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AddCar at Krakow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Good service
Cons: The car not the same group car i was rent
Pros: Nothing, extra charges which were extortionate compared to Europcar, to cross the border to Czech, €150 where Europcar does not charge this if extra insurance is taken. The cross border charge was more than the rental. Disgusting and no offer of any discount.
Cons: Over charging, under delivering the correct car. One of the worst car rentals I’ve ever experienced in whole of Europe.
Pros: The car had an empty tank when I picked it up. At first I thought the gas gauge was broken but then I went to the gas station and filled it up and the gauge worked. I returned the car with a full tank. When I booked the car I picked the is company because it offered winter tires thus the rental was more expensive than other companies. The car did not have winter tires. It was a huge problem and added an excruciating amount of stress and danger to driving in the mountains.
Pros: Заказали шкоду октавия получили таету корола я думаю это само объясняет всё. Японцы против немцев ичехов не в конкуренции
Pros: Super nice and friendly staff! Always have been! Easy to talk to and clear any doubts you have.
Cons: The car.. honestly it was super abused by the previous rentar… for sure..
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
If the customer wishes to use Debit cards, he/she will be required to purchase Super Collision Damage Waiver (SCDW).
Maestro, Cash, Cheques is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following territory: European Union.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Booked extras are not guaranteed. All extras are subject to availability at the rental counter.
Additional charges will be applied.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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