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Flex To Go at Warsaw Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: Nothing just when maybe i leaved car that guy who was checking the car was nice and helpful.
Cons: The costumer service its horrible or maybe just this agent was like that.when i was to pick up the car first Was asked some qustions about the car and when he was speaking he was rude and not helpful at all... it was also couple more people with them also same..
Pros: absolutely nothing
Cons: agent was rude and they had no booked and confirmed car for me; sending me away with absolutely no willing to resolve
Pros: There was nothing to like about their rude service, I didn’t get a car I asked for and will be looking for a refund.
Cons: The staff was so rude, forcing me to buy an upgrade although they didn’t have an automatic car, they were unprofessional, unpleasant and very mean.
Pros: Nothing, horrible customer service at Chopin-Airport Warsaw
Cons: lack of understanding , lack of empathy , lack of information , horrible customer service
Pros: Nothing at all - never again any close to Flex to Go. Other potential customers should be warned upfront.
Cons: Dealing with Flex to Go at Warsaw Airport at the pick-up was a kind of a nightmare and close to a quarrel. The lady at the Flex to Go desk tried with to force me to buy their insurance at over 250 euro for the same coverage, saying that the insurance with DiscoverCars had no value, and if something happen I would need to wait for reimbursement even 2 years. I refused to pay for that. Minor car body damage detected at the drop-off was then highly overpriced.
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 70.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Andorra, Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Monaco, Norway, Portugal, Slovakia, Sweden, Switzerland, United Kingdom.
Using a ferry is allowed on the previous request and for an additional charge with special permission from the car rental company.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
If the renter would like to extend the rental period, renter should return to the car hire office at the end of the rental period to sign a new agreement.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 59 minutes.
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