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Payless Car Rental at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: everything was fine - there were no problems
Pros: Professionalism and friendliness
Cons: Nothing
Cons: Counter agent was rude and condescending. Overcharged me for the car, did not want to provide the car I had reserved.
Pros: They were so nice and provided us with a lot of info, whole process was very smooth and fast. They were ready for us and I so appreciate them
Pros: Very clear, to the point and nice communication. Fast and reliable service.
Cons: Everything was great!
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
A digital driver's license will not be accepted — you must bring your physical driving license.
In order to pick up the car, international renters must present the following documents: proof of entry/exit into/out of the country.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, proof of entry/exit into/out of the country, flight information.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
It is allowed to add up to 2 additional drivers.
Delivery/Collection service is available only by previous request. Delivery within city limits to hotels is free of charge.