Carwiz at Warsaw Airport

Pros: everything

Cons: its more on discovercars. insurance purchased via discoercars needs to be claimed separately in case of accident, which means i need to leave much bigger deposit in dealer, unless i buy insurance directly from them.

Pros: Very nice staff

Cons: Very good

Pros: The service was friendly, drop off was extremely quick, the car was in great condition, the value was good.

Cons: We had to wait 30+ minutes after checking in to finally get the car. It also took 10 minutes for someone to get to the desk after our pick up time.

Pros: Service and a car 100 %

Cons: It would be nice to be notified as to have International driver’s license, had to pay additional money by having Canadian license

Pros: The service by the staff is great

Cons: I reserved a Hybrid SUA, however, was eventually given a normal SUV. I need to spend more on fuel eventually. Not sure if the term “hybrid” was treated seriously by Carwiz

Pros: Right now I'm waiting to see if they charged me, in any case I will file a very strong complaint about this rental company. You gave me everything very well and I have no complaint against you and many thanks Thank you scapa moshe

Cons: Greetings Everything was perfect, but I must inform you of two important things. 1. You must accurately write down the place where the car is picked up!! You write a hotel without a name and I went through 2 hotels until it was explained to me where the car was, all this after a really unpleasant flight and it can be solved easily. The second thing and it is very serious when I returned an attempt to damage my car and charge me money.

Pros: Natalia was very helpful. Nice car.

Pros: Car was fantastic.

Cons: No-one tells you in advance that you MUST have an International Drivers Licence in Poland. Without one, you get 2 options: Cancel the booking or pay their 23% insurance cost - on top of any other insurance you may already have for car rental. A massive rip-off which apparently is common across all of Poland car rentals...

Pros: יחס אדיב ויעיל

Cons: הייתי צריך לחכות לנציג הרבה זמן

Pros: Fast and good

Pros: Nice people

Cons: Need for additional insurance as being Australian I needed an international licence. This could an unforeseen $150. It was probably in the fine print somewhere, but it would have been good to have something pop up when see an Australian hiring to say need that licence.

Pros: Nothing. I will report this incident to the regulators to exclude this company from serving US customers. None deserves this type of treatment.

Cons: See prior comments.

Pros: Polite and helpful

Cons: Long wait for the car, difficulty finding the drop off location, car smelled of cigarettes

Pros: The service was very good, The car was good, the woman at The Desk gave extremely friendly service and also her colleague

Pros: friendly service,clean car ,very happy with the car I got.Super easy location to get a car.

Pros: Very nice staff

Cons: the agent was absent at the time of the return and the hot line was not abe to explain how to find the parking spot.

Cons: The car itself was fine, except one problem: When parking in Warsaw, you need to put the car number in the parking meter. The car is parked somewhere a bit far from the meter, so how do I put the number into the meter? Answer: you look at the key chain and see the number, so you can put it into the meter. I did that. But, then I returned to the car and looked at it. Something is very wrong. The keychain, doesn’t match the number on the car ! I paid 65 Zluty for a meter and could not use it.

Cons: I paid for a 5 seats car and I got 4 seats car and we were 5 people. We got a penalty of 30 euros for arrival of 10 minutes later after working hours.

Cons: The drop off at the Krakow airport was not explained verbally or digitally.

Pros: Competitive rates for service provided

Cons: Long wait at the pickup No one at the drop off - car key drop box used

Pros: Close to airport easy to find and I got better car than I was expecting to get

Cons: Hard to find car drop off lot

Pros: Dropping off the car

Cons: The extra charge for insurance from carwizz. Even i paid on discover cars for full cover carwizz staff strongly insisted that i'm not and that in case of a "small scratch" they would charge the total amount 1000Euros as fee for the damage. So i paid extra 150Euros for full insurance. Carwizz staff strongly insisted for the extra insurance. Unaccepted behavior i strongly not recommend carwizz!

