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Ace Rent a car at Warsaw Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Great experience at drop off, deposit was released immediately. The staff are so welcoming and friendly.
Cons: Difficult to find parking space at the airport rental facility when dropping off the rental car.
Pros: Great vehicle at a reasonable price. Thanks!
Pros: Car was clean.
Cons: Agent not available at the desk, Deposit not returned.
Pros: The agents were very helpful and proffesional.
Cons: When I dropped off the car there was nobody at the Rent car what made everything very confusing, they never said anything to verify everything was correct, It's been more than a week and i haven't received my deposit back. They made me pay thing at the time to pick up the car I hadn't been told about...
Pros: easy and close airport
Pros: Easy pick up and return
Cons: The car needed service and washer fluid was damaged and had parts missing inside the car
Cons: Desk close at drop off
Pros: nothing, old car, battered on all sides, very loud
Pros: Stay away, renting here is the stuff you read about travel horror stories. Osek rental car takes advantage of customers, edpecially if you are visiting from abroad. They should be investigated by Legal authorities. I filled fuel 5 km from the station. They said they havd a secret gps on fuel cap, what a BS, they went silent after I showed him receipt from local gas station, but charged me for fuel after I left. Gets worse, charged thousands for alleged sratches, thers were none.
Cons: Scam artists and thiefs.
Cons: Lack of representatives at the desk
Pros: Car was in good condition, clean and comfortable. Great price for the value
Cons: Pick up, I had to call and wait for the agent. Still not clear instructions to how and where to drop off the car, until I had to call again and ask
Pros: Clean Car, well functioning
Cons: Radio console in Korean, no windshields fluid, not enough information on where to drop off the car or car keys
Pros: I wait 8 hours for car and nobody no answer and I use others car rent
Cons: Difficult to find the place in the airport. Difficult to leave the car in the airport. High quantity of money to reserve
Pros: The car was ready for collection on my arrival. Very efficient and great price for the service
Pros: Rental agent was nice and helpful and the car was in a very good condition
Cons: They didnt give exact information about the place of the rental desk, so i spend a lot of time finding it
Pros: Ease of process and no hard sell.
Cons: Not on airport as listed.
Pros: Amazing customer service! Friendly & fast
Cons: The desk is not in The terminal it's in Marriot hotel we spent an hour trying to find the place
Pros: Nice and helpful staff
Cons: The drop instructions was wrong no one was in office when returned the car and was infrom me that same one will meet you to receive the car when i drop the car
Pros: Location was good. Price was good.
Cons: Car was scratched and not fully clean.
Pros: The car provided was above my expectations in terms of cleanliness and performance.
Pros: Nothing. Worst experience I've ever had.
Cons: I was 8 hours late because my flight got delayed. They gave away the car and didn't any other car. They left me stranded in a foreign country. They didn't return my deposit either. Nowhere did I see they can give cars away after 8 hours. I don't see this policy written anywhere. I had to pay 300 dollars US for a cab. I lost one day of my vacation and I had to pay to rent a car in a different city.
Pros: Only good thing was that the car was clean inside.
Cons: Booked an SUV, gave me a sedan, but still charged me for a sedan. Car was full of scratches and dents outside. Very inefficient airport/office transport system. Was told there is no new damage when returning the car, a week later got a picture of a small scratch that was not on the car when returning and a ridiculous charge on my credit card.
Pros: They were very friendly and gave us good advice for our further trip.
Pros: They are basically crooks who want to cheat with your money. First of all they overchanged me by around 400PLN. Secondly they gave me a faulty car which always told me to change engine filter oil. So I spent 1 day of trip to fix it and spend almost 200 Euros. They did not reimburse me that amount. When I asked the. They said you had not filled up ur car with full petrol. Also they complaint almost after a month that the seats were soiled and you have to pay 550 PLN. Never ever deal with them.
Cons: They are basically crooks who want to cheat with your money. First of all they overchanged me by around 400PLN. Secondly they gave me a faulty car which always told me to change engine filter oil. So I spent 1 day of trip to fix it and spend almost 200 Euros. They did not reimburse me that amount. When I asked the. They said you had not filled up ur car with full petrol. Also they complaint almost after a month that the seats were soiled and you have to pay 550 PLN. Never ever deal with them.
Pros: Friendly service, Car was clean, except for badly stained seats.
Cons: I asked for a Opel Astra or equivalent, I got a very basic, old Seat Ibiza, I appreciate that it was a late booking, but did not anticipate such a base level car, which I was told was equivalent to an Astra...errr, no way. Also as it was a base model, comfort was poor for doing 600km + in, very noisy, only a 5 speed gearbox (in 2018 !?). I genuinely had a bad head on arrival at my destination.