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Flex To Go at Krakow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Fast to drop off
Cons: After purchasing the car online in the fine print in the email it stated the card needs to be embossed. Turns out i had to purchase the insurance through the company which was two times more expansive then the car
Pros: Price, car cleanliness,
Cons: Car needs to be washed before return?!! They found damaged to-insulation of engine under the hood ?!!! Who open hood of rental car?
Cons: Agent was pretending that Karta Pobytu was not a form of identification in Poland. In fact, it is. He was trying to upsell me which made the whole thing disturbing because he was trying to leverage the fact that I'm not a citizen of Poland. Despicable behavior.
Pros: They got a good rental policy.
Cons: Customer service, they not helpful, ignorant.
Pros: Not much.
Cons: This is very gready and dishonest company. They try very hard to sell their insurance by not accepting credit card without embedded numbers (only while renting not directly but from discovercars service like) or not accepting newly renewed drivers license. Also, they charge for returning dirty car (what tourist will go to car wash). This time they charged me for stain on seat which they made.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU. Driver licenses from all other countries must be accompanied with International Driving Permit (IDP). Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Norway, Portugal, Slovakia, Sweden, Switzerland, United Kingdom.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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