Juan Santamaria International Airport (San José Airport) (SJO), San Jose, Costa Rica
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Driver's country of residence is United States of America (USA) and age is 30-65
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Economy rent a car at San Jose Airport

Arrivals, Alajuela Province, Alajuela
00506 22 992 000
Pick-up instructions
Rental booth is located inside airport terminal. Upon arrival please proceed to booth before exiting the airport.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:01-23:59
Tue:00:01-23:59
Wed:00:01-23:59
Thu:00:01-23:59
Fri:00:01-23:59
Sat:00:01-23:59
Sun:00:01-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

United States of America (USA)
Toyota RAV4
June 30, 2024

Pros: Took nearly 2 hours to get from airport to leaving economy. Over triple the cost discover advertised. Tried to resolve with discovery and 6 emails later I’ve gotten no where. Still fighting the bank on 3 accidental charges from economy. What a great way to start a vacation.

Cons: Took nearly 2 hours to get from airport to leaving economy. Over triple the cost discover advertised. Tried to resolve with discovery and 6 emails later I’ve gotten no where. Still fighting the bank on 3 accidental charges from economy. What a great way to start a vacation.

United States of America (USA)
Toyota RAV4
June 23, 2024

Pros: all of the above except price

Cons: i got beat up on charges for insurance

Canada
Toyota Yaris
June 17, 2024

Pros: Again, the pick up agent was great.

Cons: Car was not clean enough. It had some garbage in it.

United States of America (USA)
Hyundai Elantra
June 5, 2024

Pros: They were efficient with the calls.

Cons: It was pretty decent through and through.

United States of America (USA)
Nissan X-Trail
May 25, 2024

Pros: Ease in picking up the car.

Cons: The car smelled like puke and we had several issues during the return because we were told we could drop it off at the airport and then they changed it when we got there.

United States of America (USA)
Hyundai Santa Fe
May 5, 2024

Pros: It was a quick pickup getting the vehicle.

Cons: Everything. Scamming and aggressive!

United States of America (USA)
Hyundai Accent
April 2, 2024

Pros: Nothing

Cons: The first car I was given cost twice as much as what I was quoted prior to arriving in Costa Rica originally it was 495 with the full coverage insurance included. I ended up having to pay $792. The first car damage report had about 15 things on it inside tore up, stains all over the seats attached with zip ties to the doorhandle came off in my hand . So they brought me another car at 10 o’clock at night with a blank damage report and inform me I needed to do the video of the car in order to pre

United States of America (USA)
Hyundai Elantra
March 24, 2024

Pros: They were friendly

Cons: They did not accept the pre-payment I made to Discover Cars. They did not properly refund money for lost keys we later found.

United States of America (USA)
Toyota RAV4
March 20, 2024

Pros: Very easy and economic

United States of America (USA)
Hyuandai H1
March 17, 2024

Cons: They didn't have the van that we reserved months prior to arriving.

Canada
Toyota RAV4
March 13, 2024

Pros: Helpful.

Cons: A lot of administrative work, especially for the insurance. The tires were wevy narroy. They screamed att the time,even at very low speed.

Canada
Toyota RAV4
March 13, 2024

Pros: Really good service.

Cons: The insurance price and policy for the insurance of the credit card proof

United States of America (USA)
Nissan X-Trail
March 12, 2024

Pros: Took forever picking up the car from waiting at the airport for the shuttle to the line at the rental office.

Cons: The agent was polite and kind.

Canada
Toyota RAV4
March 11, 2024

Pros: Attentive and courteous service. Provided good tips for directions.

Cons: Almos impeccable.

United States of America (USA)
Hyundai Elantra
March 4, 2024

Cons: I was supposed to be charged 351.58 at pickup and were charged $635.43 at pickup. I added nothing to this contract that would have caused any increase.

