Krakow Airport (KRK), Krakow, Poland
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Driver's country of residence is United States of America (USA) and age is 30-65
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PANEK at Krakow Airport

Kapitana Medweckiego 1
0048665800000
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:09:00-22:00
Sun:09:00-22:00
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

France
Mercedes Benz GLC
April 15, 2024

Pros: Guys at desk tried to solve what happend ..

Cons: You left me phone number if something happend .. i called 2 days before that flight i have is delayed and i will come 2 hours later .. there was not car for me

United Kingdom
Hyundai i30 STW
April 13, 2024

Cons: I was additionally charged around £300 for full insurance. I did not need it (as I already had one) nor did I request it. Panek claimed that since my credit card had only my initials rather than my full name (which had never been a problem before), they could not rent the car to me unless I bought their full insurance. So, I was charged an extra £300 (twice the amount of the original rental price), and suddenly, the initial on my credit card was no longer a problem.

United Kingdom
Kia Ceed
April 7, 2024

Pros: Great service

United Kingdom
Opel Corsa
March 9, 2024

Cons: Panek Provided a dirty, damaged vehicle, claimed we drove over eight thousand Kilometers (luckily we had unlimited mileage) over 6 days and has scammed us through an extra insurance they sold front as a deposit.

United Kingdom
Kia Ceed
December 31, 2023

Pros: Wiipers were not working correctly, did not clean at all

Cons: The car’s driver seat was substantially stained, the dashboard control light (tyre pressure) was on since the start

Italy
Skoda Kamiq
August 28, 2023

Pros: Value oriented and professional

Israel
Mercedes Benz GLC
August 27, 2023

Pros: Return process went smoothly. The car was clean and in perfect condition

Cons: I got a Volvo instead of a Mercedes SUV.

United States of America (USA)
Skoda Kodiaq
August 4, 2023

Pros: Good price easy process.

Cons: Drop off was horrible. Tried to contact customer service and was hung up on. Texts were not returned and was difficult to find where to drop off. Add to the horrible experience, I was charged because the car wasn’t washed before it was returned. That is a new one for me! I’ve rented cars all over the world and it’s the first time I was charged for a car wash. In the future I will not rent from Panek again.

Canada
Kia Rio
August 3, 2023

Pros: Agents were polite and efficient.

Cons: The car was in poor condition and needed servicing while I needed it for the duration of my stay. It required an overall checkup which was never done Front tires were bald Brakes needed to be replaced. I tried contacting Panek and nobody picked up the phone/couldn't get through to them.

Israel
Skoda Kodiaq
July 8, 2023

Pros: Didn't like any of the service. Not polite representive that see that we have situation with wheelchair and suitcase that does not fit the ateka. He keep say that we have problem that we contact you and not directly to them.

Cons: See above . For me as end user after I mention that we have wheelchair and ask several time to reserve the kodiak , you or panek could contact me and mention there is no such car and I would look for other alternative.

United Kingdom
Kia Ceed
June 29, 2023

Pros: Everything was perfect.

Finland
Skoda Kamiq
January 14, 2023

Pros: When I bring car back, there was people waiting for me already at the parking lot. I just had to let them check it and I was free to go to check in.

Cons: Car was not the newest one... Tyres where not in good shape. Also car alerted about to change the battery key.

Lithuania
Skoda Kodiaq
January 12, 2023

Pros: Nobody cant contact me and help

United Kingdom
Kia Sportage
January 5, 2023

Pros: The car was a bit old - needs new wiper blades - but great value for money

United Kingdom
Kia Ceed
January 5, 2023

Cons: I booked a hatchback ( Kia cee'd or similar) in manual and got small crossover (seat arona) in automatic- completely different. I feel like I overpaid. Because of the fact the car was smaller than expected, some of my luggage ended in the cabin. Not ideal and not safe. Also the car had very eye catching stickers/ painting which was quite ugly and I would prefer ordinarily looking car.

Ukraine
Skoda Kodiaq
December 26, 2022

Cons: I want to inform you that Panek refused to rent a car because I am a resident of Ukraine. For me, it was not very pleasant, and also brought a lot of inconvenience, since I had to urgently look for a car in other companies at the airport.

Ireland
Kia Ceed
November 12, 2022

Pros: No issues. No bs. For feature get insurance with them directly as cost the same and no deposit.

Israel
Opel Corsa
October 19, 2022

Cons: I've arrived at night. Though i had "out of hours" reservation, the desk was closed, it took several calls and about 40 minutes, representative come and handed me keys...

Latvia
Seat Leon STW
October 6, 2022

Cons: Dropp off took more than 30 minutes because i wasn't brave to ask, if i can just give back keys without any paper signing. (Then I wouldn't have to wait so long)

United States of America (USA)
Fiat 500
September 13, 2022

Pros: 2nd time panek rental, better than 1st.

