Aercar at Larnaca Airport

Pros: The car was fairly clean for its age.

Cons: They provide a rental service, but have no concept of customer service. Please retire your old cars - a 160k kilometer mileage car without Bluetooth when I had asked for a newer Volkswagen is highly unfair.

Pros: They were very professional and explained everything even before i asked and everything with kindness and patience

Pros: Great value !

Cons: Ridiculous service at the car return! No professionalism at all, delays and rude behaviour accompanied by bulying behaviour by most of your employees. Forced to pay 25€ for 1 bar down in the fuel tank that fell just before I reached your return point. For a maximum 3-5€ of gas! Almost missed my flight also because of your employees undescribable behaviour. Have been booking with Aercar for almost 15 years now but that was the last time. Definitely reserving my legal rights for any action whatsoe

Pros: The staff is very humble & kindly

Cons: I think normally everything is good . In my experience I don’t see any issues or went problems .

Pros: Its just a nice simple procedure.

Cons: Nothing wothy of note

Pros: free upgrade was appreciated.

Cons: the driver side window makes a whistling sound when on the highway.

Pros: Odbiór auta 10min, zdanie auta 5min, zwrot kaucji natychmiast. Polecam 100%

Pros: Very fast .

Cons: Some of there cars are old.

Pros: Fast pick up, friendly Staff,

Pros: שירות היסעים מצויין לשדה התעופה וחזרה תמורה מלאה לכסף חברה מסודרת ושירותית

Pros: Competitive price

Cons: Didn't get the car I ordered! Didn't take deposit in £, so I incurred bank charges! 2 days later I still have not had deposit back in my account!

Pros: Not the first time I rent there, mostly all good.

Cons: Windshield wipers were worn that it was very uncomfortable in the rain

Pros: Good price

Cons: Nothing

Pros: Shuttle service by airport, acceptance of depit card, possibility to not pay high deposit.

Cons: Distance from airport No gas station next Charge for gas plus penalty to higho

Pros: Both agents I met were very plesent and helpful.

Pros: Fast transfer, new and clean cars, instant deposit return and very cool staff!

Cons: Everything was excellent!

Pros: The service was excellent: fast, clear and workers are very polite and friendly. The car was in great condition, clean and smelled good. They picked us up from the airport fast and it took 5 minutes to get to the offices. The return was also easy and fast.

Pros: מהיר זמין עם חיוך

Cons: רחוק מהשדה

Pros: Glass of windows isn't clean well.

Cons: GOOD.

Pros: Efficiency

Cons: Difficult to find Aercar location during the drop off, as navigator bringing to the residential area, near by the church. Had to ask local to direct me

Pros: Very friendly and efficient service

Pros: Easy and helpful

Cons: The car was very dirty and very well used The car had dents and scratches all over it Not really what I expected

Pros: The quickness of the rental process. Both the check in and the check out.

Cons: I didn't like the "small things" in the car such as, the mirrors didn't work and the whole menu was in Chinese so I didn't understand how to operate the audio for a few hours.

Cons: the bus driver taking us to the airport was very impolite

Pros: Great service

Pros: The friendliness and the efficiency of the the rental agents.

Cons: One of the car doors could not be opened due to control knob being disconnected. We found out only after we left, we did send a message about it on WhatsApp, but never received any reply.We

Cons: Waiting 45 min for shuttle

Cons: Our bad experience started with the fact that we waited for over an hour for a shuttle to come pick us up from the airport after that we got a car in bad condition. His remote only works when opening and not when locking, the seat belt warning sometimes works even when we were wearing the belt, the entire vehicle is very old, and even the charging spark plug does not work and we all do not charge during the trip. I told all this to the agent when returning the car, he told me that we rented a

Pros: Nothing

Cons: I had to change my booking after receiving the car due to family emergency but the agent didn’t inform the office and change the paperwork, the car quality was awful.

Pros: Everything was good

Pros: It was easy and fast to pick up and to drop off the car.

Cons: Nothing. It was all good

Pros: Personnel efficace, accueillant

Pros: They are good and reliable.

