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Maggiore at Florence Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: People were efficient
Cons: Not enough staff for late evening pick up
Pros: Good quality of car, little bit expensive for 4 days but comparable to others. Easy access via shuttle bus from airport.
Cons: Very lucky to be towards front of the queue otherwise only 2 people working the desk with quite a few people waiting.
Cons: the rental company did not accept my credit card and I was not able to get the car
Pros: Agent at drop off was able to explain additional charges but the hire was significantly more expensive than the price quoted by Discover cars even after some charges were reduced
Cons: Dismissed the discover cars voucher as a totally different contract that had nothing to do with Maggiore
Pros: Female agent at drop off was able to explain the different charges and did deduct some of the excessive charges. The hire still cost nearly double of that quoted by discover cars
Cons: Did not accept voucher when picking vehicle up. Then sold further insurance which was not required. At drop off staff became very argumentative and dismissive of paperwork from discover cars. Cost of hire was significantly above that originally quoted
Cons: Pricing very different to what was quoted. Car size much smaller than expected. Children car seats not great.
Cons: Everything! Agents were dishonest, rude and unhelpful. I think the rental company's unusual policy of not providing a clean car in good condition to start is unheard of but then to put the responsibility on customers to proof they hadn't caused any damage when car is returned is beyond us. Shockingly bad experience! We took pictures of everything but the tyres and that's what they had found scratches! We bought full insurance coverage with DiscoverCars but now have to ask for a reimbursement
Cons: took far too long to pick up car
Cons: Check-in and pick up. Long process, try to give me a down-grade
Cons: Fiat 500L is not a very good car
Pros: Excellent service