Warsaw Airport (WAW), Warsaw, Poland
Unable to find any location
Driver's country of residence is United States of America (USA) and age is 30-65
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Surprice at Warsaw Airport

Warsaw Chopin Airport, Żwirki i Wigury 1, 02-486 Warszawa
0048 577 096 977 / 0048 505 023 054
Pick-up instructions
Our office is located in the airport terminal on the departure hall on level 2
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Period outside of business hours
Mon:22:01-07:59
Tue:22:01-07:59
Wed:22:01-07:59
Thu:22:01-07:59
Fri:22:01-07:59
Sat:22:01-07:59
Sun:22:01-07:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Portugal
Opel Corsa
July 25, 2023

Cons: Applied a feed because the flight got delayed. Expected to pay at rental 80€ and paid 128€ The refund deposit was 400€. They locked 427€ and returned 426€. I believe is the conversion fee from EUR to PLZ but they could have other payment option to avoid that…

Canada
Opel Astra
April 3, 2023

Pros: Quite efficient with rental process.

Cons: Finding the desk waiting for an agent who is in the office all the time. No windshield washer in the car

Israel
Opel Astra
April 24, 2022

Pros: Nothing

Cons: Car was our of wishers water, not clean 75% gas tank

United States of America (USA)
Skoda Octavia
August 12, 2021

Pros: Nothing

Cons: No car at the rental

United Kingdom
Opel Corsa
September 12, 2020

Pros: Quick and efficient

Cons: Due to COVID-19 restrictions - the access to the airport desk and signing was not easy. I spent some time walking around before finding your office

Finland
Kia Sportage
August 13, 2020

Pros: Staff were super helpful and had an answer for any questions I had. I was walked to car and had a check around the car with staff so I could be sure existing scratches were not caused by my driving.

Cons: There was no clear sign or instructions how to get to the office from the WAW arrivals hall. I had to ask help from security guards.

Malaysia
BMW 3 Series
March 17, 2020

Pros: Good service

United Kingdom
Kia Sportage
February 27, 2020

Pros: Muszę zacząć od tego, że jako nieliczni oddają i przyjmują auto wraz z agentem i to jest duży plus, gdyż podpisując dokemnty jesteś pewien, że nie otrzymasz na następny dzień maila o szkodach. Pozatym obliga bardzo miła, był to mój drugi raz z surprice i będzie ich więcej w miarę potrzeby. Polecam

Finland
Kia Sportage
February 10, 2020

Pros: Returning the car was easy.

Cons: When arriving to office to pickup the car, there was nobody and there was sign coming back soon. Nobody turned up in 15 minutes. Only after calling the number the person arrived after the call in 5 minutes.

Greece
Opel Corsa
January 17, 2020

Pros: I had paid for insurance (13€ per day plus) and the clerk there ensure me that the insurance includes everything even the crush of the car but they took money from my account (500€) for small crack in Window. Be careful what you sign for, because the clerk there asks for your sign without showing you the remtal contract. Be careful with this rental company, they try to keep the deposit money from your credit card!!!

Cons: I had paid for insurance (13€ per day plus) and the clerk there ensure me that the insurance includes everything even the crush of the car but they took money from my account (500€) for small crack in Window. Be careful what you sign for, because the clerk there asks for your sign without showing you the remtal contract. Be careful with this rental company, they try to keep the deposit money from your credit card!!!

Canada
Opel Astra
October 8, 2019

Pros: Good fast and friendly service

United Kingdom
Skoda Octavia Combi
September 20, 2019

Pros: Very nice people

Canada
Kia Sportage
August 1, 2019

Pros: Nice car

Cons: My flight was delayed, when I got to the rental desk the agent told me that they had to charge me 100PLN for the parking as they had brought the car on time and it had to wait for me. I should feel lucky on the other hand as they have had the right to cancel my reservation and give the car to someone else one minute after I didn't show up on time...

Poland
Opel Astra
June 25, 2019

Cons: they refused to send an invoice after damage

United States of America (USA)
Opel Astra
January 23, 2019

Pros: total profecionalizm

Cons: none

Romania
Hyundai i20
January 10, 2019

Cons: The car's widow washers hadn't worked. The tank wasn't full

Australia
Opel Vivaro
September 19, 2018

Pros: Very good price and amazing vehicle.

Cons: Agent with poor English and very confusing contract explanation.

