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Budget at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Drop off service was good.
Cons: Unresponsive slow service and no replacements available for defective cars.
Pros: I like that there is little hassle. I have rented several cars at this location and it is not too bad. They do try to get you to pay extra for their insurance and at times I have to be a bit rigid when telling them no. Some agents are less aggressive than others. I think that there must be some commission when they do get a customer to take the extra insurance. I just use my credit cards coverage which has always worked for me.
Cons: Overly forceful insurance upsell. I use my credit card coverage and it works fine. Make sure that you bring a copy of the coverage offered by your card (paper copy) or they will try to get around letting you use your coverage.
Pros: Nice Toyota Rav4 with manual transmission and 4WD on board. Handled some tough roads just fine.
Cons: Greedy to charge me an extra day when car was returned within my pre-paid 9 day term.
Pros: Great!! full satisfaction
Cons: Anything
Pros: They lied and over charged me after I completed my payment in the U.S. by $646.00 U.S. dollars charging me almost double. When I read the reviews of Budget in Costa Rica I learned it operates illegally, scamming people when they come to pick up their cars leaving them with no other option. I will NEVER go with Budget. One review even said Budget in the U.S. keeps its distance from their CR location and never refunded them.
Cons: Budget over charged me by 646.00 after I completed my initial in full payment of 770.00. I want my refund asap! They are an unethical company and you will get ripped off. Do NOT book with Budget
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