Canada
Hyundai Tucson
February 27, 2024

Pros: Friendly and quick

Cons: Up to date car

Canada
Hyundai Elantra
February 22, 2024

Pros: struggle to have original reservation respected

Canada
Toyota RAV4
February 20, 2024

Pros: Wrost service

Cons: Everything

Canada
Hyundai Accent
February 20, 2024

Pros: they waited and gave me internet so I could get the letter, but it was more a fluke that I got it that quick.

Canada
Toyota RAV4
February 19, 2024

Pros: Agent was helpful and pleasant. Late night pickup wasn't a problem. Conveniently located near the airport. Shuttle service was quick. Overall good experience.

Cons: Insurance rates were expensive. Wasn't prepared for extra costs for full coverage . Should be included, or at the very least noted on website when booking to avoid any surprised additional cost.

United States of America (USA)
Hyundai Accent
February 15, 2024

Cons: Like every thing I read on the web about car rentals in SJO, they jack up the mandatory insurance coverage when you walk in the door. They have you trapped and you don’t have a choice. There should be laws in Costa Rica about this practice, deceptive rates. Oh, and the car was old worn out too, not much for the super high rate.

United States of America (USA)
Hyundai Elantra
February 14, 2024

Cons: They gave away our car even though we were on a plane on our way to them

United States of America (USA)
Toyota RAV4
February 8, 2024

Pros: People were nice. Car wasn’t perfect, but was fine.

Cons: I felt tricked by the price bait and switch. When reserved, told it was $390. On pickup, 35+ dollars added a day as a “required” liability insurance fee. Would rather know the truth upfront.

Canada
Toyota RAV4
February 6, 2024

Cons: I was charged for insurance for damage to rental vehicle when I had insurance and provided proof. I only needed third person liability issuance. Digital signature didn’t exactly match documents forwarded to my email. Car wasn’t in best condition; I think the tires need balancing since it the car vibrated at speeds above 90km/h. Car seats were stained. Many scratches on the body. No mention of drop off location.

United States of America (USA)
Hyundai Elantra
January 28, 2024

Pros: agents were helpful and willing to take the time to help us get to where we were going

Cons: the locations for all the rental cars at San Jose Airport, Costa Rica are off-site in a very complicated area to drive in

Canada
Toyota RAV4
January 26, 2024

Pros: I didn’t rent the car

United States of America (USA)
Toyota RAV4
January 24, 2024

Pros: The people are awesome.

Cons: I think it was a little too expensive for five days.

Canada
Toyota RAV4
January 20, 2024

Pros: Everything was great, but I was not impressed by the fact the price more than doubled when we were picking up the car. I won’t recommend or go back. It was extremely expensive for a car for one week.

Australia
Daihatsu Bego
January 17, 2024

Pros: Clear communication

Cons: Long wait time to complete check out and return

United States of America (USA)
Toyota RAV4
January 14, 2024

Pros: The car I rented functioned

Cons: However, they ended up charging me the full deductable when I returned the car due to a technicality with damages with the returned car. The car was dirty and had several scratches on the exterior. There were sweat stains on the car seats and a foul smell in the car.

United States of America (USA)
Toyota RAV4
January 8, 2024

Pros: Nothing - the feeling of being confronted with a done deal, the agent explaining to me that what was paid to DiscoverCars is not within their jurisdiction (although he is aware of this practice), and that the insurance is mandatory (the one paid is not recognized).

Cons: Everything - With a car in a condition I shouldn't have accepted, but where I'm told that there is nothing else and that anyway I am covered!

United States of America (USA)
Toyota RAV4
January 6, 2024

Cons: They would not allow me to use my free credit card insurance and an additional fee of $650 was added to my rental fee. This was in addition to the required Costa Rica insurance. My credit card ( and yours) will not cover you if you buy the insurance from the car rental company. It was 3:30am and they told me that I could pay or leave. The first car they rented me at one door they did not lock. Had such a large dent in the passenger door that the automatic door lock would not work. I had to

United States of America (USA)
Toyota RAV4
January 4, 2024

Pros: The car was brand new so it’s hard to beat that.

