Krakow Airport (KRK), Krakow, Poland
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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AddCar at Krakow Airport

Kapitana Mieczysława Medweckiego 1, 32-083 Balice
0048 789 737 373
Pick-up instructions
After arrival, please proceed to addCar office in Level +1 at the car rental center. For further assistance, please contact: 0048 789 737 373
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Kia Stonic
11/8/24

Pros: location

Cons: slow process of the reservations .

United States of America (USA)
Kia Stonic
10/21/24

Pros: I had to spend twice more for the reservation following day, With more reputable company, pay for a hotel, transportation, and waste one day without a car

United Kingdom
Suzuki Swift
10/15/24

Cons: We've been kindly drop off to airport in Katowice by staff member. Thank you

United Kingdom
Kia Stonic
9/22/24

Pros: No email confirmation email was sent and no car was provided. Worse experience ever.

Cons: No email confirmation email was sent and no car was provided. Worse experience ever.

Poland
Kia Stonic
9/22/24

Pros: No email confirmation email was sent and no car was provided. Worse experience ever.

Cons: No email confirmation email was sent and no car was provided. Worse experience ever.

Israel
Jeep Grand Cherokee
8/25/24

Pros: הרכב היה במצב טוב ונקי.

Cons: הנציג לא ניסה לעזור עם סוג הרכב ולהחליף למה שהייתי צריך.

United Kingdom
Jeep Compass
8/10/24

Pros: Friendliness of staff at the desk

Cons: They did not have the car I have requested, they gave us car in different range, the car had engine sign on constantly on the dashboard which was worrying and tyre pressure indicator was on. Nothing happened during our rental time but still, this is something that should not be the case. Also the car was scratched all over, really bad state to be renting to people

United States of America (USA)
Jeep Compass
8/6/24

Pros: Great value.

Cons: It seemed to take longer than conventional to rent the car, but was still worth the savings.

United Kingdom
Mercedes Benz S Class
7/23/24

Pros: My booking was cancelled due to my flight arriving late. I am still waiting for my refund

Cons: OTP to LOG ON TO YOUR ONLINE BANKING. Please call us if this wasn't you. NEVER share this code, not even with Santander staff JH8T7LJF

Israel
Skoda Superb STW
7/12/24

Pros: Good service

Cons: The car not the same group car i was rent

United Kingdom
Skoda Karoq
6/25/24

Pros: Nothing, extra charges which were extortionate compared to Europcar, to cross the border to Czech, €150 where Europcar does not charge this if extra insurance is taken. The cross border charge was more than the rental. Disgusting and no offer of any discount.

Cons: Over charging, under delivering the correct car. One of the worst car rentals I’ve ever experienced in whole of Europe.

United States of America (USA)
Renault Clio
1/9/24

Pros: The car had an empty tank when I picked it up. At first I thought the gas gauge was broken but then I went to the gas station and filled it up and the gauge worked. I returned the car with a full tank. When I booked the car I picked the is company because it offered winter tires thus the rental was more expensive than other companies. The car did not have winter tires. It was a huge problem and added an excruciating amount of stress and danger to driving in the mountains.

Israel
Skoda Octavia
4/7/23

Pros: Заказали шкоду октавия получили таету корола я думаю это само объясняет всё. Японцы против немцев ичехов не в конкуренции

Portugal
Fiat Tipo
1/3/23

Pros: Super nice and friendly staff! Always have been! Easy to talk to and clear any doubts you have.

Cons: The car.. honestly it was super abused by the previous rentar… for sure..

Israel
Skoda Octavia
8/31/22

Pros: Good car, good service, good price

Cons: Spent a lot of time trying to search the agency

United Kingdom
Skoda Octavia
8/22/22

Pros: Helpful and efficient.

Cons: See above, but not the fault of addcar

Israel
Skoda Octavia
8/20/22

Pros: Our flight was delayed and we arrived at 22:00, I got sms from addcar that thier desk is located 100m out the airport, I spent two hours trying to find them when my wife waiting with a sleeping baby at the airport, at the end we took a taxi, The next day, I used the reception phone to call them, it turned out that they changed thier location and thier office is inside the airport, The guy told me that he didn't have the car that I ordered and he don't have any car to give me although I order

Cons: For 7 days, I spent my all morning to try to find a solution for me problem, at the end I called him and I insisted to have a car even a dirty car, At 13:00 I took a taxi to the airport and took whatever they got just to continue my trip.