Germany
Hyundai i20
September 5, 2018

Pros: High standered

Cons: nothing

United Kingdom
Opel Astra
August 27, 2018

Pros: fast service, perfect car, friendly staff

Most Popular Car Rental Deals

Warsaw Airport
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 2
  • A/C
  • Man.
Surprice
$10.36 / per day
Warsaw Airport
Economy
Opel Corsa or similar
Opel Corsa
  • 5
  • 1
  • 4
  • A/C
  • Man.
Surprice
$11.51 / per day
Warsaw Airport
Compact Elite
Opel Astra or similar
Opel Astra
  • 5
  • 3
  • 5
  • A/C
  • Man.
Surprice
$12.65 / per day
Warsaw Airport
Standard SUV
Skoda Karoq or similar
Skoda Karoq
  • 5
  • 3
  • 5
  • A/C
  • Man.
Surprice
$23.01 / per day
Warsaw Airport
Standard
Opel Insignia or similar
Opel Insignia
  • 5
  • 2
  • 5
  • A/C
  • Man.
Surprice
$24.17 / per day
Warsaw Airport
Mini
Fiat 500 or similar
Fiat 500
  • 4
  • 1
  • 2
  • A/C
  • Man.
Surprice
$28.13 / per day
Warsaw Airport
Standard SUV
Skoda Karoq or similar
Skoda Karoq
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Surprice
$28.77 / per day
Warsaw Airport
Economy
Opel Corsa or similar
Opel Corsa
  • 5
  • 1
  • 4
  • A/C
  • Man.
Surprice
$29.30 / per day
Warsaw Airport
Standard
Opel Insignia or similar
Opel Insignia
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$29.91 / per day
Warsaw Airport
Compact Elite
Opel Astra or similar
Opel Astra
  • 5
  • 3
  • 5
  • A/C
  • Man.
Surprice
$30.47 / per day
Warsaw Airport
Standard SUV
Skoda Karoq or similar
Skoda Karoq
  • 5
  • 3
  • 5
  • A/C
  • Man.
Surprice
$41.01 / per day
Warsaw Airport
Standard
Opel Insignia or similar
Opel Insignia
  • 5
  • 2
  • 5
  • A/C
  • Man.
Surprice
$42.19 / per day
Warsaw Airport
Standard SUV
Skoda Karoq or similar
Skoda Karoq
  • 5
  • 3
  • 5
  • A/C
  • Auto.
Surprice
$46.88 / per day
Warsaw Airport
Standard
Opel Insignia or similar
Opel Insignia
  • 5
  • 2
  • 5
  • A/C
  • Auto.
Surprice
$48.06 / per day
The above prices are only approximate and were last updated at 05:39 on 2024-04-21. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Additional driver, Collision Damage Waiver (deductible: € 400.00), Theft Protection, Third Party Liability (TPL), Personal Accident Insurance, Road tax, Free modifications, State Tax.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 23.

Maximum rental age is 75 years.
A senior driver fee applies to drivers over the age of 66.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Customers not resident in EU countries are required to present the following document(s): International Driving Permit (IDP) in order to collect the car.
In addition to the regular driver license, an International Driving Permit is also mandatory if the driver license is written in a language other than that of the renting country and/or in characters that cannot be read in the renting country. Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In order to pick up the car, the renter and each additional driver must present the following documents: passport, valid driver license, credit card on a main drivers name, booking voucher, return flight ticket, flight information, paper copy of driving license, boarding pass.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card until the end of the rental period.
The exact deposit is determined on pick up since the amount is dependent on the type of vehicle.
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
The following credit cards issued on the main driver's name are accepted: MasterCard, Visa. Any other cards or cash payments are not accepted.

The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.

Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Liechtenstein, Norway, Switzerland, European Union. Details are available from the car rental company's reservation office.

In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Underage additional drivers are also subject to a young driver fee.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

All extras are available at the rental counter. Prices vary, depending on the rental period.

Delivery/Collection service is available only by previous request.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
The vehicle must be returned in an acceptably clean condition in order to avoid additional charges.
In case of renting at the airport location, the customer must provide a valid flight number in order to make a reservation.
Rental period
The maximum rental period per agreement is 30 days.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 120 minutes.

Pick-up & Drop-off
Mon:  08:00 - 22:00
Tue:  08:00 - 22:00
Wed:  08:00 - 22:00
Thu:  08:00 - 22:00
Fri:  08:00 - 22:00
Sat:  08:00 - 22:00
Sun:  08:00 - 22:00

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Tue:08:00-20:00
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Working hours
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Tue:08:00-21:00
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Thu:08:00-21:00
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Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
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Budget
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Working hours
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Tue:07:00-23:00
Wed:07:00-23:00
Thu:07:00-23:00
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Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
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Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
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Satisfactory 6.2 / 17 reviews
+48533006666
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Working hours
Mon:07:00-23:00
Tue:07:00-23:00
Wed:07:00-23:00
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Sat:07:00-23:00
Sun:07:00-23:00
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