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Routes Car Rental at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Drop off was quick.
Cons: Long wait to get to the rental counter, an agent tried to force collision insurance on me telling me I needed a letter from the credit card company even though it is widely known that credit cards offer collision damage coverage.
Pros: Guy was helpful on the phone as they don’t have a desk or anything at the airport.
Cons: The car was quite old and had multiple dents and rust
Pros: The upgraded our car for “free.” Staff were friendly. Car wasn’t based on per km rate.
Cons: There was no formal receipt after paying approx $1500 in hidden fees upon arrival. Calculations were done with a calculator and a number was typed into a visa machine for you to pay without any formal confirmation of what you were paying for.
Pros: Tiziana, the representative that helped us in San Jose, was an absolute angel to work with. Not only did she save me a significant amount on my rental by recommending that I use my American Express insurance instead of the coverage the sell in-house, but when we had a little fender-bender, she was kind and patient and extremely efficient in handling the claim on her end. I had read negative things about car rental companies in Costa Rica, but quickly had my faith restore by these folks.
Cons: Car was not clean and overall condition not good
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 70 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa, American Express. Any other cards or cash payments are not accepted.
Prices for extras are shown on the booking page.
All extras are available at the rental counter. Prices vary, depending on the rental period.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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