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Autovia at Florence Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: The car was a Deisel and full of fuel, but after about 200 kilometers we ran low on DEF in the middle of Tuscany on a Sunday afternoon with no nearby service stations. We had to reroute our trip and missed some key destinations to locate DEF.
Cons: We picked up our car. Nobody told us that there was not enough AD Blue in the car, a fluid that was needed for the diesel car that was rented to us. It completely ran out and our car broke down on a day where gas stations were not open. We had to walk for hours finding help and spend another $700 to rent a new car.
Pros: Plane was delayed a few hours and the rental agency gave our car away upon arrival. Ended up renting directly from Sixt and would recommend the same for all potential customers.
Cons: Plane was delayed a few hours and the rental agency gave our car away upon arrival.
Pros: By paying more money the
Pros: Helpful staff and great car for the price.
Cons: All was as expected.
Pros: Bad service, car had warning lights flashing on it, staff told me to ignore them. I asked for a replacement and the said they have no others
Cons: Nothing. Would never use again
Pros: Not much
Cons: The car was full of scratches on it when we picked it up and had done a lot of mileage. When I dropped the car off at the end of the contract the representative was extremely rude and dismissive and implying that the scratches could have been made by me. Even though the marks were there when I picked up the car.
Pros: I didn’t. I offer to deliver a replacement vehicle when it was clear there was a concerning issue with the brakes.
Cons: I already submitted a review. We arrived early to pick up our car and were tied first, we gad to osy 80 euro to colkectcearly then 120 euro. We had to sit in tbe sun fir 2hrs before we could take rhe car. The car was available just not the time I had originally said. Really spoiled our trip to Siena.
Pros: car was new and clean
Cons: the big increase in the cost from the original reservation
Cons: I will write in detail to your company (discovercars) as I have no idea why you are providing Autovia your platform to rob people. The Autovia representative claimed that we were late in picking up the car and as such the car is not available and charged us a hefty amount to provide a different car!! This is absolutely fraud as we were not late and the representative said that we should have called him to let him know that we were coming! If so, why did we even book 3 months before the trip?
Pros: Polite, friendly and we were confident we were getting a good deal.
Cons: There was some communication breakdown between staff members at pick-up and between staff and us as a customer at drop-off.
Pros: Both Autovia representatives at pick up and drop off were great. Marco at pick up in Florence was fantastic. We got a brand new car and everything went absolutely smoothly. It was the best car hire experience we’ve had. Will definitely book autovia again!
Cons: Nothing :)