United States of America (USA)
Kia Picanto
5/10/22

Pros: great service, convenient location, fabulous price

Cons: van't think about anything

United Kingdom
Jeep Compass
1/1/22

Pros: Nice people, we car

Cons: Requested a jeep for the 4 wheel drive in snowy Poland and got a large Skoda instead, was fine but not as effective off rosd

Switzerland
Fiat Tipo
11/30/21

Pros: Car was clean

Cons: They lost my reservation and tucked 1h to pick me up from the airport. Agend informed me that the car has winter tires on, when first snow hit the ground car was not able to be driven since those were summer tires. During booking inf was provided that car will travel abroad but they charge me extra 170Euro for crossing the boarder. Car wasnt fully tank was 75% of the fuel in the tank!!!! This is joke company will never come back.

United Kingdom
Peugeot 108
10/13/21

Pros: Very fast, helpful, puts you at ease and explains everything. After giving the car back offered a car ride to the terminal, just outside the right door. Didn'thave to worry about dragging all suitcases myself. I forgot my jacket at the car - the driver returned it to me almost immediately. I would definitely recommend it. Wholeheartedly!

United Kingdom
Opel Astra
10/4/21

Pros: Price

Cons: Not clear who supply car on the airport.

Belgium
Skoda Fabia Combi
8/16/21

Cons: The engine of the car was very low, so going in the Mountains with it was not so easy

Denmark
Skoda Octavia Combi
8/15/21

Pros: Not much

Cons: It took a 2,5 hrs to pick up the car because the agents were useless. It took shorter to fly from our country of departure to Poland. The cars (we tried two because the seat belt in the first one did not work) were filthy. And I noticed the same was the case for the people renting right before us.

United Kingdom
Skoda Fabia
1/14/21

Pros: on time as advertised

United Kingdom
Skoda Fabia
10/13/20

Pros: Extremely kind and helpfull staff.

United Kingdom
Skoda Fabia
10/9/20

Pros: Surprisingly good, no problems at all.

Cons: All OK

United Kingdom
Skoda Fabia
9/23/20

Pros: Friendly and helpful.

United Kingdom
Skoda Fabia
9/15/20

Pros: Overall, the person picking us up was kind and behaved professionally; he noted the problems we had had during the rental period at the end and hopefully, the company will reflect and try not to make the same mistakes again. We also received a bigger car than we initially asked for which made our driving more comfortable.

Cons: The car wasn't washed and was dirty both outside & inside. Moreover, the pick-up point of the car was not at the airport as suggested on the website but at the nearby parking which delayed unnecessarily our further journey. The 12V socket inside the car wasn't working and we couldn't charge both phones while driving - that was reported to the person picking up the car. Finally, there was no screen wash fluid in the car which we needed to supply ourselves. Something to reflect on and improve.

United Kingdom
Peugeot 108
8/23/20

Pros: Clear communication, great staff who spoke perfect English.

Cons: Nothing

Netherlands
Kia Picanto
7/25/20

Pros: Cheapest I could find

Cons: It felt amateur

United Kingdom
Jeep Cherokee
3/13/20

Pros: Tak

Cons: Inny samochód

United Kingdom
Renault Traffic
2/26/20

Pros: Friendly service from representatives

Cons: N/a

United Kingdom
Skoda Fabia
1/18/20

Pros: Never again

Cons: Rude people, company should have offic on airport instead we have to drive on car par outside of airport lost 60 min in the middle of nowhere, never again

United States of America (USA)
VW Polo
10/1/18

Pros: Nothing

Cons: There was no service. It was difficult to locate the representative by phone and there is no office or service desk.

Canada
Ford Fiesta
9/29/18

Pros: You have problem with communicate with your people we can find them for 5 hours

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The above prices are only approximate and were last updated at 6:11 PM on 12/10/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 900.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax.
Driver requirements
Minimum rental age is 21 years.
A young driver fee applies to drivers under the age of 27.

Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 71.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: valid driver license, credit card on a main drivers name, Passport or ID card.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.

In the event of damages to the car, without providing a police report, CDW and any other additional protection become voided.
Payment policy
It is possible to pay and leave the deposit only with the following payment methods: Visa Debit Card, MasterCard credit card, VISA credit card, MasterCard debit card.
If the customer wishes to use Debit cards, he/she will be required to purchase Super Collision Damage Waiver (SCDW).

Maestro, Cash, Cheques is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following territory: European Union.
Additional charges will be applied in case the car is crossing state or region borders.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age), Delivery fee.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Booked extras are not guaranteed. All extras are subject to availability at the rental counter.

Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  08:00 - 22:00
Tue:  08:00 - 22:00
Wed:  08:00 - 22:00
Thu:  08:00 - 22:00
Fri:  08:00 - 22:00
Sat:  08:00 - 22:00
Sun:  08:00 - 22:00

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Very good 8.1 / 153 reviews
+48881220551 / +48881220320
Kapitana Mieczysława Medweckiego 1, 32-083 Balice
$14 - $59
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Rentis
Very good 8.1 / 30 reviews
+48519535319
Kraków - Balice, Olszanicka 174, 30-241 Kraków
$50 - $279
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-16:00
Thrifty
Thrifty
Very good 8.1 / 5 reviews
225001500
KRAKOW
Working hours
Mon:07:00-23:30
Tue:07:00-23:30
Wed:07:00-23:30
Thu:07:00-23:30
Fri:07:00-23:30
Sat:08:00-20:00
Sun:07:00-23:30
YOUR RENT
YOUR RENT
Average 7.9 / 40 reviews
+48513540670
Balice, Mieczysława Medweckiego 1 Street
$27 - $159
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
MEX RENT A CAR
MEX RENT A CAR
Average 7.8 / 12 reviews
+48733088044
John Paul Ii International Airport.; Captain Mieczyslawa Medweckiego 1
$35 - $323
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Flex To Go
Average 7.7 / 929 reviews
+48517299495 / +48423001453
Kapitana Mieczysława Medweckiego 1, 32-083 Balice
$19 - $33
Working hours
Mon:07:00-23:59
Tue:07:00-23:59
Wed:07:00-23:59
Thu:07:00-23:59
Fri:07:00-23:59
Sat:07:00-23:59
Sun:07:00-23:59
Autounion
Average 7.6 / 144 reviews
+48881220320 / +48881220551
Medweckiego 1, 32-083 Balice, Poland
$9 - $83
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
United International Car Rentals Poland
Average 7.5 / 7 reviews
+48694462426 / +380672148378
Kapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland, Olszanicka Street 174, 30-241
$34 - $67
Working hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
Enterprise
Average 7.4 / 14 reviews
+48505761461
KAPITANA MEDWECKIEGO 1, BALICE
$14 - $68
Working hours
Mon:00:00-01:3006:30-23:59
Tue:00:00-01:3006:30-23:59
Wed:00:00-01:3006:30-23:59
Thu:00:00-01:3006:30-23:59
Fri:00:00-01:3006:30-23:59
Sat:00:00-01:3006:30-23:59
Sun:00:00-01:3006:30-23:59
WheeGo
Average 7.3 / 152 reviews
+48513540670
Kapitana Mieczysława Medweckiego 49, 32-083 Balice
$6 - $29
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
PANEK
Average 7.2 / 265 reviews
+48665800000
Kapitana Medweckiego 1
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:09:00-22:00
Sun:09:00-22:00
Budget
Budget
Average 7.1 / 5 reviews
+48221139153
Kapitana Medweckiego 1, Krakow, 32-083, Poland
$21 - $137
Working hours
Mon:08:00-23:59
Tue:08:00-22:30
Wed:08:00-22:30
Thu:08:00-22:30
Fri:08:00-22:30
Sat:09:00-17:00
Sun:09:00-23:59
Routes Car Rental
Routes Car Rental
Average 7 / 7 reviews
+48666012328
Ul. Kpt. Mieczysława Medweckiego, 32-083, Balice
$17 - $152
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
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