Cons: The pickup time we waited to get into the car.

United States of America (USA)
Toyota RAV4
January 2, 2024

Pros: Full coverage was worth it and a must in Costa Rica. They honored it.

United States of America (USA)
Hyundai Accent
January 2, 2024

Pros: Pick up and drop off was efficient.

Cons: I was made to wait 1.5 hours before handling the car. I was forced to buy comprehensive insurance in spite of already buying additional insurance from discover.

United States of America (USA)
Hyundai Elantra
December 30, 2023

Pros: Staff was very friendly.

Cons: Reservation fee of $120 online and not applied to cost of rental. Slow in providing a final cost receipt.

United States of America (USA)
Toyota RAV4
December 29, 2023

Pros: nothing

Cons: Being forced to sign things blindly and be surprised by the final bill which will be disputed with CC.

United States of America (USA)
Toyota RAV4
December 28, 2023

Pros: They gave us a vehicle, which worked great for us over the very rough roads.

Cons: We switched dropoff locations and communicated a different pick up date than our initial reservation, their communication was disjoint and unclear... So we tried to pick up the car at a different time than they expected and they took advantage of that opportunity to rent us a more expensive car.

United States of America (USA)
Toyota RAV4
December 6, 2023

Pros: Nothing. Way overpriced and felt like we had been a victim of fraud.

Cons: Bait and switch situation with Discover Cars providing one price, Economy requiring insurances that resulted in a price $500 USD more.

United States of America (USA)
Hyundai Elantra
December 1, 2023

Pros: The representative spoke English and had lots of great information to help us navigate the country.

Cons: I didn't like how expensive the insurance, and that we didn't have a choice but to pay it, even though it was way more than what we budgeted.

United States of America (USA)
Nissan X-Trail
November 26, 2023

Pros: My headlights were not bright enough. Had to drive in the rain in the dark and had the worst experience. Going down hill steering wheel would vibrate a little, the steering wheel was very worn out

Cons: They try to check me out quickly so I could go on my way. Car return was quick and shuttle was there promptly to take me to airport

United States of America (USA)
Hyundai Tucson
November 13, 2023

Pros: Nice carsucked brother didn't want waste time signed the deal me I was ready to leave

Cons: Being told take or leave basically.

United States of America (USA)
Hyuandai H1
October 24, 2023

Pros: The staff

Cons: Nothing

United States of America (USA)
Toyota Corolla
September 4, 2023

Pros: The car was good and they gave us four wheel drive which I do think we needed

Cons: The price racked up quickly with hidden fees for everything I could thing of, and the price was five times what we were quoted

United States of America (USA)
Hyuandai H1
August 24, 2023

Pros: The rental agent at the pick up desk was absolutely not respectful of our time and reservation. We waited almost an hour for the vehicle we had reserved...because it was "being cleaned???" We were so tired after our flight and all seven of us were sitting with our bags outside waiting. Nobody else was there waiting, and the agent wouldn't keep us informed, and seemed irritated when we asked how much longer we would have to wait.

Cons: The car was nice, but you quoted it as a 12 passenger van, but it was only 11 passenger, For some reason they removed the bench seat and put two bucket seats in the 3rd row so we had to sit on a cooler the entire week.

United States of America (USA)
Toyota RAV4
August 1, 2023

Pros: They were friendly and paid the parking ticket I received without delay.

Cons: Insurance cost not disclosed at time of renting. Very deceptive. The car had lots of noises and made us nervous that wouldn't hold up under some of the road conditions.

United States of America (USA)
Hyuandai H1
July 24, 2023

Pros: Very professional. Pickup in shuttle was efficient. Helped move the bags. Dropoff was easy.

