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EC Rent a Car at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Quick and efficient
Cons: The external look of the car was checked at collection and return. However no attempt was made to check the undercarriage which was damaged and broken at collection.
Pros: Nothing - it is a complete scam.
Cons: Total scam - not only the typical attempt to get more money (2x the cost for insurance), but they lied and said the car we reserved was in maintenance (found out later it wasn't), downgraded our car, and would not honor the contract we already had. Told me to go find another rental if I didn't pay twice the amount in my rental agreement. Was absolutely horrible person to deal with - fake friendly, but trying to scam and held the car hostage. Didn't allow me to record extensive damage on the car
Pros: The friendly welcome.
Cons: They gave us a car that stopped being legal to drive half way through our rental period. The subsequent communication trying to rectify the situation was very poor. We had to pretty much sort it ourselves by driving to their branch in Uvita in a car that wasn’t legal to drive. They gave us a different car which was legal to drive. They promised to bring the marchamo paperwork/badge to us and didn’t. They said they sent it to an airport but it never turned up. Very poor.
Pros: Nothing
Cons: I cannot discourage enough future individuals to rent a car with this company. I showed up with a booking made over a month ago only to be told that no car was available for me. Still no refund issued from DiscoverCars, no apologies received from EC Rent a Car as well as no solution. What clearly happened is that MY car has been given to somebody else, probably a last minute booking that they could grant at a much higher price. Disgusting behaviour.
Pros: Clean and very comfortable car
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 23.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.