GreenMotion at San Jose Airport

Pros: The guest service was great! Was not pushy on insurance and very thorough on instructions . Nice newer clean car with great gas mileage.

Pros: Everything went quick and smooth.

Pros: Easy to do business with, friendly staff and prompt service at pick- up and drop-off.

Pros: Great rates for October, vehicle was great on fuel and enough space for 4 with carry on luggage.

Pros: Excellent location, great staff.

Cons: Nothing

Pros: They were very upfront in explaining what was mandatory in terms of insurance and what we had paid for already.

Cons: Nothing

Pros: Nothing

Cons: I will have to spend time trying to get my deposit back when I shouldn't have had to leave a deposit in the first place. Also to warn others on every social media possible.

Pros: It was quick and friendly

Cons: When selecting a car on discover i paid extra to select a car with 4wd. I double Checked at the counter that the vehicle had 4wd. The vehicle did not. There were no better options available. I paid Extra for a feature i did Not get. Very scammy.

Pros: Personable staff, good car, good rate

Cons: Gas rate quite high, took awhile to process paper work when we used a different credit card

Pros: We are grateful to Green Motion for the wonderful service and reliable car. This was our first time in Costa Rica and we were nervous about the driving. The employees at Green Motion were very friendly. They also gave us some tips and tricks while navigating Costa Rica.

Pros: The value was fantastic! I liked that the desk agent pointed out all the details we needed to know about the car before we left the lot - including connecting a phone to the car for directions.

Cons: It was a little challenging to find the GreenMotion representative at the airport. We had trouble keeping the windshield clear when the defrost was running while it was raining (especially at night).

Pros: Everything, from start to finish was seam free. The lovely gentleman that showed us where our hotel was. Forgotten his name but he was a super star! Just a great experience. Top marks!

Pros: Very friendly and polite employees.

Pros: Professional team for both pickup and the return service was exceptional

Pros: Staff is very good.

Cons: I prefere a manual transmission, but I understand that automatic is a standard right now.

Pros: The good service and people

Pros: very helpful and friendly stuff, they have a new management and older comments arent relevant anymore.

Cons: nothing

Pros: Fast, kind and good value for money

Cons: 5 minutes from the airport

Pros: מיקום המשרד היה טוב מאד גם השירות באיסוף היה יעיל ותכליתי.

Cons: היתה תאונה שלא היינו אשמים בה.החברה דאגה ישר להוריד לנו 1630$.היה לנו ביטוח הגנה מלא של דיסקבר קארס סיימנו את ההשכרה ואין לנו אפילו את המייל על מנת לקבל החזר מלא! מבקש בדחיפות את המייל שלכם על מנת לקבל את התשלום דורון גזית dorongaz@walla.co.il

Pros: GreenMotion left us without a car on a family trip twice despite booking months ahead and offered no assistance per alternative.

Cons: Unreliable, no car!

Cons: Green Service apparently cancel your booking if you are more than 2 hours late. We were charged more to hire another vehicle not of a good quality. I don't blame the staff as they tried their best.

Pros: Drop off was great and quick. They called a taxi for us.

Cons: Car had many little scratches but no problem at drop off. We had taken a lot of photos at pick up. Agent at pick up was not so friendly.

Pros: Notyre vol était en retard et malgré que le bureau devait fermé à 10PM, l'employé de Green motion nous a attendu plus d'une heure à l'aéroport de San José

Pros: Close to airport, convenient shuttle, they can speak English which helps with ease of communication, competitive rates.

Cons: Didn’t like the paper license on windshield as it blocked visibility for passenger. This should be kept in different place as I was passenger and trying to navigate.

Pros: Excellent and kind staff, SUV was available upon arrival to the rental office and shuttle from the airport was quite convenient.

Cons: Everything went quite well. I do not have any issues or complaints at all.

Pros: Friendly and efficient.

Cons: Car was ok, but not in great shape. Spare tire was bald.

Pros: Very friendly agents, communication was good as well.

Cons: I have rented a lot of cars but never had such a damaged and old one as with GreenMotion. The engine hardly had any power, some hills were barely possible to drive. The cars I usually rent in this category are newer, have more power and are less damaged. In Europe you get an VW Golf or Peugeot 308 for these prices.

Pros: Efficiency, nice guys.

Pros: The SUV that was delivered on the third day was okay.

Cons: I received a 2 wheel drive small car with a small engine for 3 days of the rental term. I did not receive the 4 wheel drive SUV that was what I paid for. This created a major inconvenience for the first part of our trip since we could not reach the areas that required a 4 wheel drive SUV.

Pros: Nothing

Cons: They didn’t have the car I reserved and gave me a bad car

Pros: Everything

Cons: Nothing green motion was perfect

Pros: Transparent process they were happy with our private insurance excess

Cons: Pick up from airport didn’t go very smoothly as we were in early so no one to greet us and couldn’t get hold of them on phone . We were helped by a local man in thee Ed end and all was good

Pros: The bus service to the airport.

Cons: The person who initially served me was rude and it was hard to ask any questions. It looked like he was about to explode at any time.

Pros: Quick and efficient and hassle free.

Cons: Nothing

Pros: The staff were polite and largely helpful except on the point of the insurance excess, see other comments.

Cons: High cost of extra insurance to cover theft. Their basic cover has $5000 excess and it was very expensive to cover for this excess.

Pros: Efficiency

Cons: Car did feel expensive for the quality- but Costa Rica roads aren’t built for nice cars, just practical ones!

Pros: Nothing

Cons: I would never ever do any rental with green motions in any country. Such a rip off people. They tried everything they can to not honour what I booked online.

Cons: Waited 20+ mins for collection at the airport then comfortably over an hour in a queue to collect the car. Never had such a poor pick up experience before.

Pros: Friendly staff Didn't try to upsell the insurance too hard