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Europcar at Florence Airport
Amerigo Vespucci Apt, 50145 Firenze FI, Italy
0039 055 318 609
Pick-up instructions
Follow the signs to car rental center.Car Rentals are connected to the airport by a free shuttle bus that runs every 20 minutes. The shuttle bus stops is inside the short term car park, just outside the terminal.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:
08:00-23:00
Tue:
08:00-23:00
Wed:
08:00-23:00
Thu:
08:00-23:00
Fri:
08:00-23:00
Sat:
08:00-23:00
Sun:
08:00-23:00
Key box
No
Customer Ratings and Latest Reviews
Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
RR
United States of America (USA)
Volkswagen Tiguan
5/22/25
Pros: Friendly Service
FA
United Arab Emirates
Mercedes Benz EQA
11/9/24
Pros: the lady there she was very aggressive and not helpful and she was very provocative, She has no respect and her treatment is bad and harsh. This place is not suitable for an employee like her.
Cons: Not helpful, i have emirates driving license and i can rent car from other companies only Europcar rental. I understand there is some condition and i agree for that also other companies they have same condition but they make it easier for someone tourist.
DS
United States of America (USA)
Volkswagen T-Roc
9/30/24
Pros: The entire experience with Europcar in Florence was frustrating, VERY time-consuming and disappointing. Long wait for shuttle from airport to rental office, well over 1-hour wait in line to see a rental agent, the car was not as depicted online, rental agreement was not in multiple languages, very long and time-consuming line for shuttle from rental facility back to airport upon car return.
Cons: The entire experience with Europcar in Florence was frustrating, VERY time-consuming and disappointing. Long wait for shuttle from airport to rental facility; well over 1-hour wait in line to see a rental agent, the car was not as depicted online; of the two cars my family rented, one had damaged tires and the agent in the parking lot tried to persuade us to accept that car; the rental agreement did not include an English language translation; 20-Euro extra charge for re-filling gas; more.
MM
Switzerland
Volkswagen T-Roc
9/24/24
Pros: Friendly agent, car was clean and ready.
Cons: High rental price for the car we received. Already after 2 days the car indicated an ASR? problem. No service station was close, we did not find the issue or how to reset the alarm. Therefore we felt ourself not really secure,
TO
Australia
Volkswagen T-Roc
9/23/24
Pros: Car was ok
Cons: Lady at counter was rude, forgot to give us the car key and we walked all the way to the car expecting the key to be in it and it wasn't so walked back to office only to be told that she gave us the wrong car. Was told I can't use my Australian drivers licence which isn't correct. I paid for on the booking to have GPS and then the car didn't have that. I asked to have the Telepass put on to ensure we had smooth transit through toll booths but was told to just get a paper ticket and pay for it.
Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1300.00), Theft Protection, Third Party Liability (TPL), Vehicle registration fee, Free modifications.
Rate excludes
The following surcharges may apply: Winterization fee.
Driver requirements
Minimum rental age is 18 years.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Mini a driver license valid for at least 1 years is required.
For vehicles in groups Economy, Compact, Intermediate a driver license valid for at least 3 years is required.
For vehicles in groups Luxury, Premium, Special a driver license valid for at least 10 years is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Renters from the following country(ies): EU must provide the following documents: ID card, credit card on a main drivers name, booking voucher, driver license with photo in order to collect the car. Renters from the following country(ies): non-EU must provide the following documents: passport, credit card on a main drivers name, booking voucher, driver license with photo in order to collect the car.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
For vehicles in groups Mini a driver license valid for at least 1 years is required.
For vehicles in groups Economy, Compact, Intermediate a driver license valid for at least 3 years is required.
For vehicles in groups Luxury, Premium, Special a driver license valid for at least 10 years is required.
Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU countries.
Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
For driver licenses from countries not party to the Geneva / Vienna Convention on Road Traffic (e.g., China), an official translation of the license in the following language(s): English, together with the original license, must be presented.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
Renters from the following country(ies): EU must provide the following documents: ID card, credit card on a main drivers name, booking voucher, driver license with photo in order to collect the car. Renters from the following country(ies): non-EU must provide the following documents: passport, credit card on a main drivers name, booking voucher, driver license with photo in order to collect the car.
Deposit and deductible policy
Payment policy
At time of pick up, customers will be required to pay the amount of the rental and a deposit.
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Postbank, Wire Transfer, Prepaid cards, Prepaid Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
It is possible to pay and leave the deposit only with the following payment methods: Diners, MasterCard credit card, VISA credit card, American Express credit card.
For the Luxury, Premium, Fullsize car group, a minimum of two credit cards issued on the main driver's name are required.
Cash, Postbank, Wire Transfer, Prepaid cards, Prepaid Debit cards is/are not accepted.
The main driver must provide a physical payment card in their name with enough funds to cover the deposit to pick up the car. The rental company will neither accept virtual credit cards (e.g., GooglePay or ApplePay) nor someone else’s card (including family members).
Cross-border policy
Cross border rentals are allowed only upon previous request.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Finland, France, Germany, Hungary, Ireland, Netherlands, Norway, Portugal, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Additional charges will be applied in case the car is crossing state or region borders.
Crossing country borders is allowed to the following countries: Austria, Belgium, Croatia, Czech Republic, Finland, France, Germany, Hungary, Ireland, Netherlands, Norway, Portugal, Slovenia, Spain-Mainland, Sweden, Switzerland, United Kingdom.
crossing country borders is forbidden for certain car groups.
Details are available from the car rental company's reservation office. In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Snow chains.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (from 15.11. to 15.04.), Snow chains are included in the price only when reserving a vehicle for the following location(s): Northern Italy, Rome, Florence, Ancona, Pescara, L’Aquila, Perugia.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
During the winter season (from 15.11. to 15.04.), Snow chains are included in the price only when reserving a vehicle for the following location(s): Northern Italy, Rome, Florence, Ancona, Pescara, L’Aquila, Perugia.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a full tank of fuel and must be returned with the same amount in order to avoid additional charges.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Alternatively, the renter may purchase a tank full of fuel at the time of rental and return the tank empty.
In no case will a refund be given for unused fuel.
Additional information
By law, winter tires are mandatory on all roads from 15.10 to 15.04 in the following regions: Aoasta-Valley.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours
Service outside of business hours is available by request and for an additional charge.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.
Pick-up & Drop-off
Mon:
08:00 - 23:00
Tue:
08:00 - 23:00
Wed:
08:00 - 23:00
Thu:
08:00 - 23:00
Fri:
08:00 - 23:00
Sat:
08:00 - 23:00
Sun:
08:00 - 23:00
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Tue:
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Mon:
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Tue:
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Tue:
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Working hours
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Tue:
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Working hours
Mon:
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Tue:
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Tue:
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