United Kingdom
Opel Corsa
September 9, 2022

Pros: Great customer service

Cons: No space to park car when I returned. Had to leave in a different company spot and was unsure if this was allowed. It was 5 am so nobody around to ask

Belgium
Opel Corsa
September 4, 2022

Pros: Very kind staff. Brand new comfortable car.

Cons: Nothing.

United Kingdom
Skoda Scala
September 4, 2022

Pros: Quick and easy

United Kingdom
Seat Ateca
September 4, 2022

Pros: Service at garage exceeded expectations.

Cons: Car was just cleaned outside and shiny, inside I could see some old stain marks on back seats.

Ireland
Opel Corsa
August 29, 2022

Pros: Excellent efficient and professional service

United Kingdom
Opel Corsa
July 7, 2022

Pros: good car

Cons: all was ok

United Kingdom
Seat Ateca
June 10, 2022

Cons: First car (Mercedes GLA) was damaged after accident and it was impossible to close to boot lid. Replacement car (after 3 hours) was class smaller than booked. I had to wait 30 minutes for a baby seat which was booked in advance and I called infoline few days in advance of the collection to make sure it will be there.

Canada
Volkswagen T-Roc
June 7, 2022

Pros: Quick service

Cons: No credit for returning day sooner

United States of America (USA)
Skoda Scala
May 30, 2022

Pros: Fantastic customer service especially from Mr Kacper

Cons: I had to add oil to the car which consumed some time and effort.

Finland
Opel Corsa
April 21, 2022

Cons: Very slow and strange pick up process. Why to fill in the form with my personal details, when all that is already collected in advance. If I compare this to how quickly the keys are in my hand in some other locations and airports, there is plenty of room for improvement. It also seemed that your server crashed during the pick up process and it was necessary to start everything from the beginning again.

United Kingdom
Opel Corsa
March 28, 2022

Pros: the car was damaged. They blocked me Deposit

Cons: Never again

United States of America (USA)
Skoda Scala
March 16, 2022

Pros: price- friendliness- kind. I rent the car in other countries and i never seen people working hard for such a work. they were running to get the car faster for me.

Cons: -

United Kingdom
Skoda Scala
March 3, 2022

Pros: Everything was done swiftly and efficiently

United Kingdom
Skoda Scala
March 3, 2022

Pros: Spot on all around. Best rental experience I have ever had. Highly recomended!

United Kingdom
Opel Corsa
February 23, 2022

Pros: not much tbh. Returning the car was easy but I am now 5 days on and haven't received the refund back.

Cons: The car had massive advertising all over it. I wasn't made aware of this at the point of booking. They took a £500 deposit and haven't returned it.

United States of America (USA)
Nissan Qashqai
September 17, 2021

Pros: Everything was professional !

United Kingdom
VW T-Roc
September 13, 2021

Pros: quick to drop off

Cons: wrong size car, felt overcharged

United Kingdom
Skoda Scala
September 11, 2021

Pros: Quick and professional service.

United Kingdom
Mercedes Benz E Class
August 30, 2021

Pros: Very good service overall.

United Kingdom
Opel Corsa
August 26, 2021

Pros: easy pick up and drop off

Cons: could be chaeper at last minute

United Kingdom
Skoda Fabia Combi
August 16, 2021

Pros: easy, simple and recommended

United Kingdom
Opel Corsa
August 9, 2021

Pros: All done easy and quick

Cons: None

United States of America (USA)
Skoda Fabia Combi
August 9, 2021

Pros: I was not reserved with Panek, even though I usually reserve with Panek.

Cons: The company I was ultimately reserved with, addCar, did not have the same reservation information as Discovercars.

United States of America (USA)
Skoda Fabia Combi
August 8, 2021

Pros: Quick service, not bad customer service.

Cons: Car was not maintained (check engine light was on). Than A/C was faulty, breaks squeaky. But they replaced it. Couldn't upgrade at the start of rental

United States of America (USA)
Skoda Octavia Combi
July 28, 2021

Pros: Nothing

Cons: The class of the car ordered was not there on my arrival. I was given a run down, filthy, and mechanically defective that I had to return.

