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Ace Rent a car at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Everything they were professional.
Pros: Efficient pickup and drop off
Cons: Insufficient brake fluid, dangerous to drive
Pros: It was relatively quick. The car was a full 4x4.
Cons: There was not clear directions on how to get to the collection address. We would not have found the shuttle pick up point without asking other companies where it was. The expected arrival time had not come through and our reservation had been cancelled, it was just luck another car was available. The car was not very clean and the tank was not full.
Pros: Nothing special
Cons: They were extremely slow for providing the car and wouldn´t stop to try to sell us an extra insurance.
Pros: The shuttle from the airport to the desk of rent
Pros: Professional friendly and fast
Pros: Excellent quick service
Pros: Service was so bad. Employee were so rude to us just interested to sell me a new accident insurance on the top on my already paid insurance.
Cons: I will never book Ace Rent a car anymore.All the reviews for ACE are so bad and the company is not interested to improve the costumer complains.