United States of America (USA)
Toyota RAV4
July 18, 2023

Pros: Comparison of agencies for best value

United States of America (USA)
Daihatsu Bego
June 24, 2023

Pros: We arrived early in the morning and the whole process was relatively short.

Cons: We ended up paying double than our original quote, it was early and we were tired so we didn’t double check our original quote till later. At pickup they left out the part of the basic insurance being the cheapest and original option. Disappointing really.

United States of America (USA)
Toyota RAV4
June 20, 2023

Cons: We were forced to purchase alot of unnecessary insurance coverage that cost $50.00 per day .

United States of America (USA)
Toyota RAV4
June 19, 2023

Pros: Friendly staff and perfectly clean car

Cons: Nothing! We loved everything

United States of America (USA)
Daihatsu Bego
June 13, 2023

Cons: The car smelled like cigarettes. The rental agent tried to upsell the local insurance to the top package costing an additional 700.00$ for a five day rental. In all they charged the credit card a total of 960.00$ and would not answer my call after trying 9 times. Each time I was on hold then they would drop the call. The charges were changed after I contacted economy customer service and they said they would look into it. The cost ended up being 556.00$ total when quoted 189.00$ from the bookin

United States of America (USA)
Hyundai Accent
June 10, 2023

Pros: They were very kind, clear, and provided great hospitality at a late hour.

Cons: The surprise insurance cost, but that is mostly Discover Cars's fault.

Italy
Daihatsu Bego
May 7, 2023

Pros: That everything worked fine, they didn't try to sell us anything more (like you read on some reviews online), agents were super gentle, so everything good

Cons: Nothing specific honestly, we would rent a car again with economy

United States of America (USA)
Toyota RAV4
April 27, 2023

Pros: The staff was friendly, helpful, and make the transaction easy and speedy, highly satisfied

Cons: maybe not a fault of their own, or not a service provide, but I will have like to have have a road toll offered to me to avoid the lines, again not a big deal

Israel
Toyota RAV4
April 18, 2023

Pros: Economy is an excellent car rental company with excellent service. I received a new and great 4x4 vehicle, strong and high quality.

Cons: nothing. Everything was perfect

Canada
Toyota RAV4
April 14, 2023

Pros: Efficient shuttle, Jimmy (Hymie) was a great rep after a long day.

Cons: Not enough check in agents

United States of America (USA)
Toyota RAV4
April 10, 2023

Pros: Pick up from the airport and drop off. Front Desk was helpful.

Cons: It's not about the rental car, but it's the backwards thinking in Costa Rica which requires all car rentals to get the over priced insurance. On top of that, when you return the car, they inspect it from top to bottom. In the US, when you rent and get the insurance, you can just drop off the car and they won't even inspect it. I had to stand there for 5 minutes while he looks at even the roof of the car. but when you pick up, they don't even point anything out.

Canada
Toyota Yaris
April 1, 2023

Pros: Jose was helpful.

Cons: We had to provide a weblink for our Collison Coverage from Credit card

United States of America (USA)
Hyundai Accent
March 31, 2023

Pros: Service getting there from the airport with a shuttle

Cons: The fact that I paid $500 more for a $300 car rental for insurance related items, while I was convinced that I had full coverage. That was extremely misleading and totally out of proportion.

United States of America (USA)
Toyota RAV4
March 30, 2023

Pros: Easy to fine and good shuttle accomodations

Cons: Bait and switch. We were forced to pay additional coverage.

United States of America (USA)
Toyota RAV4
March 28, 2023

Pros: fast and efficient

Cons: refusal to give us refund if we returned car three days early which we wanted to do

United States of America (USA)
Toyota RAV4
March 23, 2023

Cons: Car had an odor but that’s expected I guess.

United States of America (USA)
Toyota RAV4
March 21, 2023

Pros: The gentleman that helped us was amazing. Juan Longhi

Cons: it was out of your hands, but the customer ahead of us was a stubborn and confused old lady. It took forever for her to understand she was mistaken on insurance.

