Aercar at Larnaca Airport

Pros: Fast service

Pros: We got the car on time and with a freindly smily service

Cons: Basic car if it was 2010, it has no

Cons: the car had serious issues

Cons: The car provided was in a bad condition !!!! I don't think they had a worst car for rental and when I had to return it I was lost and didn't arrive in time and although I called to inform them there was no employee to receive the car and I suffered a lot in order to conclude my transaction.

Pros: Fast and efficient

Pros: Fast process of picking up and dropping off the car.

Cons: The car could've been cleaner and at least a little bit newer.

Pros: Low price.

Cons: - Slow customer service and bad attitude. - Very bad condition of car, felt unsafe while driving it.

Pros: Fast and problem-free dealing.

Cons: The navigation bar was set to Japanese and we couldn't figure out how to reset it in whole week.

Pros: fast, efficient, honest.

Cons: the office location is in a very dark and isolated area.

Pros: Parking out from the aerport is easy, agents were nice and efficient.

Cons: There were more people for the car and also at drop off the car, it take some time. It was OK in March but in high season together with transport to the airport, you need to count on with some time delay.

Pros: Very helpful staff, car was in good condition, pick up and drop off of the car were really straightforward.

Cons: It wasn't so easy to locate the shuttle pick up Lanarca, and shuttle pick up itself took a little while - we eventually had to phone Aercar. There was car phone holder for easy navigation which was disappointing.

Pros: Friendly, efficient, competent. Good clean car.

Cons: Only difficulty was in locating the shuttle car to take me to the a gents. Clearer directions in advance would have been helpful

Pros: fast, friendly

Pros: Great service, good car - clean and smelled great in the inside. Very very helpful staff

Pros: Nice and helpfull personal.

Cons: The car had noisy belt in engine, they sad it is normal with this type of Nissan.

Pros: Erick at AERCars was the most helpful ! Good quality cars at great prices!

Cons: Everything was great . And even when we had a small problem with the car seat attachment they found a replacement solution quickly

Pros: Fast deposit blockade removal. No additional insurance offered.

Cons: Impolite agents and absolute lack of communication with DiscoverCars.

Pros: The car was in good condition. And the price was affordable

Cons: I would like to rent a car for a long period. About 250 days in a year. I want an offer for this.

Pros: Friendly staff and helpful

Pros: Gyors, korrekt csapat

Pros: Cheap.

Cons: Car was old and with lack of maintenance, one tire was completely worn out and during the trip (after 300km) it got flat due to its condition. Assistance from the company was on the bottom level of acceptance. They we not proactively solving the problem. On the other hand the problem was solved in the end. Also whole car was shaking during the drive.

Pros: The lady and man

Cons: Nothing,

Pros: Everything as promised, thanks

Pros: Very friendly and proffesional!

Cons: Everything was really great! If I would be really picky, maybe the front windshield could be cleaner, but that was the only thing I spotted.

Pros: They were good and didn't push anything above and beyond what was purchased through Discover Cars. They were open 27/7 which made it easy to pick up and drop off the car after regular business hours.

Pros: they collected me from the airport on time and dropped me off at the airport very pleased with the service

Pros: Friendly

Cons: Perfect

Pros: A good service with a smile

Pros: Very clear website, easy ordering, best price, nice staff, possibility to pay the deposit by credit card, fast processing, airport transfer.

Cons: Higher price of the deposit.

Pros: It was very good

Cons: It was helpful and good

Pros: Your helpful staff

Cons: Problem in dark finding pick up. Not knowing airport there were few staff in the airport who knew of discover cars

Pros: Everything was OK

Cons: We didnt have right info, where the shuttle bus wait for us. It was on the second floor on the airport, while we were waiting on the first floor.

Pros: Staff were very helpful

Pros: Easy to find the location, smooth process of picking up the car, existing scratches properly registered

Cons: The staff was overstressed, wishing for less customers, took about half an hour to get the car. Got a really old car with the seat carpet not being cleaned for ages. Dropping off the car the staff was not really friendly either, had to wait quiet a while for the shuttle bus too

Pros: Very quick and easy.

Cons: The very high deposit that was required on my credit card!!

Pros: everybody was friendly

Cons: everything

Pros: PRICE AND SERVICE SPEED

Pros: Great see, no waiting, we were pick up and dropped off promptly and the car worked well

Cons: Nothing to complain about.

Cons: 1000€ charged deposit

Pros: Excellent service. Helpful at every turn.

Cons: Nothing

Pros: It was fast and we were picked up from the airport.

Cons: I didnt like I need to put a deposit of 1000 EUR.

Pros: Very promptly service, clear and precise explanation

Cons: The media system was set to japanese only and we were unable to switch to english with our phone

Pros: Best service I ever got on a car hire branch including the time they spent to find me a USB connector and Phone holder for the car. Super friendly people.