Ireland
Skoda Scala
July 27, 2021

Pros: fast booking

Cons: non

United States of America (USA)
Jaguar E Pace
July 8, 2021

Pros: Everything was fine with the service

Cons: The only thing is that the car wasn’t clean when we picked it up and there were no windshield fluid, for the money we paid it should be a perfect condition clean and nice. Very disappointed but over all it’s ok

Denmark
Nissan Qashqai
June 29, 2021

Pros: Wszystko było naprawdę dobrze, od wypożyczenia samochodu do zwrotu. Depozyt zwrócony w 100 %, otrzymałem Mercedesa GLA z automatem, bardzo dobrze wyposażonego w grupie SUV

United Kingdom
VW T-Roc
June 13, 2021

Cons: I didn't like the car ...instead of t-roc I've got seat arona didn't like it. Another thing ..LED lights activated during the night, dragging to much attention to the car with all stickers on it gave him cheap look

United Kingdom
Kia Optima
August 29, 2020

Pros: Nothing

Cons: Pretty much everything. Shockingly poor.

United Kingdom
KIA Ceed SW
February 26, 2020

Pros: Efficient service and value for money

United Kingdom
Skoda Fabia
February 5, 2020

Pros: Swift, Efficient and friendly

Cons: I wasn't given the option of which currency I wanted to pay in, which resulted in me being charged £5GBP more due to poor conversion rates.

United Kingdom
Seat Leon STW
January 19, 2020

Pros: Swift but very thorough service. Friendly and helpful stuff. Car was brilliant.

Cons: Very friendly and competent stuff.

United Kingdom
Seat Leon
December 29, 2019

Cons: THEY CHARGED ME 530 DOLLAR FOR A SCRATCH! THEY FOUND, WHICH WAS ALREADY MARKED IN THE PICK UP PROTOCOL!

United Kingdom
Skoda Fabia
August 29, 2019

Pros: I paid decent amount of money for this particular rental. I felt it was slightly more than I would usually spend (I was booking it late). Upon collection I found out that I got upgraded from class B to C which made me more satisfy with the overall experience. Car was clean and a pleasure to drive. Employee upon collection was very professional and checked on me, after I collected the vehicle, if everything is alright.

Cons: N/A

United Kingdom
VW Polo
August 28, 2019

Pros: Car was clean and modern

Cons: The cost of the hire went up from what we had been told when we booked. Not good customer service to arrive to collect car and have to pay more than what was quoted. That would be like booking a flight and on the day of checking in they increase the charge. Agent also failed to email the conditions to us, so we didn't get these until handing the car back.. Also they expect you to wash the car before returning, or they will charge you more.

Ireland
Mercedes Benz E Class
August 18, 2019

Pros: Great service

United Kingdom
Skoda Fabia Combi
August 17, 2019

Pros: You might be waiting some time at desk, so busy at Cracow airport.Once served everything goes quick and easy

Cons: One person at the counter,waiting time to get car!!

Israel
Skoda Octavia Combi
August 10, 2019

Pros: The represantative at the desk was very helpful and complaisant. When dropping the car they checked it directly and approved that everything is ok.

Cons: A car we got (Seat Leon SW) was a little bit smaller tnan the one which representing the group (Skoda Octavia Combi) and our luggage (2 big and 3 trolley bags) barely got onside

United Kingdom
Seat Ibiza 5d
May 13, 2019

Pros: The man we saw in Krakow was great. He was actually dealing with some really difficult customers when we arrived an it was around 1:00am and he made sure that we knew he was coming to us next and wasn't ignoring us etc. He just had really great customer service.

Cons: N.A

Malta
Nissan Qashqai
May 12, 2019

Pros: good English, car upgrade

Cons: we didn't know we had to go upstairs

United Kingdom
Seat Ibiza 5d
February 16, 2019

Pros: Always reliable, easy check in/check out, all cars under one year old. I've been using Panek for all my trips to Poland. Never been disappointed.

Cons: Nothing to complain about.

Canada
Seat Ibiza 5d
November 24, 2018

Pros: Thank you for a very good and professional service.

United States of America (USA)
Toyota Corolla 5d
August 22, 2018

Pros: Nothing

Cons: everything

Israel
Skoda Octavia Combi
August 14, 2018

Cons: We ordered the deal in dollars. When we arrived they asked us to pay the zloty. We asked to charge us dollars as booked. When we got home we saw that we paid twice exchange rates paid !!!! In other words,The rental company was not charged according to the amount agreed

Israel
Skoda Octavia Combi
July 16, 2018

Pros: trying to charge me on second free driver. they raise the total rental cost when they charge the visa card. I alerted them on their "mistake"

Cons: the car was not ready on time had to wait 30-40 minutes

United States of America (USA)
Kia Sportage
March 4, 2018

Pros: Everything was tip-top.