United States of America (USA)
Daihatsu Bego
March 20, 2023

Pros: I had a flat tire in the last day and am not sure if that was related to the former condition or not.

United States of America (USA)
Toyota RAV4
March 10, 2023

Pros: overcharging's

Cons: cheating on prices

United States of America (USA)
Toyota RAV4
March 9, 2023

Cons: They put out a lower rate to get you in, then hit you with a MANDATORY INSURANCE , by the time I paid the insurance, It jumped from $340 to $750. $400 insurance for 7 days! That on top of I paid $75 insurance when I booked. I was waiting for 30 minutes to get my car. 3 other people infront of me has arguments with them over insurance. Last time I rented from Sixt, cost more to start, but no hidden mandatory Insurance.

Canada
Toyota RAV4
March 7, 2023

Pros: You took my money I want a refund

Cons: I want a refund

Canada
Toyota RAV4
March 6, 2023

Pros: Good Price. People were nice. quick shuttle. Car went well on the hilly interior of Costa Rica. (always shifted to manual vs. automatic)

Cons: Car was banged up when we picked it up, and had less than half the damage recorded. Windows inside were dirty, and car not very clean in general. Windshield wipers were well past replacing, which made visibility difficult when raining or into sun.

Canada
Toyota RAV4
March 6, 2023

Pros: They provided great service. They have a kiosk at the airport but the car pickup locus just off site a little. They had a large comfortable van to transport renters back and forth, we didn’t have to wait long either time.

Cons: The car was a bit older than most rental cars, had over 70,000 kms and a brake light went towards the end of our 2 week rental. The car was clean, but smelt like a cheep car freshener when we picked it up, the smell dissipated after a couple days. The car interior had more wear than any rental I’ve had. The other thing I didn’t love was that even though I opted for Insurance, Costa Rica has a requirement that you purchase government run car insurance that was double the car rental itself.

United States of America (USA)
Toyota RAV4
March 2, 2023

Pros: The first agent was unpleasant and impatient with us. The next agent was much better and explained the things clearly.

Cons: Waiting for a long time for the car to be available. The agent added something hidden cost and raised the price way higher than expected.

United States of America (USA)
Daihatsu Bego
February 28, 2023

Pros: You should be more clear and tell the customers all the chargers before we make a decision. We have the right to know what we are paying ahead. I felt we didn’t have any choice.

Canada
Toyota RAV4
February 27, 2023

Pros: Nothing. Terrible service. Our car had the rental extended and they were scrambling to find us and our friends another 2 cars. We were waiting for 4 hours and missed our afternoon guided hike that we had paid for and was non refundable.

Cons: Nothing

United States of America (USA)
Toyota Yaris
February 25, 2023

Cons: I was quoted around $500 for 7 day rental in San Jose Costa Rica February 14-21. When picking up the car a Economy agent won’t let me have the car without adding $300 additional insurance. He claimed that’s “company policy” and is mandatory. I ended up paying over $800 for six day rental for a basic economy sedan, which is the most expensive for my 12 country plus rental car experience. Very disappointed!!

United States of America (USA)
Toyota RAV4
February 25, 2023

Pros: Everyone was very knowledgeable and courteous. Explained everything well.

United States of America (USA)
Toyota RAV4
February 25, 2023

Cons: Extra charges at pickup. Discover cars should quote total cost . Brakes squealed. Passenger seat was very low. Floor mats were oily

United States of America (USA)
Daihatsu Bego
February 20, 2023

Pros: They we understanding and helpful. Really nice

Cons: It took a good minute to find it at the airport. It was not located with the other car rental agencies.

Canada
Toyota RAV4
February 20, 2023

Pros: L'employé et son service

Cons: les offres

United States of America (USA)
Daihatsu Bego
February 20, 2023

Pros: Friendly and helpful staff

Cons: Cost of insurance. Delay at airport counter.

