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PANEK at Krakow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Guys at desk tried to solve what happend ..
Cons: You left me phone number if something happend .. i called 2 days before that flight i have is delayed and i will come 2 hours later .. there was not car for me
Cons: I was additionally charged around £300 for full insurance. I did not need it (as I already had one) nor did I request it. Panek claimed that since my credit card had only my initials rather than my full name (which had never been a problem before), they could not rent the car to me unless I bought their full insurance. So, I was charged an extra £300 (twice the amount of the original rental price), and suddenly, the initial on my credit card was no longer a problem.
Pros: Great service
Cons: Panek Provided a dirty, damaged vehicle, claimed we drove over eight thousand Kilometers (luckily we had unlimited mileage) over 6 days and has scammed us through an extra insurance they sold front as a deposit.
Pros: Wiipers were not working correctly, did not clean at all
Cons: The car’s driver seat was substantially stained, the dashboard control light (tyre pressure) was on since the start
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
If the duration of your stay in Poland is longer than 6 months, a driver license issued in Poland is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
The following payment methods are accepted: MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.
For the following car group(s): Premium, a credit card is required.
The credit card must be valid for the following period from the start of the rental: 3 months.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Slovakia, Slovenia.
Information on the exact fee amount is available by request.
Crossing country borders is forbidden to the following countries: Moldova, Russia.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Pick-up & Drop-off
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