RightCars at Larnaca Airport

Cons: I expected to be met at the airport and complete all paperwork there, rather than benn driven to there office, offsite from the airport. Time is valuable when arriving.

Pros: They were really friendly and gave clear, helpful instructions and were responsive to any contact.

Pros: They were on the ball with contacting us when we landed and picked us up within about 10 minutes. Drop off back to the airport was easy as well.

Cons: The car was awful - we think it was a 20134 car, over 106000 on the clock, scratched everywhere, multiple chips to windscreen, not really fit to rent out for money.

Pros: Quick, friendly and flexible service.

Cons: We had no issues with RightCars.

Cons: No Bluetooth in the car

Pros: Very easy communication

Pros: The car was in very bad condition and they didn’t were nice at the rental company. I waited to company 20 minutes that will arrive to pick me up even I gave all the details in advance

Pros: Fast pickup and fast delivery, no surprises. Expected a slightly newer car, but fair enough. Everything worked.

Cons: Overall very good.

Pros: Speed and efficiency

Pros: Prompt service.

Cons: age and colour of car.

Pros: great service

Cons: the car was 10 years old, all the paint outside was chipping many dents in the exterior

Pros: Fast and cheap

Cons: The car is too old, but hey it has AC and is driving what you need else?

Pros: Easy processing

Cons: Delay for meet and greet.

Pros: Hall is very good

Cons: Small and old car

Pros: Efficient

Cons: The car air-conditioning hardly worked, anytime the car went uphill or ran for longer than 10 minutes the a/C would blow hot air.

Cons: That it is advertised as In the Airport. It isn’t. I had to call them to come and collect me. The advert clearly states in the Airport.

Pros: Great service!

Pros: I highly recommend this company.

Pros: Nice car. Good price.

Cons: Took a bit of time for the man to pick us up at the airport after a long flight. Was told to use a specific garage for fuel and bring the receipt however the garage was self serve and didn’t give receipt which was a bit of an inconvenience.

Pros: Dropped us back to hotel, nice touch

Pros: Staff very friendly and efficient.

Cons: Very difficult to find the site despite using Google maps. No signs outside and I passed it 3/4 times before having to call them to guide me in.

Pros: Courteous

Cons: Cheap car

Pros: Good value for money

Cons: You have to pay a large deposit €1000

Pros: Nice, friendly and helpfull stuff.

Pros: Answered all my questions and also provided additional information which was very useful

Cons: Nothing really

Pros: Communication on pick and drop off

Cons: Cleanliness and appearance of rental office really needs updating. It’s dirty and has rubbish everywhere which does not give a good 1st impression of what was obviously a well run and efficient service.

Pros: Very efficient. People extremely nice and welcoming . Price was great

Cons: Car is not new. But very good condition.

Pros: I like everything

Pros: Professional assistance and friendly staff

Cons: Small miscommunications regarding insurance and deposit system - it would be helpful to highlight main details about them before making the order

Pros: The gentleman who picked me up was pleasant but I did not asked to be driven away by a stranger in a totally new country.

Cons: I requested a car from Larnaca airport not to be taken away to pick the car up

Pros: The representers of the ''Rightcars'' did a very good job in meeting,transfering to the agency and taking back the car and dropping us in the airport. Everything was organised perfectly, the contact was very clear.

Cons: Everything was good.

Pros: Friendly and efficient

Cons: The car was poorly in poor mechanical condition

Pros: The meet and greet service worked very well with good communicaton, The drop off was exceptionally good as the driver took us to the garage and allowed us to fill up on rute back to the airport. Recommend filling in the advance information request as this made the pick up process quick and easy.

Cons: While it was meet and greet we were driven to and from an office 10 mins from the airport to complete the formalities. Not really a problem but you just need to allow a bit of extra time.