Canada
Toyota RAV4
February 19, 2023

Pros: people were polite. return was very easy and included shuttle to the airport that was without delay.

Cons: extremely misleading webpage to start. I understood i was buying a great insurance package with the car. turns out I didn't. I was told at the counter when we arrived, that my insurance from my credit card and the insurance that I could transfer from my own car would not be accepted and was not valid. Everything I researched previous said that it was. Instead, when I arrived, the cost of the rental went from 1000 canadian to nearly 2000. This is absolutely astronomical and pure theft.

Canada
Toyota RAV4
February 19, 2023

Cons: -Our cash money was stolen at the Economy rent a car's office and they refused to make a discount on the car. Their cameras were not working and, if they were, we would have seen who stole the money. We think employees stole the money. 2 persons looking like clients were in line while we were booking the car, they were between us and our things that were on the chairs at the office. We then saw the 2 same persons working at the gate.

Canada
Hyundai Accent
February 15, 2023

Pros: quick pick up at airport

Cons: too many extra fees

United States of America (USA)
Hyundai H1
February 14, 2023

Pros: People were plenty nice and helpful.

Cons: Essentially did credit card fraud.

United States of America (USA)
Daihatsu Bego
February 14, 2023

Pros: Brand new car.

Cons: TERRIBLE rental from discover cars. Never use a third-party! Go direct to the car rental company. We were not told that we would be required to have mandatory insurance coverage that was way more than the rental car. The original rental was $263. We had to pay over $560 plus almost $50 paid in advance to Discover Cars, for a total of almost $600 instead of $260 upon arrival to pick up the car. Absolutely ridiculous! Will never use Discover Cars

Canada
Daihatsu Bego
February 10, 2023

Pros: excellent service,good shuttle service

Cons: insurance price too high

United States of America (USA)
Toyota RAV4
February 8, 2023

Cons: Pricing is too high

United States of America (USA)
Hyundai Tucson
February 1, 2023

Pros: Nothing

Cons: Everything

United States of America (USA)
Toyota RAV4
January 31, 2023

Pros: No email received after reservation. Had to rent elsewhere

Cons: Had to rent elsewhere

Canada
Toyota RAV4
January 11, 2023

Pros: Quality of car

Cons: Hidden cost, third lyability very expensive. Paid on site more than double of the price booked on line

United States of America (USA)
Toyota RAV4
January 11, 2023

Pros: Jimmy went above and beyond and explained many things to us about CR. He is the reason we will rent from Economy when we return. A job well done.

United States of America (USA)
Toyota RAV4
January 4, 2023

Pros: Clean car

Cons: Price was not what was quoted online Check engine light went on while on our trip, was told someone would reach out to us about it but no one did. Thankfully it didn’t break down

Canada
Toyota RAV4
January 3, 2023

Pros: Easy to rent and drive with quality car

Cons: Wait time to drop off car, almost 1.5-2 hr

Canada
Toyota RAV4
December 12, 2022

Cons: The overall experience unfortunately felt like a scam simply because the mandatory insurnace tripled the cost of the rental, and this price was not disclosed upfront at time of booking. This is absolutely unacceptable. Furthermore, after explaining that I already had car rental insurance through my credit card, I was informed that this was not accepted due to the pandemic, unless written proof was provided right on the spot, which I could not have possibly printed off at the time of pickup.

United States of America (USA)
Toyota RAV4
July 5, 2021

Cons: No compassion for having been in a hit and run accident.

United States of America (USA)
Toyota Corolla
July 1, 2021

Pros: They were very nice and the rental process was easy. I had to reschedule this trip due to covid and they gave me back my refund quickly. That is why I decided to go with them again when I rescheduled.

Cons: Not their businesses fault but the little economy cars are hard to drive on some of the Costa Rica roads. I wonder if they should rent those to people going longer distances.