Pros: Great seevice

Pros: 2nd time with them. I will be there next time in Cyprus as well.

Pros: Very efficient profesional and friendly staff

Pros: AERCAR it's great company to rent car from. Easy pick up, paid deposit and drove off, and quick drop off, really fast car check for any new damage and fuel leve old car, but still could connect with Bluetooth, but we choose one of the low prices. There were nicer cars on carpark We were a bit gutted we didn't pay more for better car, but for what we need it, it was enough. We dropped car on Sunday and we couldn't wash car- we were not charged for bringing car dirty wich was absolutely amazing!

Cons: No negatives from me.

Pros: pleasent staff and efficient

Cons: nothing

Pros: Very dissatisfied that I paid you for extra insurance and then had to pay again at Aercar

Pros: friendly, efficient, good value.

Cons: could have newer cars

Pros: The price and the service

Cons: Nothing

Pros: Service oriented and very friendly.

Cons: They took 20 euro more because I came earlier. I called the agency to tell that my flight was changed. They told me , or you have to wait 4 hu or pay extra.

Pros: Efficient

Cons: Nothing

Pros: Dobra organizacija, brzo i lako iznajmljivanje auta, ljubaznost

Cons: Nemam primedbi

Pros: Aercar shuttle didn't show up until we called. We had to wait for more than 45mn. The very polite and nice agent thought that it was mentioned in the rental contract that we had to call, which was not. The call was quite costly because it was a roaming call.

Pros: The car provided was clean and in very good condition, fuel efficient as requested and price was great.

Cons: Upon picking up the car, the agent made a mistake when taking the deposit amount out of my debit card which made an unnecessary loss in time and a little argument

Pros: The car had problems with the battery and the emergency service called twice

Pros: Customer service

Cons: Car brakes

Cons: Not accepted insurance over booking ,needed to make another one by renting car

Pros: The agency was kind and explanatory

Pros: Good price, good car and good condition from renting.

Cons: One person to pick up from airport and provide the car, took some time to get from airport to the rent center and than took time to get the car, all this because for 5 cars was only one person.

Pros: As always all super.

Pros: Quick reliable company Deposit was returned on giving back car Very nice - will comeback

Pros: Available for 24/7

Cons: Took a bit of time while renting

Pros: Staff were pleasant and professional and when I had an issue they were able to help on the phone.

Cons: A car handbook might have been helpful as I’m not used to push button handbrakes and it was trial and error with all the control buttons!

Pros: Helpful service

Pros: super fast and easy

Cons: nothing - everything was great

Pros: Professional service from start to finish....

Pros: Qick return car and deposit back

Cons: Return deposit straight away after drop off

Pros: Efficient, fast and kind

Pros: The staff at Aerocar were soooo helpful! He gave me information about things that didn’t relate to Aerocar but was helpful. Returning my car I had issues filling the tank so the man took me to the petrol station (and filled the tank - but I paid..but he did the work) and was just so lovely and helpfull. I really enjoyed my car rental. The car itself wasn’t the nicest (compared to Europe or the US) but it worked great.

Cons: If I had to pick one thing it was that figuring how to use the radio took me a while. But that’s just trying to find something to say.

Pros: Great car for the money! We traveled to many places on one tank of gas. There were no problems with serpentine roads and climbing uphill. The car has a sufficient range of useful electronics, such as lane control and automatic high beams.

Cons: 1. The car was steering slightly to the left. 2. The disc on the right front wheel was blowing in the wind. 3. The radio played very quietly.

Pros: Very good and quick service. Meeting in Airport prevented possible complications to find the way. Super!

Pros: the service was good and plesent .

Cons: the cars are sometimes a little old.

Pros: clients service oriented team and they delivered what is promised. Very happy with their services and quality of the car.

Pros: Everything

Cons: Nothing

Pros: Professionals!

Pros: customized, attention to details, nice people

Cons: nothing

Pros: Very friendly and easy going.

Cons: The car was mid tarnished.