Pros: Quick processing

Cons: Needed to add a little extra time due to distance from airport - not far & not a problem, but would have been good to know in advance (it was stated as being "on airport")

Pros: Thank you for the great hospitality, and for your help. The communication was excellent, excellent customer service and I thoroughly enjoyed our whole experience. Best of luck. Xristina

Pros: Quick easy service, smooth pick up from airport, good value

Cons: The car got us from A to B but it's not in a great condition.

Pros: They are very friendly

Cons: Nothing

Pros: Excellent service

Cons: Car had quite a few scratches

Pros: It was reliable and the wait either end was not much

Cons: The car was very basic and well used

Pros: Very friendly and helpful staff - easy and fast collection and return.

Cons: We had a bit of difficulty locating the drop off on the return but they answered the phone straight away and guided us in.

Pros: Everything !

Cons: Nothing !

Pros: Very professional, friendly and welcoming

Cons: Nothing

Pros: We asked to change the hours and they agree with out problems. It was convenient for us that they took us to fill up the gas in the car before they dropped us off at the airport.

Cons: The car was a bit small for us as a family of 7 people.

Pros: Rather shambolic offsite pickup/drop off office.

Cons: Tidy, sound condition car and very good pickup by agent from arrivals.

Pros: Perfect customer service

Pros: Very good value for money and reliable. They made contact with me the morning of my booking and we picked up the car easily.

Cons: It was a good price

Pros: Very easy to book, agents are very attentive and friendly. I did not like the original car I was offered and the team showed me the different options I had and gave me a car I was happy with. Top notch customer service

Cons: The car could have been cleaned better

Pros: The price

Cons: I needed to extend for a day due to the airline cancelling my flight. They refused. When I returned the car they would not drop me off at my alternative transport.

Pros: Good collection from airport, everything was very easy. Near airport. Car was clean inside and out

Cons: We had to return the car half full. There was a certain amount of miles it had to be on. We were about 50 km out. They took us to a petrol station to put in another 10 euros worth of fuel. I thought this was a little bit extreme. If we had been nearly empty then I could have understood it. That is the only complaint I have.

Pros: Great service. Friendly and professional staff

Cons: The only issue we had was that the office closed at 10pm and we arrived not long before that but it was resolved no problem

Pros: Good service

Cons: Was written that the agency is in the terminal, and it isn't.

Pros: I never got the car as the car rental company refused to give me the car

Cons: Never rent a car from them again

Pros: Fast, fair and friendly

Cons: Car and child seat could be in better condition, but, overall, no problems about their age.

Pros: easy agreement, everything said and agreed was valid. I was picked up at the airport, handover of the car quick and polite. Equally pleasant return. In the end I was driven back to the airport. Polite and helpful staff. I can highly recommend.

Cons: everything was perfect

Pros: They was very quick, and honest.

Pros: car was in good condition, and clean. Staff were friendly and took time to show us the car's features.

Cons: we've only used them once, there was nothing on that occasion that we didn't like

Pros: Speedy and no hassle

Cons: 10yr old car with 80,000km lots of small scratches etc which made me a bit nervous was they recorded them - couldn't video the car as it was picked up in the dark.

Pros: Everything went fast and effective

Cons: We had to wait a bit more than half an hour on the airport..

Pros: Great service, easy and really good value.

Pros: Contacted by WhatsApp on arrival and clear directions. Quick admin process.

Cons: Nothing.

Pros: fast

Cons: the office of the car rental wasnt look like a place u eant to rent a car from.

Pros: Pick up of the car and return was very fast in Larnaca Airport. Deposit was immediately canceled. I received an explanation how to drive hybrid a I was lent a car charger adapter because my one was not working. My car was older than is usual in car rental companies but I would not recognize it. The car was clean and in good condition. Fuel consumption of my hybrid Nissan Note was just 3,9 l/100 km including driving across high mountains.

Pros: Fast and easy

Pros: A text on arrival … what car registration it was to look out for when it arrived at the airport. This was the option I took rather than making my own way to their office off site on arrival.

