Florence Airport (FLR), Florence, Italy - Mainland
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Driver's country of residence is United States of America (USA) and age is 30-65
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RentalPlus at Florence Airport

Via Pratese, 112, 50145 Firenze FI
0039 0 550 106 889
Pick-up instructions
When you arrive outside the arrival, For free shuttlebus service please call number +390550106889 or +39 3386161043
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Italy
Volkswagen T-Roc
11/3/24

Pros: good car

Cons: took time, not good in English

Italy
Fiat 500X
11/1/24

Pros: Qualidade do veiculo e otimo atendimento, alem de receber um upgrade por nao ter o veiculo locado

Cons: Talvez uma melhor limpeza do veiculo

United States of America (USA)
Peugeot 5008 5+2
10/20/24

Pros: Great value

Cons: Offsite airport pickup in Florence. Car was a little dirty upon pickup. Car had maintenance warning lights that came on during my rental period. Check oil and coolant level indicators come on during our rental.

United Kingdom
Nissan Qashqai
10/14/24

Cons: The phone numbers given to call the shuttle bus from the airport didn't work. There was an automated Italian message on one of the two but I don't speak Italian so no idea what it said. The other just rang with no answer. Instead we had to get a shuttle to the main car rental place then walk for 15 minutes with heavy bags alongside a busy road with a tiny pavement.

United Kingdom
Volkswagen Polo
10/4/24

Pros: Staff very helpful, car good but not been cleaned

Cons: Having to travel away from the airport and having to wait too long for transfer

Netherlands
Volkswagen Polo
9/30/24

Pros: The car was nice

Cons: Took us 2.5 hours to pick up the car.. I Think they had not enough staff for the amount of work and very outdated systems so everything took wayyyy to long it was ridiculous.

Brazil
Fiat 500
9/28/24

Pros: Dispensei o serviço pela falta de educação do atendente e pelas péssimas condições do veículo. Estou aguardando restituição do valor pago

Canada
Fiat 500
9/20/24

Pros: Fast and easy

Cons: Car was not very clean and was not in perfect condition

Ukraine
Volkswagen T-Roc
9/16/24

Pros: I a fully satisfied! Thank you! Good service!

Cons: -

Canada
Opel Astra
9/15/24

Cons: Lack of staff on returning the car, took way too long

Brazil
Ford Puma
9/12/24

Pros: Service is excellent

Cons: Very kindly attendees and service to Airport

United Kingdom
Fiat 500X
9/11/24

Pros: Drop off was very smooth and simple and fast.

Cons: Collection was very bad experience and the car was filthy. The lady at the collection was polite enough, just seemed unwilling to help me out.

New Zealand
Fiat Panda
9/11/24

Pros: The price

Cons: Communication was poor, you can't get hold of them when something goes wrong. You'll spend a lot of time waiting for transfers from the airport and then waiting at the desk. So don't use them if you need to get somewhere on time.

Canada
Fiat 500
9/7/24

Pros: once I was picked up everything was done quickly, drop off was done efficiently

Cons: Car was not clean, waiting for shuttle

United States of America (USA)
Ford Puma
9/3/24

Pros: Everyone was helpful and friendly

Cons: Understanding where to find the shuttle

United Kingdom
Ford Puma
8/31/24

Pros: Drop off was incredibly quick and easy. No issues at all.

Cons: Shuts very early (8pm). Office was shut when we arrived for collection. Should not appear in searches for any flights that are due to land too close to closing time. However, a member of staff happened to be in the car park when we arrived and luckily he very kindly opened up for us. Very grateful for this as it would have been a disaster if we were stranded there with no car and no way of getting to our B&B.

United Kingdom
Toyota C-HR
8/27/24

Pros: Nothing

Cons: I would never recommend this company. Waited over three hours for the car. The agent was extremely inappropriate and made me feel very uncomfortable. After three hours wait the first car we were “offered” was absolutely battered and had bumps all over it so we declined, the second was stinking and had to ask for it to please be cleaned only the outside was hosed down and an inappropriate remark was made that he was only doing it for me. Awful, upsetting and terrible customer service!

