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Goldcar at Florence Airport
Customer Ratings and Latest Reviews
Cons: Rental desk hostess was very unfriendly and arrogant
Pros: Not a huge amount
Cons: It took over 2 hours to pick up the car
Pros: They were quick and pleasent.
Pros: The car was very good and enjoyable to ride...
Cons: See explanation for the first question...
Pros: ? Never rented. We tried to answer survey without rating things but it wouldn't allow so we had to rate each item despite never renting
Cons: Charged despite error
Cons: Difficult process
Pros: This rental experience was the worst ever. There were many hidden fees by Goldcar that I did not even rent a car. They wanted to secure thousands of euros on my credit card in addition to requesting additional insurance coverages. The rental cost would well have exceeded the amount advertised and promoted by your booking service. There was not a single satisfied customer in the car booking office of Goldcar and all there had booked thru you. I fully expect a refund of the charges I paid.