Most Popular Car Rental Deals

Krakow Airport
Economy
Opel Corsa or similar
Opel Corsa
  • 5
  • 1
  • 4
  • A/C
  • Man.
PANEK
$9.14 / per day
Krakow Airport
Economy
Kia Rio or similar
Kia Rio
  • 5
  • 1
  • 5
  • A/C
  • Auto.
PANEK
$9.66 / per day
Krakow Airport
Compact
Kia Ceed or similar
Kia Ceed
  • 5
  • 2
  • 5
  • A/C
  • Man.
PANEK
$13.15 / per day
Krakow Airport
Compact Crossover
Skoda Kamiq or similar
Skoda Kamiq
  • 5
  • 2
  • 5
  • A/C
  • Auto.
PANEK
$16.67 / per day
Krakow Airport
Compact
Skoda Scala or similar
Skoda Scala
  • 5
  • 2
  • 5
  • A/C
  • Auto.
PANEK
$18.12 / per day
Krakow Airport
Intermediate
Mazda 6 or similar
Mazda 6
  • 5
  • 2
  • 4
  • A/C
  • Auto.
PANEK
$21.68 / per day
The above prices are only approximate and were last updated at 23:58 on 2024-04-17. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 465.00), Theft Protection, Roadside Assistance (in the country of pick-up), Third Party Liability (TPL), Airport surcharge, Free modifications, State Tax, Out-of-hours drop-off.
Driver requirements
Minimum rental age is 20 years.
A Young driver fee is not applied.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

If the duration of your stay in Poland is longer than 6 months, a driver license issued in Poland is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following payment methods are accepted: MasterCard credit card, VISA credit card, American Express credit card, MasterCard debit card, American Express Debit card.
It is possible to leave the deposit only with following methods: MasterCard credit card, VISA credit card, American Express credit card.
Only cards issued in the main driver's name are accepted.

For the following car group(s): Premium, a credit card is required.
The credit card must be valid for the following period from the start of the rental: 3 months.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, France, Germany, Hungary, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Slovakia, Slovenia.
Information on the exact fee amount is available by request.
Crossing country borders is forbidden to the following countries: Moldova, Russia.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Child seat (2-4 years of age).
Prices for extras are shown on the booking page.


Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 30 days. If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.

Pick-up & Drop-off
Mon:  08:00 - 22:00
Tue:  08:00 - 22:00
Wed:  08:00 - 22:00
Thu:  08:00 - 22:00
Fri:  08:00 - 22:00
Sat:  09:00 - 20:00
Sun:  closed

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Thu:00:00-00:30; 08:00-23:59
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Keddy
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United Rent A Car
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Working hours
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Tue:00:00-23:59
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Thrifty
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Tue:07:00-23:30
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Sun:08:00-21:00
Autounion
Good 7.7 / 133 reviews
+48881220320 / +48881220551
Medweckiego 1, 32-083 Balice, Poland
$10 - $127
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
AddCar
Good 7.7 / 123 reviews
+48881220320 / +48881220551
Kapitana Mieczysława Medweckiego 1, 32-083 Balice
$12 - $756
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
YOUR RENT
YOUR RENT
Good 7.7 / 31 reviews
+48513540670
Balice, Mieczysława Medweckiego 1 Street
$16 - $50
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
National
National
Good 7.7
505761461
KAPITANA MEDWECKIEGO 1
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
NUCarrentals
NUCarrentals
Good 7.6 / 5 reviews
+48602458991
Kpt Mieczyslawa Medweckiego 49
$18 - $21
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-17:00
+48694462426 / +380672148378
Kapitana Mieczysława Medweckiego 1, 32-083 Balice, Poland, Olszanicka Street 174, 30-241
$21 - $62
Working hours
Mon:09:00-18:00
Tue:09:00-18:00
Wed:09:00-18:00
Thu:09:00-18:00
Fri:09:00-18:00
Sat:09:00-18:00
Sun:09:00-18:00
Budget
Budget
Good 7.4 / 3 reviews
+48221139153
Kapitana Medweckiego 1, Krakow, 32-083, Poland
$27 - $190
Working hours
Mon:08:00-23:59
Tue:08:00-22:30
Wed:08:00-22:30
Thu:08:00-22:30
Fri:08:00-22:30
Sat:09:00-17:00
Sun:09:00-23:59
Enterprise
Good 7.1 / 11 reviews
+48505761461
KAPITANA MEDWECKIEGO 1, BALICE
$20 - $178
MEX RENT A CAR
MEX RENT A CAR
Good 7.1
+48733088044
John Paul Ii International Airport.; Captain Mieczyslawa Medweckiego 1
$11 - $81
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Routes Car Rental
Routes Car Rental
Satisfactory 6.9 / 7 reviews
+48666012328
Ul. Kpt. Mieczysława Medweckiego, 32-083, Balice
$36 - $216
Working hours
Mon:08:00-21:00
Tue:08:00-21:00
Wed:08:00-21:00
Thu:08:00-21:00
Fri:08:00-21:00
Sat:08:00-21:00
Sun:08:00-21:00
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