Pros: I had very good experience with Aercar. All agents are very kind and polite. They even gave me an upgrade for free. I definitely will rent again with this company.

Pros: The people and fast care

Cons: Not so modern cars with a lot of km and no multimedia connection

Pros: Easy to find, cheap and quick reply.

Cons: The tires were worn.

Pros: Easy going and honest crew members

Cons: Everything was ok

Pros: Very friendly and informative, returned my deposit when I returned the car which was much better than any rental place I’ve used before.

Cons: I was waiting 40 minutes for the shuttle bus to arrive at the airport, I called them and they came very quickly after. Give them a call if you are waiting longer than 20 mins.

Cons: Car had broken wiper blades

Pros: Ease of finding the rep, time to pick up, flexibility in dropping the car off, value for money rental.

Cons: Nothing to mention, all good.

Cons: We ordered Toyota Yaris, they try to give us upgrade for better car from B to E level, but level E was worse car (Nissan Micra Purple). We checked the car at a pick up station (not leter as they adviced us). So we ended up with car, what we ordred at first (better and newer). I recommend you to check the car even if its dark!

Pros: everything

Cons: nothing i dont like

Pros: Car wasn't new, but clean and in excellent mechanical condition. Service was very fast and professional

Pros: Nice agents, good cars, good spot, good taxi from and to airport

Cons: No desk at the airport, just an agent chasing around looking for clients. Bit too long (a bit less than half an hour) the taxi waiting time at the arrival

Pros: Very quick and easy when picking up and dropping off the car

Pros: Comfertable

Cons: A bit far from the airport

Pros: Friendly helpful staff, a car that met my expectations (price = value), very quick bus service to and from the airport.

Pros: Fast deposit return.

Cons: Long wait of shutlebus.

Pros: Effective and efficient

Cons: Car was old

Cons: The first and second car we should have gotten were in quite bad shape and also in a different category than we booked. The 3rd attempt was fine then, other that we had Japanese user interface

Pros: The bustransfer from airport was bad. You need to find a sign where there was a teleohine number you need to call. Need to call them 5 times!

Pros: the staff was very prompt and the pcikup an dropoff processes went smoothly

Cons: they could not answer some of my questions the card did not have an automated pilot - pretty disappointing for a car made after 2020

Cons: Aircon not working properly and it was 29 degrees disappointed

Pros: The personnel working are nice. I had an unfortunate car accident and I had insurance with the website the book the car from, they explained and gave me all the required paper work for the refund.

Pros: AERCAR is one of the best overall. Highly recommend.

Cons: I didn't get the car that I rented and received another in same class which is acceptable.

Pros: They were sufficient with pick up and drop off, we only had to wait 10 minutes either way for a shuttle.

Cons: The vehicle they supplied was damaged on every panel and I felt uncomfortable about this, so had to take videos and photos on collection just in case they blamed us for the damage. The windscreen washers never worked, it didn't need fluid as i checked. Also the £1000 deposit was ridiculously high for a budget vehicle. Especially when I had purchased the higher rate of insurance.

Pros: Good experience will use again

Pros: Fast and polite service

Cons: Everything was good

Pros: Everything was just perfect!

Pros: Very friendly staff, good value for money, clean car, was able to pay by debit card.

Cons: Lack of transparency

Pros: not recommend to rent a car from them

Cons: nothing

Pros: It was a very old car with more than 1000000 miles on it and no pick up at all

Cons: It was a very old car with more than 1000000 miles on it and no pick up at all

Cons: שלא התצלחתי לשלם את הדוח, ושאין דלפק בנמל תעופה

Pros: Efficient, helpful & courteous

Pros: Perfect service

Pros: Quick and nice

Cons: The car was a bit old

Pros: At first we had misunderstandings regarding the full insurance, but later the situation was resolved. Be sure to take full insurance directly from Aercar, then there is no deposit (for us it would have been 800 euros). In the case of a insurance event, the process is quick and worry-free. The rental price is super affordable. We also got a free upgrade. I would use Aercar's service in the next times as well.