United Kingdom
Fiat Panda
8/25/24

Pros: Very friendly service. Everything when the way it should. I'm glad we took a video of the car before we left because they tried to question a ding on the TV front that was already there but not in their notes, but the video was enough proof for them so no problem. We got our deposit back after about 6 days.

Cons: You could have better recording of the blemishes on the car. It was only my own video that stopped us being charged for a ding.

United Arab Emirates
Fiat 500
8/9/24

Pros: Humor - I struggled to understand how to get from the airport to the rental park. But it was my fault... take the black shuttle not the white one!!! Excellent service.

Cons: Ease of hire

United States of America (USA)
Citroen Spacetourer
8/8/24

Pros: Nothing at all

Cons: 1. Car not available 2. Agent didn’t understand that the smaller car was inconvenient for us, we had to squeeze in and drive uncomfortably bc our luggage didn’t fit in the trunk, but rather had to be put at our feet. 3. The office had no agent at time of pickup. We had to wait 15 minutes for agent to arrive 4. Drop off location was not specified. You should tell customers the EXACT drop off address. We were given the wrong address.

United Kingdom
Ford Puma
8/7/24

Pros: The upgrade to a bigger car

United Kingdom
Citroen Spacetourer
8/6/24

Pros: Dropping off the car was easy and smooth. They also gave me a child seat for free which was helpful.

Cons: A complete shambles getting the shuttle from the airport. Unclear instructions, poor communication, and no effort made by the company. I ended up getting a taxi to the collection point at my own expense after waiting for an hour. Their instructions were so poor on where to wait - and a lot of stress could have been avoided.

Netherlands
Fiat Panda
8/3/24

Pros: Nice, luxurous car with open roof.

Cons: The car was not full tanken. I didn't have to full it up complete but that is difficult. It was nicer if the tank was full.. But that was the only thing. Everything was good!

Canada
Volkswagen Polo
8/3/24

Pros: It was quite fast, no longer then 40 min. The car was upgraded for free, as the car I ordered was not available. The car I received was washed, clean inside. The agent Roberto was very polite and prompt. What I observed he was the only one who took the car to the carwash, cleaned it, rented it to me as fast as it was possible. The office was not air conditioned and the other customers who came before me and after were struggling to “keep its cool”. Overall, it was a good value for money for me.

Cons: Understaffed office, poorly equipped waiting room, non accessible office for help or problem solving

United States of America (USA)
Volkswagen Polo
8/1/24

Cons: Didn't even get a car because they gave it away.

United States of America (USA)
Ford Puma
8/1/24

Pros: The car worked perfectly for us. The transport to and from the airport was great. The return was especially easy.

Cons: The pick up was a little long but that was it. Overall, it was great.

United Kingdom
Ford Puma
7/21/24

Pros: It was good value for money overall

Cons: A little difficult knowing where to go when dropping off and picking up wasn’t as smooth as it could have been but it was good overall

Saudi Arabia
Volkswagen Polo
7/21/24

Pros: No thing

Cons: It was very bad experience.There was only One staff. He was in hurry. I didn’t take enough time as a customer. He clean the car by Spray it with water only and without drying it. I didn’t receive the insurance paper or cross border because he said I must receive from Discovercar.at Delivery a lady employee said thier office is opened for 24 hours and the key must be handed to the man there but when we went at 11pm but we didn't find anyone and we handed the key to their colleague in parking.

United States of America (USA)
Renault Captur
7/8/24

Pros: Easy, friendly and spoke English

Cons: I like a full tank to start.

Canada
Volkswagen T-Roc
7/7/24

Pros: Have me the exact car I ordered

Cons: 1. In Florence the place is not at the airport - had to call to request pickup and one of the phone numbers was not responding. 2. Tried giving me a dirty car 3. At delivery tried saying that some minor scratches that were not marked down at pick up were done by me. Luckily I had photos/video

Italy
Fiat Panda
7/6/24

Pros: Drop off was the only positive experience

Cons: When I picked up the car in Florence, the representative was extremely rude, did not let me read the contract before signing, and tried to give me a smaller car than I paid for. When I attempted to show him the reservation, he grabbed my phone from my hand and yelled at me, and was borderline abusive. I explained that I needed a car with 5 seats, and he said I could seat 5 people in a 2 door fiat. I asked him to show me the seatbelts and he flipped & lost it. I will be making a formal complaint

