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Flex To Go at Krakow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: Had to pay extra insurance even though already paid prior. Gave 3 options which cost a lot more than planned
Pros: Very displeased that they cancelled our car but they blamed Discover Cars.com for not passing on the flight details or arrival time
Cons: Flex to Go then wanted £270 instead of the original £97 for the same car. Complete rip off
Pros: Fairly quick, agent very friendly and helpful. Easy to find in the terminal of Kraków-Balice airport.
Cons: Insurance of the car was expensive. For 11 days i have paid 990 zł (£203). That was full cover, though. Car itself costed around £124. Where is the sense in this?
Pros: Nothing
Cons: Everything. Unhelpful staff. Released the car due to delayed flight, but offered us the same car for 3x what we paid (on top of what we paid!). Also do not accept credit card for guarantee unless the names matches driving license EXACTLY which most UK banks do not …. Well they will accept it if you pay 160 euros extra which is non refundable. Fraudulent.
Pros: Nothing
Cons: Worse customer service I ever seen. I was denied car hire because none of my credit cards had embossed numbers.
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