Cons: While the Ayia Napa office had a very pleasant attendant, the one in Larnaca was relatively arrogant and totally scared us as customers.

Pros: nothing

Cons: everything

Pros: Professional approach.

Pros: I wasn't killed in the process.

Cons: Car not located at airport. It was offsite and had to get a shuttle to it. Car was 9 years old, had 141k miles on the clock!!!!!, poo brown and was a hump of junk and was one car brand at the front, and another at teh rear (suspicious). Even though I reserved a new-looking Aygo or similar.

Pros: Helpful and happy staff

Cons: They had to change the car I have reverved, it had a flat tire when I went to take it from their parking lot. Probably it wasn't properly inspected.

Pros: Fast and easy, nice staff.

Cons: nothing in special

Pros: The car have strong fuel smell, we recieve nissan note 2018 old car

Pros: loyalty

Cons: Pickup from the airport to the company is needed and takes some time. We ordered one car and got another.

Pros: smooth process from shuttle to pick-up and drop-off.

Cons: Nothing major. I had booked a Toyota Aqua for fuel efficiency reasons but was provided with a different car (Toyota Sienta).

Pros: Basically everything was really good. Totally recommended.

Cons: When we were picking up the car we needed to wait at least 45 mins in the airport before the shuttle bus arrived.

Cons: Waiting too long for the shuttle bus upon arrival and waiting long at the queue at the desk + not getting the car we had chosen

Pros: Staff were friendly but after waiting for nearly an hour for a replacement car the least they could have done is bring the car to the office and check it dor faults.

Cons: The first car allocated to me had an air conditioning fault, it took an hour to source an alternative car.The alternative car developed a fault with the tyre pressure sensors and also needed a new rear wiper blade.

Pros: Top they give me a upgrade

Cons: Nothing

Pros: cost

Cons: overall fine!

Pros: Service was great, and they were very helpfull.

Cons: Car rental place may be a little bit hard to find at first and/or in the dark.

Pros: Car had already more then 76000 km and a lot of scratches but it was in a good tuning condition. For us was this perfect.

Pros: Quick pickup from the airport, efficient, fast and pleasant service, upgreding car class with no charge ,clean car.

Cons: Not all defects in the car are marked, as in any rental company, check and take a picture of the vehicle before leaving and ask to mark everything.

Pros: Friendliness

Pros: Friendly service, convenient and good price.

Cons: Car needs steering alignment. Would veer left on the highway.

Pros: Fast service

Pros: We got the car on time and with a freindly smily service

Cons: Basic car if it was 2010, it has no

Cons: the car had serious issues

Cons: The car provided was in a bad condition !!!! I don't think they had a worst car for rental and when I had to return it I was lost and didn't arrive in time and although I called to inform them there was no employee to receive the car and I suffered a lot in order to conclude my transaction.

Pros: Fast and efficient

Pros: Fast process of picking up and dropping off the car.

Cons: The car could've been cleaner and at least a little bit newer.

Pros: Low price.

Cons: - Slow customer service and bad attitude. - Very bad condition of car, felt unsafe while driving it.

Pros: Fast and problem-free dealing.

Cons: The navigation bar was set to Japanese and we couldn't figure out how to reset it in whole week.

Pros: fast, efficient, honest.

Cons: the office location is in a very dark and isolated area.

Pros: Parking out from the aerport is easy, agents were nice and efficient.

Cons: There were more people for the car and also at drop off the car, it take some time. It was OK in March but in high season together with transport to the airport, you need to count on with some time delay.

Pros: Very helpful staff, car was in good condition, pick up and drop off of the car were really straightforward.

Cons: It wasn't so easy to locate the shuttle pick up Lanarca, and shuttle pick up itself took a little while - we eventually had to phone Aercar. There was car phone holder for easy navigation which was disappointing.

Pros: Friendly, efficient, competent. Good clean car.

Cons: Only difficulty was in locating the shuttle car to take me to the a gents. Clearer directions in advance would have been helpful

Pros: fast, friendly

Pros: Great service, good car - clean and smelled great in the inside. Very very helpful staff

Pros: Nice and helpfull personal.

