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WheeGo at Krakow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: nothing
Cons: I was forced to pay a significant higher amount on pickup. this is exactly what other customers report on their reviews
Pros: Nothing
Cons: They cheat and charge for damage that were hidden and not caused by the driver
Pros: I received car i ordered
Cons: The car was covered in ice, making it difficult to check for any damage. I found an additional scratch on the wheel and front door which was not included in the pickup report and will be charged for. Be extremely careful and arrive at least 30 minutes before checking your car. Agents very unpleasant. The sprinklers weren't working. I had to use windshield washer fluid to wash the rear window and outside windshield every 50 km, stopping at every possible parking lot. Very dangerous in winter.
Pros: The car was in almost good condition.
Cons: Beware! Do not approach this company. If you have not taken out insurance with them, they will fabricate damage and take the entire deposit from you. In my case, I left the car before the office opened with a mileage of 2 km less than in the photos the company later sent me with the so-called damage. In the photo, there are two white dots on the glass, which may just be stains. No one responded to my request for an explanation of where the 2 extra km came from.
Pros: Nothing.
Cons: Everything. I was pressured to pay an extra. The agent knew that our flight is due to depart. He had no qualms to capitalise on my desperation and charged me for minimal wear and tear of the vehicle.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A Young driver fee is not applied.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
The driver license must be written in Latin alphabet.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher.
Renters from the following country(ies): Australia, Canada, Japan, USA must provide the following documents: passport, valid driver license, ID card, credit card on a main drivers name, booking voucher, International Driving Permit (IDP) in order to collect the car.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The following payment methods are accepted: Visa Debit Card, MasterCard debit card, American Express Debit card.
Only cards issued in the main driver's name are accepted.
Credit card must be valid after rental period for at least 60 days.
Cash, Cheques, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: European Union.
Details are available from the car rental company's reservation office.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available only by previous request.
Additional charges will be applied.
Winter tires are recommended during the winter season but are not mandatory.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
Pick-up & Drop-off
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