How DiscoverCars.com Works

Three Simple Steps

Find your perfect rental

Choose your location and dates and see all the rental cars available from our carefully chosen partners.

Book it

Choose which is right for you, being sure to pay attention to the rental conditions. Cancel for free up to 48 hours before your scheduled pickup time.

Enjoy your trip

Take all the necessary documents listed on your voucher and pick up your car. Be sure to refuel it before returning it and enjoy the freedom of the road!

We have put in hard work building a rental car booking platform to help customers find the perfect rental car for their trip, at the right price, quickly and simply.

How we choose suppliers

We have direct contracts with car rental companies around the world, both large, international companies and smaller, local businesses. Choosing which companies to work with is a lengthy process. Our main goal is to find ones that offer the vehicles and options that our customers are asking for.

Our prices

One of our biggest advantages for customers is our prices. We provide rental companies with many customers; therefore, we are able to negotiate incredible deals with them. We, in turn, pass these savings on to our customers.

But we know that price isn't everything. Every customer that books on our website is asked to rate and review the agency they rent from. We use this information to let you know what level of service you can expect from a given company. The rental companies that treat our customers the best are given an Excellent Rental Service Award. So if you want to make sure you have a stellar experience, choose one of these companies.

Payment Types

We offer two different ways of paying for your rental car. You can either make a small payment upfront to reserve the car with the balance to be paid directly to the rental company when you pick up the car or pay the entire cost of the rental when booking, in which case we will transfer the costs of the rental to the rental company.

We care about customers

Our customers are our number one priority; we do everything we can to ensure that they have the best rental experiences possible. This starts from our webpage, keeps going with our Customer Support team, and continues after the car is dropped off with our Customer Satisfaction Team.

Customer support

Our multicultural Customer Support Team stands ready 24 hours a day to help our customers with any and every question they may have. They speak most of the languages of our customers and are available via email, live chat, and phone. The team helps customers choose the right car for them, answers questions about the Rental Conditions, assists customers with any changes to or special requests for their reservations, and helps customers when they are at the rental desk.

Customer satisfaction

We have an entire team dedicated to making sure our customers are completely satisfied. Our agents respond to any complaint or question a customer may have and work directly with the rental companies to solve any and all issues. These agents also work tirelessly to make the process of filing for Full Coverage compensation as smooth as possible.

How we cooperate with rental companies

We work closely with all of our supplier partners to make sure that they provide the best service to our customers. This includes periodic reviews to address customer complaints and assess the level of service provided. We also focus on forming a close relationship with our rental suppliers in order to negotiate special deals and packages that are exclusively for our customers.

Feedback from you, our customer

We want the experiences of our customers to be second to none. Your comments and suggestions help us make that happen.

Tell us how we can improve.