Cons: The car had noisy belt in engine, they sad it is normal with this type of Nissan.

Pros: Erick at AERCars was the most helpful ! Good quality cars at great prices!

Cons: Everything was great . And even when we had a small problem with the car seat attachment they found a replacement solution quickly

Pros: Fast deposit blockade removal. No additional insurance offered.

Cons: Impolite agents and absolute lack of communication with DiscoverCars.

Pros: The car was in good condition. And the price was affordable

Cons: I would like to rent a car for a long period. About 250 days in a year. I want an offer for this.

Pros: Friendly staff and helpful

Pros: Gyors, korrekt csapat

Pros: Cheap.

Cons: Car was old and with lack of maintenance, one tire was completely worn out and during the trip (after 300km) it got flat due to its condition. Assistance from the company was on the bottom level of acceptance. They we not proactively solving the problem. On the other hand the problem was solved in the end. Also whole car was shaking during the drive.

Pros: The lady and man

Cons: Nothing,

Pros: Everything as promised, thanks

Pros: Very friendly and proffesional!

Cons: Everything was really great! If I would be really picky, maybe the front windshield could be cleaner, but that was the only thing I spotted.

Pros: They were good and didn't push anything above and beyond what was purchased through Discover Cars. They were open 27/7 which made it easy to pick up and drop off the car after regular business hours.

Pros: they collected me from the airport on time and dropped me off at the airport very pleased with the service

Pros: Friendly

Cons: Perfect

Pros: A good service with a smile

Pros: Very clear website, easy ordering, best price, nice staff, possibility to pay the deposit by credit card, fast processing, airport transfer.

Cons: Higher price of the deposit.

Pros: It was very good

Cons: It was helpful and good

Pros: Your helpful staff

Cons: Problem in dark finding pick up. Not knowing airport there were few staff in the airport who knew of discover cars

Pros: Everything was OK

Cons: We didnt have right info, where the shuttle bus wait for us. It was on the second floor on the airport, while we were waiting on the first floor.

Pros: Staff were very helpful

Pros: Easy to find the location, smooth process of picking up the car, existing scratches properly registered

Cons: The staff was overstressed, wishing for less customers, took about half an hour to get the car. Got a really old car with the seat carpet not being cleaned for ages. Dropping off the car the staff was not really friendly either, had to wait quiet a while for the shuttle bus too

Pros: Very quick and easy.

Cons: The very high deposit that was required on my credit card!!

Pros: everybody was friendly

Cons: everything

Pros: PRICE AND SERVICE SPEED

Pros: Great see, no waiting, we were pick up and dropped off promptly and the car worked well

Cons: Nothing to complain about.

Cons: 1000€ charged deposit

Pros: Excellent service. Helpful at every turn.

Cons: Nothing

Pros: It was fast and we were picked up from the airport.

Cons: I didnt like I need to put a deposit of 1000 EUR.

Pros: Very promptly service, clear and precise explanation

Cons: The media system was set to japanese only and we were unable to switch to english with our phone

Pros: Best service I ever got on a car hire branch including the time they spent to find me a USB connector and Phone holder for the car. Super friendly people.

Cons: Service was great. The car itself was older than I expected. has done about 200k km and I didnt have simple features as reverse indicator etc.

Pros: The women representive was impolite and rude and dis not let us talk with her face to face

Cons: Very bad service

Pros: they nice and fast in picking and dropping.

Cons: old car. tried to replace 3 times no avialty at all. next time i wont hire from them.

Pros: Nice staff, always prepared to help you. Their cars are always clean and in good condition.

Pros: Straight forward, professional service easy communication and

Cons: Car is Japan imported and all controls and screen in japanese.

Pros: The first car had a fault then offered me a 2nd car exact same car but the break pads were so so loud it was embarrassing for me to drive.

Cons: The service is poor when I get back to uk I will be writhing a review on trust pilot that’s for sure and what ever other on line reviews to expose them to others

Pros: The service can be better, some times the feeling was that they aren’t so nice.

