying you a lot is blatantly horrific customer service. They exist to take advantage of tourists.
RS
Switzerland
Hyundai Tucson
February 4, 2023
Pros: Fast drop off
Cons: No representative to pick us up at arrival. Had to wait for about half an hour. Tried hard to sell us more insurance. Fees for additional options not transparent. Car had already more than 100'000 km.
Most Popular Car Rental Deals
Juan Santamaria International Airport (San José Airport) Car Rental
Compact
Suzuki S-Presso
or similar
$23.37
/ per day
Juan Santamaria International Airport (San José Airport) Car Rental
Standard SUV
Suzuki XL7
or similar
$47.27
/ per day
Juan Santamaria International Airport (San José Airport) Car Rental
Standard Elite SUV
Toyota Fortuner
or similar
$80.73
/ per day
The above prices are only approximate and were last updated at 11:44 on 2023-06-02. Prices may vary based on the booking dates, length of rental, and car class.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1675.00 - € 2790.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.
It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Prices for extras are shown on the booking page.
It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
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