Cons: Service was great. The car itself was older than I expected. has done about 200k km and I didnt have simple features as reverse indicator etc.

Pros: The women representive was impolite and rude and dis not let us talk with her face to face

Cons: Very bad service

Pros: they nice and fast in picking and dropping.

Cons: old car. tried to replace 3 times no avialty at all. next time i wont hire from them.

Pros: Nice staff, always prepared to help you. Their cars are always clean and in good condition.

Pros: Straight forward, professional service easy communication and

Cons: Car is Japan imported and all controls and screen in japanese.

Pros: The first car had a fault then offered me a 2nd car exact same car but the break pads were so so loud it was embarrassing for me to drive.

Cons: The service is poor when I get back to uk I will be writhing a review on trust pilot that’s for sure and what ever other on line reviews to expose them to others

Pros: The service can be better, some times the feeling was that they aren’t so nice.

Cons: The treatment could be much more pleasant, the woman there act like she’s angry, and not enough service and nice

Pros: Very polite and quick staff, reliable car, easy pickup and dropoff.

Cons: The car was a little bit underpowered, but everything else was great.

Pros: Service was excellent.

Cons: Pick up was quickly and easily.

Pros: The staff were lovely and did their job as quickly and as efficiently as they could

Cons: Nothing

Pros: English speaking and helpful to answer all questions about cyprus

Pros: All the processes were fast and efficient. They provided a fast and easy shuttle service to Larnaca Airport and all the aspects of the rental were explained adequately.

Cons: The deposit amount was very, very high but it was returned promptly. We were not briefed on the functions and controls of the car. It was an automatic and I had to figure everything out on my own.

Pros: Friendly, quick and very reasonable price

Cons: Nothing. They were great

Pros: the behavior of the staff as well as the very good condition of the car

Pros: Great service

Pros: Attentive, nice clean car.

Pros: Excellent customer service

Pros: Acceptable and clean car

Cons: Some delays to pick the car up

Pros: The worker at the counter.

Cons: As written above

Pros: Service with a smile, excellent explanation regarding the rental process

Pros: The service was exceptional!

Pros: nice people, A pleasant welcome

Cons: To find the agency, I didn't realize that a shuttle would take me

Cons: Only problem is it is not signposted in the airport. Had to call to find out where we would be picked up from.

Cons: Impossibility of driving to Turkish part of the island

Pros: Vary good treatment

Cons: Vary good treatment

Pros: Solving the problem with debit card deposit. Impossible making done. Good job, thanks.

Cons: I ordered a certain car and got a completely different car and when I told them this she said well you can make a complaint online … wtf I just can’t believe this

Pros: Small, nice, clean, automatic car. Easy to park.

Cons: It wasn't clear how, where should I go to find the shuttle to go to the rental office. I called several times to the office to ask where should I go.

Pros: All well documented, no pushing for their insurance, all explained when the car was handed over.

Cons: No dislikes.

Pros: Nothing

Cons: We got atuck with a baby because of the car problem for more than 5 hours in the sun until aer ar finally came to take us Not even a refund offered to us Shame on you Worst experience ever

Pros: The car was clean and functional

Cons: I had made an error with my pickup time which meant that we were late to pick it up. They not only charged us a whole EXTRA day, but said that we had to upgrade the car also for no understandable reason. We had to pay almost 100 euros extra just to keep our booking even though we had the car for less time than booked. The man on the phone was extremely rude and blunt and unhelpful. The car they gave us was NOT upgraded (it was scratched but satisfactory). I would avoid renting from here again

Pros: good contact and service

Cons: radio in car works only in 88-98MHz band

Pros: Very quick and near the airport and petrol station.

Pros: Excellent, friendly service. No hard sell. Fair with car condition

Cons: Nothing. Once we phoned for shuttle, it was easy to find the pick up point, before then was a little confusing.

Pros: Very helpful staff

Cons: Waiting the bus shuttle to pick me up from the airport .

Pros: The car was ok.

Cons: It was agreed that if necessary, we would return the dates scheduled earlier and they would refund the money. We returned earlier. Accepted by another employee and returned nothing. You should not trust this company.

Pros: The staff were friendly and helpful

Cons: The instructions for meeting the transport failed to state that the pick up is upstairs and at the Departures level - this caused confusion. There was one attendant and it took over 60 minutes to sort the car hire - not good. On pick up we advised that our return timings had changed, yet this had not been communicated to the Aercars team - as such at 0530 the office was unmanned and we had to call the emergency number and await the staff arriving at the office -

Pros: None. People at aercar were rude

Cons: They charged us and refused to rent us a car

Pros: Drop off was quick and efficient.

Cons: The pickup centre has still failed to refund an incorrect amount charged to me. It has been almost a month now.

Pros: Excellent customer service staff. Very careful to identify all existing damage when car was collected so I wasnt charged for it on drop off.

Pros: Value for money and promptness of the services

Cons: none