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Budget at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Nice Toyota Rav4 with manual transmission and 4WD on board. Handled some tough roads just fine.
Cons: Greedy to charge me an extra day when car was returned within my pre-paid 9 day term.
Pros: Great!! full satisfaction
Pros: They lied and over charged me after I completed my payment in the U.S. by $646.00 U.S. dollars charging me almost double. When I read the reviews of Budget in Costa Rica I learned it operates illegally, scamming people when they come to pick up their cars leaving them with no other option. I will NEVER go with Budget. One review even said Budget in the U.S. keeps its distance from their CR location and never refunded them.
Cons: Budget over charged me by 646.00 after I completed my initial in full payment of 770.00. I want my refund asap! They are an unethical company and you will get ripped off. Do NOT book with Budget
Pros: Easy drop off.
Cons: Almost 1 hour to pick the car. Car looked good from outside but poor mecanically.
Cons: Could not reach any company reps. After hours with a question about extending my car rental.
Pros: Quick pick up and drop off
Cons: By the time we pre paid the full tank of gas, additional driver, all other mandatory insurance, and taxes we paid an additional $550 which was the the price we paid for the rental. The rental SUV that barely made it up hills with only 2 passengers on board!
Pros: Customer service was helpful
Cons: I paid more for insurance than the actual car. The car had absolutely no power smelled like sweat. It was not worth the money. Tires were unsafe they were bald and needed a 4x4.
Pros: Rep at the office was excellent.
Cons: Had to call for airport transit and my phone wasn't working great. Too hard to track them down.