United States of America (USA)
Hyundai Tucson
May 27, 2021

Pros: Service was fine. But Discover Cars lied about the cost of car because it was never made clear that additional insurance was REQUIRED

Cons: Service was fine. But Discover Cars lied about the cost of car because it was never made clear that additional insurance was REQUIRED

United States of America (USA)
Toyota RAV4
May 27, 2021

Pros: Easy to drop off

Cons: I was told I had to pay for add ons I didn’t want which tripled the cost of my car.

United States of America (USA)
Hyundai Elantra
May 26, 2021

Pros: They fixed the flat tire on the car

Cons: Gave me a different car, beat up and old, also charged me additional rental fee.

United States of America (USA)
Hyundai i10
May 20, 2021

Pros: Horrible service

Cons: forced up charge, cheaper to go with another company. they don't honor insurance through discovercars.com

United States of America (USA)
Toyota RAV4
March 27, 2021

Pros: Professional employees, clean office, clean car in great shape and exactly the model and make I wanted. They explained things every well.

Cons: Nothing really. I was excited to get on the road...just had to wait for other people who were in line in front of me.

United States of America (USA)
Hyundai Tucson
March 19, 2021

Pros: Nice, accommodating, fast!

Cons: I liked everything

United States of America (USA)
Hyundai Tucson
February 12, 2021

Pros: Economy tries to swindle its customers at every step. Car pick up is met with “required features” and $900 holds on your credit card. The $57 car rental required $220 of insurance - Economy’s game is to advertise low rental prices and claim your credit card insurance coverage is not sufficient and you’re l legally required” to buy more coverage. Car drop off includes accusations of damage that preexisted the rental. Car pick up took about an hour and a half, drop off took 45 minutes.

Cons: Economy tries to swindle its customers at every step. Car pick up is met with “required features” and $900 holds on your credit card. Car drop off includes accusations of damage that preexisted the rental.

Colombia
Toyota RAV4
January 15, 2021

Pros: everything perfect

Cons: all good

United States of America (USA)
Hyundai i10
January 12, 2021

Pros: Price and being able to get my car a 3:00 A.M.

Cons: Your people on the desk were pretty arrogant and inflexible.

Canada
Daihatsu Terios
January 11, 2021

Pros: Nothing. It was my worst car rental experience to date.

Cons: It took a very long time to pick up the car, the rental agent charged us much more than what was quoted online, the condition of the car was terrible (many damaged areas, broken rear window, missing trunk cover).

United States of America (USA)
Hyundai Accent
January 7, 2021

Cons: The price for the rental car basically doubled at the time of pick up. They make you take their insurance even though I wanted to deny it because I was covered by my credit card. Apparently, they also have a right to change the price for the rental car based on availability so you never know how much you will pay until you pick up the car. I'd suggest staying away from this company.

United States of America (USA)
Hyundai Accent
January 6, 2021

Pros: The car had a flat tire and I advised the employees of the low tire. On the road ended up with a flat tire and had to have the spare switched out. No comp was provided after bringing it the the agents attention at return.

Canada
Nissan X-Trail 4x4
December 25, 2020

Pros: Nothing

Cons: Called ahead, talked to an agent, told them about my car insurance, was told everything was good. Upon arrival, the agent who said he would be working was off and the next agent refused my car insurance and said I had to pay over 2000$ for their insurance.

United States of America (USA)
Nissan X-Trail 4x4
December 21, 2020

Pros: Nothing.

Cons: Worst car rental experience of my life. AC and windshield wipers weren't working properly. Didn't give me a proper rundown of the car so when it got dark I couldn't find the lights.... there are two buttons for it. Not typical and needed explaining. Then worded things so it was confusing. Called customer service several times, each time got different answers. Never transferred to the actual office - inconsistent and never called back with time sensitive issues. ruined a full day of travel.

Canada
Toyota Yaris
November 22, 2020

Pros: Perfect, in every way.

Cons: Nothing.