Italy
Volkswagen Polo
7/2/24

Pros: Positives, the car was in good condition

Cons: Negatives -difficult to coordinate pick up -lengthy wait for shuttle 40 minutes -sllllooooooowwwww to get vehicle at agency. Waited 45 minutes -slow to process drop off -1 person to do it all. 1s were given as there is no option for 0 -will never use this agency again. Suggest you do not unless you have plenty of time to pick and drop vehicle

United Kingdom
Fiat 500
6/28/24

Pros: Drop off was ok but only by luck

Cons: Car was in terrible condition - full of rubbish, outside filthy. Picking up took ages, the guys were rushed off their feet, people kept calling to be collected from the airport but was too busy at pick up so no one could go.

Italy
Fiat 500
6/20/24

Pros: Nice and uncomplicated staff who made pick up and drop-off very easy

Cons: Only negative thing is that the shuttle to and from the rental agency takes very long. The shuttle trip itself is just 5mins from the airport, but it took a long time for the shuttle to arrive. When dropping off the car, it also took a long time for the shuttle to leave.

United States of America (USA)
Ford Kuga
6/19/24

Pros: Very slow. Took at least one hour to rent the 4 cars I reserved. And, it appears they overcharged me. Will have to contact Discover when I return home.

Cons: All four cars were Filthy. One car had a low oil level light come on immediately when started. One had low tire pressure.

Germany
Fiat Panda
6/18/24

Pros: Shuttle service to and from the airport included

Cons: Very slow check-in (it took 2 hours to get the car), understaffed and disorganized.

Canada
Toyota C-HR
6/17/24

Pros: They called us a Taxi

Cons: One agent was making fun of a customer to his colleague (in Italien), thinking we wouldn’t understand. It took one hour to take the car, extremely slow, very unprofessional. Car was extremely dirty, inside and outside. They don’t clean cars, they just rince it. There was no windshield washer, when we asked for some they just put water in the reservoir.

United States of America (USA)
Fiat Panda
6/14/24

Pros: Booking and returning was excellent.

Cons: See above.

United States of America (USA)
Fiat Panda
6/12/24

Pros: The checkout was quick

Cons: The car was not cleaned at all.

Greece
Volkswagen Polo
6/10/24

Pros: The overall service was excellent. The personnel in the RentalPlus - Florence Airport was efficient and kind and we really appreciated the free upgrade to a bigger car, the excellent condition of the vehicle and the easy drop off.

Cons: Everything was fine!

United States of America (USA)
Peugeot 5008 5+2
6/6/24

Pros: Not much

Cons: Non efficient check in and bare bones van

United Kingdom
Volkswagen T-Roc
6/6/24

Pros: Cheap option with short notice

Cons: You have to follow the instructions carefully when you land and call the number they provide. There was a very long and slow line at the checkout desk.

United States of America (USA)
Ford Puma
6/5/24

Pros: Overa an easy process. In and out - no overselling insurance or surprises.

Canada
Ford Puma
6/2/24

Pros: Nothing

Cons: Difficult to find both pick up and drop off locations; drop off service agents were very impolite and unfriendly

New Zealand
Volkswagen T-Roc
5/31/24

Pros: Nice car. Drop off was fast and efficient, done in 5 minutes.

Cons: Car pick up took over an hour, most of it waiting in a queue. Only one person was working at the desk and it took 30 minutes per person for the two people in front of us.

Switzerland
Fiat 500X
5/28/24

Pros: Drop off was great

Cons: Getting the car was terrible

Zambia
Fiat 500
5/27/24

Pros: Friendly staff, especially at the busy airport. Would most certainly use again

Cons: Car was not really cleaned upon collection, but not an inconvenience

Czech Republic
Volkswagen Polo
5/24/24

Pros: nice car (Nissan)

Cons: One week after rental, you still blocking 500€

United States of America (USA)
Volkswagen Polo
5/22/24

Cons: I explicitly picked the agency because I wanted a small car for Italian streets. Instead when I got there they switched me without my say to an SUV and provided no credit. The car also wasn’t cleaned- there were food crumbs and empty water bottles in the car

Denmark
Volkswagen Polo
5/21/24

Pros: Welcomming atmosphere at pick up. Car was mice and clean.

