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Alamo at San Jose Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Agent helpfulness and pick up and drop off speediness
Pros: Smooth pick-up and drop off, shuttle service is ok but still with traffic can take some time.
Cons: Very bad service. Car had issues. Not recommend.
Pros: Almost new car. Good service from the staff in La Fortuna as we wanted to extend the contract with 2 days
Cons: Nothing
Cons: You charge for full insurance and Alamo did the same… And the answer is “it’s what it’s” Sorry but not professional I am going to file a lawsuit
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
It is allowed to add up to 4 additional drivers.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 0 minutes.