United States of America (USA)
Hyundai Tucson
October 8, 2020

Pros: Great service, helpful, friendly, english speaking

Canada
Hyundai i10
April 1, 2020

Pros: Very old and basic car. Very scratched. No charging USB. No automaric locks .

Canada
Hyundai i10
March 28, 2020

Pros: The car was old and had damage

Canada
Hyundai Tucson
March 18, 2020

Pros: Explained everything and was friendly

Cons: High insurance charge we did notknow about when we booked

Canada
Nissan X-Trail 4x4
March 7, 2020

Pros: Ease to book and competitively priced.

Cons: Insurance wasn't fully explained until we arrived. Even though we had our own insurance from our credit card we had to further add comprehensive insurance which covered us if we got into an accident with anyone and injured them. It cost us almost another $300. Having this fully explained at time of reserving online would have been helpful.

United States of America (USA)
Hyundai H1
March 3, 2020

Pros: Very patient at explaining insurance stuff. Good recommendation on navigation app.

United States of America (USA)
Hyundai i10
February 26, 2020

Pros: Efficient, friendly and helpful

Canada
Hyundai i10
February 20, 2020

Pros: Great service, staff

United States of America (USA)
Hyundai Creta
February 13, 2020

Pros: Our agent was wonderful nice and very accommodating however we still got the car with the squeaky brakes

Cons: No complaints about our agent he was very nice attentive and gave us his number so that we can contact him throughout our journey

United States of America (USA)
Hyundai i10
February 2, 2020

Pros: Did not rent from them, walked out of there.

Canada
Hyundai Creta
January 23, 2020

Pros: Nothing special. Very basic service overall

Cons: They oversold of insurance coverage, arguing the items are required by law in their country, whereas not all are and my Credit Card already covers Loss and Damage.

France
Toyota RAV4
August 25, 2019

Cons: Not professional at all

United States of America (USA)
Nissan X-Trail 4x4
August 24, 2019

Cons: Additional mandatory fees that I was not told about at time of booking. My booking receipt said the total for my trip was around $75 and then I had to pay about an additional $300 for a liability waiver I was never told about. I am very disappointed in discover and economy for hiding this information. It is dishonest. Car was very beat up and smelled a little weird as well.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: ~€ 880.00), Airport surcharge, Vehicle registration fee, Energy recovery fee, Free modifications.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 22.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

A local renter is defined as a renter who has a license issued in Costa Rica and who is flying into the country without a return ticket.

In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Young drivers are subject to a higher deductible/excess.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: MasterCard credit card, VISA credit card, American Express credit card.
The following are accepted methods of payment:Debit cards.

Cash, Prepaid cards is/are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Wi-Fi, Roadside Assistance Cover (RAC).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

It is allowed to add up to 3 additional drivers.
Delivery/collection service is not provided.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Rental period
The maximum rental period per agreement is 90 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is not available.

Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  00:01 - 23:59
Tue:  00:01 - 23:59
Wed:  00:01 - 23:59
Thu:  00:01 - 23:59
Fri:  00:01 - 23:59
Sat:  00:01 - 23:59
Sun:  00:01 - 23:59

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Tue:05:00-22:00
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Tue:06:30-19:30
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Tue:06:00-22:00
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Poor 5.7 / 296 reviews
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Tue:05:00-22:30
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York Car Rental
York Car Rental
Poor 5.5 / 40 reviews
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Mon:06:00-23:59
Tue:06:00-23:59
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Thu:06:00-23:59
Fri:06:00-23:59
Sat:06:00-23:59
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Keddy
Keddy
Poor 5.5 / 13 reviews
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Alajuela Province, Alajuela, Costa Rica
$28 - $182
Working hours
Mon:06:00-23:00
Tue:06:00-23:00
Wed:06:00-23:00
Thu:06:00-23:00
Fri:06:00-23:00
Sat:06:00-23:00
Sun:06:00-23:00
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