Cons: The treatment could be much more pleasant, the woman there act like she’s angry, and not enough service and nice

Pros: Very polite and quick staff, reliable car, easy pickup and dropoff.

Cons: The car was a little bit underpowered, but everything else was great.

Pros: Service was excellent.

Cons: Pick up was quickly and easily.

Pros: The staff were lovely and did their job as quickly and as efficiently as they could

Cons: Nothing

Pros: English speaking and helpful to answer all questions about cyprus

Pros: All the processes were fast and efficient. They provided a fast and easy shuttle service to Larnaca Airport and all the aspects of the rental were explained adequately.

Cons: The deposit amount was very, very high but it was returned promptly. We were not briefed on the functions and controls of the car. It was an automatic and I had to figure everything out on my own.

Pros: Friendly, quick and very reasonable price

Cons: Nothing. They were great

Pros: the behavior of the staff as well as the very good condition of the car

Pros: Great service

Pros: Attentive, nice clean car.

Pros: Excellent customer service

Pros: Acceptable and clean car

Cons: Some delays to pick the car up

Pros: The worker at the counter.

Cons: As written above

Pros: Service with a smile, excellent explanation regarding the rental process

Pros: The service was exceptional!

Pros: nice people, A pleasant welcome

Cons: To find the agency, I didn't realize that a shuttle would take me

Cons: Only problem is it is not signposted in the airport. Had to call to find out where we would be picked up from.

Cons: Impossibility of driving to Turkish part of the island

Pros: Vary good treatment

Cons: Vary good treatment

Pros: Solving the problem with debit card deposit. Impossible making done. Good job, thanks.

Cons: I ordered a certain car and got a completely different car and when I told them this she said well you can make a complaint online … wtf I just can’t believe this

Pros: Small, nice, clean, automatic car. Easy to park.

Cons: It wasn't clear how, where should I go to find the shuttle to go to the rental office. I called several times to the office to ask where should I go.

Pros: All well documented, no pushing for their insurance, all explained when the car was handed over.

Cons: No dislikes.

Pros: Nothing

Cons: We got atuck with a baby because of the car problem for more than 5 hours in the sun until aer ar finally came to take us Not even a refund offered to us Shame on you Worst experience ever

Pros: The car was clean and functional

Cons: I had made an error with my pickup time which meant that we were late to pick it up. They not only charged us a whole EXTRA day, but said that we had to upgrade the car also for no understandable reason. We had to pay almost 100 euros extra just to keep our booking even though we had the car for less time than booked. The man on the phone was extremely rude and blunt and unhelpful. The car they gave us was NOT upgraded (it was scratched but satisfactory). I would avoid renting from here again

Pros: good contact and service

Cons: radio in car works only in 88-98MHz band

Pros: Very quick and near the airport and petrol station.

Pros: Excellent, friendly service. No hard sell. Fair with car condition

Cons: Nothing. Once we phoned for shuttle, it was easy to find the pick up point, before then was a little confusing.

Pros: Very helpful staff

Cons: Waiting the bus shuttle to pick me up from the airport .

Pros: The car was ok.

Cons: It was agreed that if necessary, we would return the dates scheduled earlier and they would refund the money. We returned earlier. Accepted by another employee and returned nothing. You should not trust this company.

Pros: The staff were friendly and helpful

Cons: The instructions for meeting the transport failed to state that the pick up is upstairs and at the Departures level - this caused confusion. There was one attendant and it took over 60 minutes to sort the car hire - not good. On pick up we advised that our return timings had changed, yet this had not been communicated to the Aercars team - as such at 0530 the office was unmanned and we had to call the emergency number and await the staff arriving at the office -

Pros: None. People at aercar were rude

Cons: They charged us and refused to rent us a car

Pros: Drop off was quick and efficient.

Cons: The pickup centre has still failed to refund an incorrect amount charged to me. It has been almost a month now.

Pros: Excellent customer service staff. Very careful to identify all existing damage when car was collected so I wasnt charged for it on drop off.

Pros: Value for money and promptness of the services

Cons: none