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Ace Rent a car at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: It was relatively quick. The car was a full 4x4.
Cons: There was not clear directions on how to get to the collection address. We would not have found the shuttle pick up point without asking other companies where it was. The expected arrival time had not come through and our reservation had been cancelled, it was just luck another car was available. The car was not very clean and the tank was not full.
Pros: Nothing special
Cons: They were extremely slow for providing the car and wouldn´t stop to try to sell us an extra insurance.
Pros: The shuttle from the airport to the desk of rent
Pros: Professional friendly and fast
Pros: Excellent quick service
Pros: Service was so bad. Employee were so rude to us just interested to sell me a new accident insurance on the top on my already paid insurance.
Cons: I will never book Ace Rent a car anymore.All the reviews for ACE are so bad and the company is not interested to improve the costumer complains.
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Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
Maximum rental age is 80 years.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must have been issued by authorized authorities at least 3 month(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit or debit card on a main driver's name, Passport or ID card, booking voucher.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Prices for extras are shown on the booking page.
Pick-up & Drop-off