Juan Santamaria International Airport (San José Airport) (SJO), San Jose, Costa Rica
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Adobe Rent a Car at San Jose Airport

1.4 Km Al Este Alajuela 20109, Alajuela, Río Segundo
0050625424848/0050624422422/0050624412219
Pick-up instructions
After passing the customs post, go to the Terminal Exit, on the way, find the booths of some rent a car, neither Adobe Rent a Car nor EasyCar Costa Rica have cubicles in that area. A meeting and greetings service is provided when leaving the terminal, locate the representative, who carries a sign with renter name and flight number, the representative will guide renter to transfer service to the office near the terminal. The car will be waiting for renter after complying the rental documentation.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up
Business hours
Mon:05:00-22:00
Tue:05:00-22:00
Wed:05:00-22:00
Thu:05:00-22:00
Fri:05:00-22:00
Sat:05:00-22:00
Sun:05:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Hyundai Staria
11/3/24

Pros: Easy

Cons: Not knowing about insurance
El Salvador
Mitsubishi ASX
8/26/24

Pros: The service was quick without trying to sell me extra stuff I did not need (I took the discover Cars full coverage) El servicio fue rápido con ellos, no intentaron venderme nada más, eso sí tome el seguro completo de discover Cars, son amables y te ayudan. Recomendado si es tu primer viaje a costa rica
Ireland
Hyundai Tucson
5/19/24

Pros: Good value, trouble-free car rental.
United States of America (USA)
Hyundai Tucson
5/16/24

Pros: Friendly and efficient

Cons: Na
United States of America (USA)
Hyundai Staria
4/24/24

Pros: Very efficient system, friendly staff
United States of America (USA)
Hyundai Tucson
12/31/23

Pros: Friendly person met us outside the airport and a shuttle came to take us to the rental garage the garage was clean , the staff fast and efficient.

Cons: Na
Belgium
Hyundai Creta
12/1/23

Pros: Very thorough, friendly but not pushy about extra insurance etc.
United States of America (USA)
Geely GX3
11/27/23

Pros: Good cars, easy check-in (I was there early). I had no reason for any other assistance since the car was reliable.

Cons: The location near the SJO airport can be a bit tricky but otherwise nothing to complain about.
Canada
Mitsubishi ASX
10/16/23

Pros: Amazing employees! :)
United States of America (USA)
Mitsubishi ASX
9/25/23

Pros: seemed honest

Cons: price seems high but, I'm not really sure in comparison with others
United Kingdom
Mitsubishi ASX
8/9/23

Pros: Very professional and efficient. There was no pushing to sell extra cover.
United States of America (USA)
Hyundai Tucson
7/30/23

Pros: They delivered the car to our hotel.

Cons: It was not Adobe's fault, but their location is a very busy road with lots of traffic.
United States of America (USA)
Mitsubishi Montero Sport
5/18/23

Pros: Generally very nice people

Cons: Always trying to find a way to tag on extra costs
Spain
Hyundai Atos
4/6/23

Pros: Everyone was incredibly accommodating, understanding, communicated well and helpful. When we had changes they were flexible and did everything they could to accommodate. Very well prepared team.

Cons: Nothing
United States of America (USA)
Mitsubishi ASX
3/6/23

Pros: They met us at the airport and shuttled us to their location east of the airport. Worry free!

Cons: Nothing, I would use them again
Czech Republic
Geely GX3
12/11/22

Cons: Long and unsuccessfull discusion about the type of renewable al cac
Netherlands
Geely GX3
9/1/22

Pros: It was not good!
United Kingdom
Hyundai Santa Fe 4WD
5/13/22

Pros: Efficient and friendly.

Cons: Nothing
United States of America (USA)
Hyundai Santa Fe 4WD
4/20/22

Pros: Would definitely go with this rental agency again.
Poland
Hyundai Grand i10
3/20/22

Pros: Quick, easy, hassle free

Cons: They advertise their rates as comprehensive but there was still another type of insurance to be purchased to cover part of the excess that external insurance supposedly doesn't cover. In total - more expensive than renting a car in Europe or the US.
Czech Republic
Geely GX3
2/14/22

Pros: social networks

Cons: Not
United States of America (USA)
Mitsubishi ASX
12/28/21

Pros: Adobe tried their hardest to fix the problem that they said was caused by discover. Dropping off the car was much easier than the pick up.

Cons: Lost reservation, two hours of dealing with a problem that should have been compensated for the customer better. Per discover it was Adobe’s fault for booking the reservation at a different location and per Adobe it was discovers fault for moving the location without notifying the customer.
Israel
Ssangyong Korando 4WD
8/24/21

Pros: very professional and helpful.
United States of America (USA)
Ssangyong Korando 4WD
8/5/21

Pros: It was an easy process.

Cons: Nothing.
United States of America (USA)
Suzuki Jimny 4WD
8/2/21

Pros: Fair price and reputation.

Cons: Husband and I both driving and they would only let one of us handle the paperwork - sent other into waiting area. I booked and knew the info but my husband had the credit card we were using - this was a hassle. Same thing for my brother and his wife.
United States of America (USA)
Ssangyong Korando 4WD
7/30/21

Pros: Great staff, specially Mr Fernando Otero from the office in Liberia. He certainly made everything great when we had to change vehicles and after.
United States of America (USA)
Ssangyong Korando 4WD
6/15/21

Pros: Agent spoke good English which helped me a lot. He was friendly and accommodating.

Cons: Service was good but the car was not in good running condition. It make a weird soft grinding noise until you got over 40 kph then it would go away. I forgot to mention it to the agent when I dropped it off.
United States of America (USA)
Suzuki Jimny 4WD
6/11/21

Pros: Quick, professional, would rent here again
United States of America (USA)
Mitsubishi ASX
5/8/21

Pros: Overall great experience. Costa Rica has certain insurance requirements for car rentals but booking through discover cars, the minimum was already included in the price (although, not required, but I ended up getting full coverage through Adobe in country just for peace of mind. The roads aren’t the best down there) Car was fairly new and clean. The employees are bilingual (Spanish/English). The shuttle service to the airport was quick. Again, overall great experience.
France
Mitsubishi ASX
3/29/21

Pros: staff is very nice

Cons: no car available Only company who are not offering drop off service outside San Jose
Show more

Juan Santamaria International Airport (San José Airport) (SJO), San Jose, Costa Rica

Change location?
Pick-up date
Drop-off date
Driver's country of residence is United States of America (USA) and age is 30-65

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 1070.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, Vehicle registration fee, Free modifications, State Tax.
Driver requirements
Minimum rental age is 23 years.
A Young driver fee is not applied.

Maximum rental age is 75 years.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

Only physical driver's licenses are accepted (not digital versions).
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name.
If the duration of your stay in Costa Rica is longer than 90 days, a driver license issued in Costa Rica is required.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Wi-Fi.
Prices for extras are shown on the booking page.


The first additional driver is allowed free of charge.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 90 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  05:00 - 22:00
Tue:  05:00 - 22:00
Wed:  05:00 - 22:00
Thu:  05:00 - 22:00
Fri:  05:00 - 22:00
Sat:  05:00 - 22:00
Sun:  05:00 - 22:00

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SIXT
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FOX
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Budget
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  1. Car Rental
  2. Costa Rica
  3. San Jose
  4. Juan Santamaria International Airport (San José Airport)
  5. Adobe Rent a Car
 
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