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Alamo at Krakow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Service rep
Cons: N/a
Pros: Peter. The representative in Krakow
Cons: They were wring about changing my car
Cons: Not enough signs about location of Alamo
Cons: Poor communication of drop off location instructions
Cons: Final report shows the status of returning car: dirty (outside) and dirty (inside). I dont agree with these assesments. It is expected that car will be retuned in "weather like" conditions (winter covered with salt and summer covered with pollen from the trees and insects on the windsheeld. It should be described as "normal use condition", not "dirty". Also term "dirty" for inside condition is not reflecting regular use and it is expected to vacuum clean inside and wash outside after return.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Luxury, Intermediate, Minivan, Premium, Fullsize a driver license issued at least 2 years ago is required.
Drivers between the ages of 21 and 24 must provide a driver license that is valid for at least 2 year(s).
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
In addition to the regular driver license, an International Driving Permit is also mandatory if the customer is not a resident of the following country(ies): EU. A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
In addition to documents mentioned previously, the customer will need the following: valid driver license, credit card on a main drivers name, Passport or ID card, booking voucher.
Deductible/excess will be charged per damage.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: European Union.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
During winter season (from 01.11 until 01.04) All season tires are included in price.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.