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Autounion at Krakow Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: easy pick up
Cons: we spent time lookig for the agent
Cons: I had booked vw golf, instead got fiat tipo, car had automatic head lights, but didnt work, parkings sensors also didnt work, tyre pressure sensor was faulty, checked pressure in all wheels, everything was fine but as soon as i reset sensor it turns back on again. Tyres was not suitable for winter conditions - snow and ice, fourtunetly for me there was no snow. Border crossing documents was only in email as pdf, Slovakia police almost give 50 eur fine for not having phisical registration papers.
Pros: Location.
Cons: Take to long for the formality. Again the windshield liquid was low after 3 day was gone, it is winter time and middle of me driving I couldn't see the road.
Pros: Car was clean
Cons: I was unabled to enter Bulgaria because i just had on line car documents. They did not want to provide me the original when i picked up the car.
Pros: Nothing
Cons: Nothing
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 71.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit. Please note that the International Driving Permit is valid only if accompanied by the regular driver license. In order to pick up the car, the following documents are required: valid driver license, credit card on a main drivers name, Passport or ID card.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
Cash, Debit cards, Prepaid cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Crossing country borders is allowed to the following countries: Albania, Bulgaria, Croatia, Romania, Turkey, European Union.
Additional charges will be applied in case the car is crossing state or region borders.
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.
Pick-up & Drop-off
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