Pros: Absolutely nothing

Cons: The phone number provided didn’t work and it was hard to find the office. I had to wait for car pretty long and it was the worst car I ever drove. The condition of it was really doubtful. The boot lid was knocking, something was rubbing all the time, the brakes weren’t too good and it made a strange smell when in reverse. It felt like it was going to fall apart any minute. It was filthy on top of that. Dust everywhere, some crumbs in the doors and water(I hope) marks on seats.

Pros: In the end I have got the car

Cons: They gave me a temporary car on the beginning and then asked me to come back to them in three days to get the car I should be given! I lost half a day and spend some gas because of it and they gave me only £30 discount because of it! They also charge me over three time more for the car from the amount I have got on discovercars.com!!! It was not explained to me on the desk and I have not got any invoice from them to see why there was so huge difference in the price.

Pros: They are good but the first agent try to upsell insurance, on return the carwiz rep is very helpful

Cons: They have the service open

Cons: The car had no navigation. That is not fair

Pros: I have found the local representative very helpful, she has found my sunglasses in the car and sent to my location. Her name is Natalia, thank you very much!!!!

Pros: On time, good quality car , great service

Pros: Noting. Employees are liars and like to make fun of people.

Cons: Employees are the worse, they lack of customer service, lie about everything, made me get additional insurance, charge me double, made fun of me, admitted that they lied and on top of that they started laughing in my face about it. Carwiz is a scam and shouldn't get clients at all.

Pros: Lovely

Cons: Kiss kiss

Cons: They try to charge me for cheap i did not do. It took an hour to return car. Wipers needed to be replaced, Car was not washed properly with a lot of insects on it. Nobody was at the desk when returning car and finally about 5 people showed up from customer service trying to figure out where they can charge me for damage. Luckily I had pictures before leaving the parking lot.

Pros: Nothing, they were horrible

Cons: Their computer was broken, they wouldn’t honor the rental and made is book another car for more money

Cons: Not the car I've ordered, ordered automatic, received manual.

Pros: Everything was great

Cons: I didn't find where to return the car and I spend 30 minutes looking for it.

Cons: The car was not ready at pick-up time. The car was dirty on the inside.

Pros: Unfortunately I have nothing positive to say. The rental desk representatives were not empowered to fix anything

Cons: Chose a vehicle based on advertisement we didn't get; waited three hours for vehicle because vehicle we rented not there; no efforts made to discount vehicle given wait time and wrong vehicle; communication and drop off not accurate. Address listed on paperwork for Krakow Airport was not the actual location. Actual dropoff location was 1 mile from airport and had to call someone to call someone to open the gate to get into the lot.

Pros: Was easy to rent

Cons: put some damage on my bill that not even visible

Pros: Profesional and effective

Pros: Good Quality car, no hassle pickup

Cons: I would have liked a confirmation e-mail day or two before my arrival, just a reassurance that nothing changed. Also the check in/out desk should have a local phone if no one is at the desk, so customers do not have to make international calls to communicate about the status.

Cons: Unclear insurance policies.

Pros: I'm really not happy with costumer service after dropping car. They charge me for scratch what was on the contract. They don't reply to my emails. I really not rekomend that company! They don't have any lights on the parking.

Pros: easy spot at airport

Cons: easy

Cons: They didn’t give me USD invoice even I told then many times. They didn’t care my pre paid 53,95$ to discovercars and they charge me anyway.

Pros: Good value overall if Carwiz was not trying to charge me for pre-rental damage which was not recorded correctly or at all on the pre-rental checklist.

Cons: Carwiz tried to charge me for pre-rental damage which was not recorded correctly or at all on the pre-rental checklist.

Pros: Very Professional

Pros: Great quick service. Newer car in very good shape. Select hybrid if you can. You will save quite a bit on gas.

Pros: Very easy and english speaking agent

Pros: friendly

Cons: hard to find parking place

Pros: Friendly, new car, communicative

Pros: efficient helpful service

Pros: all great and quick, great communication & i got an upgrade! Would def rent again!

Pros: smooth dealing with client and helpful approach

Cons: discrepancy between employees at picking up car to dropping off car resulting in unnecessary misunderstanding about the car report.