Cons: Having to go off airport site to pick the car up&drop it back there. Maybe tricky for someone with no familiarity to the island (Cyprus)

Cons: Flight time home changed but rental office was only open 8am-10pm so couldn’t drop off car on way to airport. Had to book an extra night in hotel nearby as no out of hours drop off available

Pros: None. Very rude person called Andreas Kalli

Cons: I wanted to return the car one hour earlier than originally planned but no one was picking up the phone. I tried calling more than 10 times. Eventually got the manager on the phone and he said that I am letting them know last minute and that he is home having breakfast and that I have to wait for him.

Pros: Brzina, laka, sigurna i efikasna usluga

Pros: Easy, smooth, transparent and helpful

Pros: Good car, not a bad price for actual car

Cons: Had to pay for each extra driver. Car settings were in chinese and couldnt change. Car had been in an accident and hadnt been repaired

Pros: Pick up from the airport

Cons: The most thing was the actual car I really suspect it wouldn't be allowed on road in UK. Having drop of the car at the office instead at the airport and being drove back to the airport.

Cons: Gave us a car without a miror and a noisy AC, and told us there is nothing to do as this is the only car

Pros: Quick, efficient and straightforward. Pick up and drop off was as quick as doing it in the terminal

Cons: Nothing really. I didn't see any advantage in providing my licence and personal details online, "to save time", as I had to provide them all over again when I was in the office

Pros: Staff helpful and polite

Cons: Fair

Pros: We were met at the airport and driven in our rental car a short distance to the rental office. It was an easy process and when dropping off, the reverse process with a stop at the petrol station to fill the car.

Cons: The car had many dints and made many noises. We were worried at times that it would break down. It was old. However, it did get us around and held all our luggage. The people at the desk did not seem very happy.

Pros: Lovely car and great staff

Pros: Great Staff!

Cons: Car was quite old

Pros: giving the car back price good

Cons: not being there to pick us up had to ring twice car had the bumpers glued on no central locking boot did not lock

Pros: Friendly and fast service

Cons: Car was in an average condition .

Cons: very very old car

Pros: Friendly service and efficient

Cons: A bit fussy when filling the car up with petrol when returning it

Pros: Nothing!!!

Cons: The car was of poor condition to the point where we barely used it. the meet and greet facility was ridiculous and time consuming. I would never use them again. The reception desk was in the middle of nowhere and was full of men smoking who had bad personal hygiene. Never again.

Pros: The service was very fast and friendly.

Cons: The car honestly was old, had a lot of scratches and scratched (half absent) obscured window film.

Cons: Nobody was at the airport to meet us , although later found some texts to see if we were in the airport and had landed .

Cons: Car not adequate

Pros: easy pick up. value for money

Cons: The car interior was a bit down.

Pros: ΠΟΛΥ ΙΚΑΝΟΠΟΙΗΜΕΝΟΣ ΤΟΣΟ ΑΠΟ ΤΟ ΑΥΤΟΚΙΝΗΤΟ ΟΣΟ ΚΑΙ ΑΠΟ ΤΟ ΠΡΟΣΩΠΙΚΟ ΠΟΥ ΜΑΣ ΕΞΥΠΗΡΕΤΗΣΑΝ ΑΨΟΓΑ

Pros: all good

Cons: no rep and hard to work out vas no meet and greet

Pros: nothing

Cons: they were supposed to wait for us at the airport, they were 30min late, in addition they arrived without a baby seat in the car and asked me to carry my baby in my arms in the car to their offices where they will give me a baby seat. when i refused someone came with a car seat dragging it on the road after 15min. I canceled the car on the spot. I rented a much expensive car from another company, but I don't car my baby safety first.

