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Optimo Rent at Florence Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Cons: I could not find agents in the parking lot as told to us for either pickup or return. There was poor communication and no signage for how to return the car.
Cons: Representative gave misinformation.
Pros: Friendly and helpful agents.
Cons: Car was extremely dirty. We had to take it to car wash ourselves and it needed highest cleaning selection. Inside was also dirty. Vent directions broken. Fluids needed to be topped off.
Pros: He was patient. And took good care of me.
Cons: Too long of a wait. No signs to tell you where to go. The car needed windshield wipers.
Pros: Fast, curtious and afficiant. Thank you.
Pros: The car itself was great, although dirty. Rental agents were ok
Cons: It wasn’t made clear that i needed an international license. I have traveled the world and renter cars everywhere for 30 years and never needed an international license including Italy where we wanted this one! This is ridiculous and must be made extremely clear BEFORE booking as this is not common.
Pros: The agent at the desk in Florence was super efficient and understood clearly all details related to the booking.