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Flexways at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Flexways did not provide a local number and it was hard to contact them. I later found out they were operating through EC Rent A Car
Pros: worse experience ever. tried to charge $200 even if insurance was paid.
Cons: worse service ever. they try stealing money
Pros: Fast transport to and from airport
Cons: We had to sign a statement (I took a picture of it which I can mail if I get a mail address) in which you declare to be liable yourself. You have to pay a lot more to be fully insured according to them. (About € 500). In order not to take an irresponsible risk, we did it anyway. We have now paid 2x insurance costs. Can we still fix that?
Pros: The information that was provaid it was correct.
Cons: Nothing
Pros: Thery where nice all the time.
Cons: I did not like to hear that I needed to pay extra for Full Coverage when I thought I had paid it already. I would had not botter me to pay these fees if I was clearly informed at the moment of booking my car.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express.
Cash, Cheques, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.