Pros: Absolutely rubbish, my flight late landed 10 past midnight. ,text from right car 8 minutes past midnight,, telling me that they are closed , So no car . Had to hire from others , they had flight number with all my info,

Cons: There was no service absolutely crap

Pros: Take the car back was pretty straight forward

Cons: Staff were very rude when my flight was delayed like it was my fault. I had to leave my family at the airport to sign the contract papers as they refused to wait for my bags as it was too late, even though them had all my flight details and knew what was going on. My flight back was cancelled and asked if I could have the car for an extra day over the phone, they eventually let me and charged me at a higher rate, but made me feel like an absolute inconvenience.

Pros: They were close to the airport. They was kind.

Cons: The child seat was dirty.

Pros: Efficient and nice staff

Cons: The car ran out of windshield wiper fluid

Pros: quick drop off, could speak with someone when I had issues during the rental time

Cons: car was banged up, got video to confirm

Pros: quick drop off

Cons: the meeting process

Pros: Nothing

Cons: Felt rushed - car was disgusting

Pros: Price was ok on Mazda premacy, even if the car was a few years. Atomatic.

Cons: The booster seat for our kid had no backsupport. Deposit on creditcard was high, 2000 Euro.

Pros: Fast, good service

Pros: Difficult question

Cons: Late pick up and waited to be dropped off at airport

Pros: everything

Cons: nothing

Pros: Good value for money. Efficient staff

Pros: Right cars need to complete some audits on the company's there using

Cons: The overhaul condition of the car was unacceptable dents all over it the roof paint was peeling off, the car seats were dirty, not impressed will never use this company again,

Pros: It worked

Cons: Everything

Cons: Very old car - age of car wasn't stated in description of the offer

Pros: Customer service was excellent, unfortunately we lost the car keys and had to leave quickly for the airport. Eventually all was found and the car was picked up by the agent at our accommodation with a fairly small charge for helping us. We eventually made our flight just in time…

Pros: the team is friendly and helpful, fair prices, highliy recommended

Cons: the office is few minutes driving from the airport, not a big deal for us

Pros: Answered in question 1

Cons: N/A

Cons: 8 liters missing petrol at pick up, old damaged car

Pros: Very good customer care

Pros: Car radio was faulty

Pros: They contacted me to locate me to give me the car .

Cons: That they charged to return car out of hours

Pros: Just front vishers not good & key RC not lock the car just manually by key. All was good.

Pros: Efficient and helpful.

Pros: Ease of booking

Cons: Poor quality of car provided

Pros: Fast, kind, and polite

Cons: Flight was late, I provided flight number, there was no one at the airport, so I had to call them

Pros: Everything went very smoothly

Cons: Nothing really, the car was quite old with quite a few marks on it but it went well. Can't expect any more for the extremely cheap price of 10 Euros/day

Pros: Timing, easy procedure, pick-up, drop-off done in few minutes. Agent give back deposit immediately when I came back and provided transaction slip. Great experience with Right Car at Larnaca.

Pros: Straight forward. No fuss or up selling.

Cons: They were not at the airport we needed a shuttle to the office what was not clear. But the worse is that they are dodge they charged us almost £300 for a scratch in the car. And made us pay in cash or they would not released the £2000 blocked in my credit car and we had to accept or we would loose the flight.

Cons: The staff are not very fluent in English or friendly, wouldn’t kill to smile a bit.

Pros: Fulfill their contractual obligations to the full.

Cons: Nothing

Pros: Friendly, professional and courteous. The car was a new Suzuki Swift and perfect for our trip.

Pros: Honest Car rental company with great customer service. Have been very helpful and answered all my questions. Very reliable . Highly recommend.

Pros: very efficient service

Cons: n/a

Pros: Easy and simple

Cons: The payment for the car

Pros: The car had so many bumps and no water was coming to clean the winds screen plus the light in the car was not coming on at all when opening the door, the light bulb was gone obviously but it was not replaced.

Cons: The guys were friendly but had no Maps to give us

Pros: They were efficient

Cons: Slight problem on pick up

Pros: professional service

Cons: paintwork on car was badly sun damaged

Pros: Quick efficient good deal

Pros: Friendly people Competitive price

Cons: Car not well maintained