Cons: It took 15 minutes for the service agent to enter my information, which could have been avoided if I could have done it myself from home, so the service agent would only need to check if I had entered it correctly. Disturbing to be asked to sign twice on a phone, where the only thing you can see is a white space where you are supposed to sign.

Canada
Ford Puma
5/14/24

Pros: The service at the end of the trip was great, drop off in Palermo was very smooth and thorough. The representative in Palermo was professional, friendly and diligent.

Cons: The service at pick up in Florence was terrible. The representative was very rude and unprofessional, as described above.

Norway
Ford Kuga
5/5/24

Pros: They upgraded me to an even better car. The car was not clean, but it was very nice anyway

Cons: Time at pick up was long

United States of America (USA)
Ford Puma
5/2/24

Pros: Rental plus was easy to find and had exactly what we needed. And of course price!!!

Cons: Nothing

Canada
Volkswagen T-Roc
4/24/24

Pros: Car was clean and new.

Cons: Waited a long time at pick up. Drop off was easy

Italy
Volkswagen T-Roc
4/21/24

Pros: Very cheap and good car option

Cons: Car is dirty not well cleaned. Petrol is not full. A bit of delay in picking up the car

Italy
Peugeot 5008 5+2
4/2/24

Pros: Individual representatives very attentive to customers needs

Cons: Drop off airport

United States of America (USA)
Ford Puma
3/29/24

Pros: Able to call taxis which arrived quickly to pick us up.

Italy
Fiat Panda
12/30/23

Pros: Location difficile da trovare , all'aereoporto di Firenze nessuna indicazione della navetta che ti dovrebbe portare all'autonoleggio

Canada
Fiat 500X
12/4/23

Pros: very fast pick up and even faster drop off.

United States of America (USA)
Nissan Qashqai
11/27/23

Pros: Ease of picking and return, explaining to all queries and very helpful

Canada
Ford Puma
11/10/23

Pros: The young man at the desk was informative and personable .

Malaysia
Skoda Scala
11/4/23

Pros: Nothing

Cons: Communication is an issue, very little English spoken. Lack of staff during pickup and drop off. The drop off place was not clear and it took us more than 30 minutes before we found it.

Canada
Fiat Panda
11/4/23

Pros: Shuttle

Cons: No maps or instructions provided. No information about the car in the car. It needs to be made clear that rental plus is off site from the airport and not with the other rental companies.

United States of America (USA)
Toyota Yaris
11/1/23

Pros: The car we got was fairly new and the service people in Florence were friendly

Cons: The car was given to us washed and still wet, so it was hard to see scratches. I'm lucky that I took pictures before we drove off the lot because when we dropped it off in Naples, they saw some scratches we hadn't seen but were in the pictures.

Canada
Fiat 500
11/1/23

Pros: Nothing. No integrity.

Cons: Dishonest.

United States of America (USA)
Land Rover Discovery Sport
10/29/23

Pros: Nothing

Cons: The car we booked was not available but the still charged the upgraded price and the car they gave us was wrecked.

Canada
Toyota Yaris
10/24/23

Pros: Fair price, car was good.

Cons: Was lied to by them on phone and had to wait for over half hour for a representative to show up to drop off office location.

India
Skoda Scala
10/23/23

Pros: The car was in good shape. Did not have any trouble with the vehicle

Cons: Generally inefficient, unclear and rude. Neither the pick up agent, nor the drop off agent was willing to explain the terms and give me the time to ensure that everything had been taken care of. Car when picked up had not even been dried after the wash

United States of America (USA)
Fiat Panda
10/22/23

Pros: Easy

Cons: Need to have better directions to get to the rental places. Addresses are correct however, sometimes, names of rental companies are not visible or may be different.

United States of America (USA)
Fiat Panda
10/18/23

Pros: The. Drop off in Napoli was fine

Cons: Pick up in Firenze was terrible. Slow service and we had to scrape the paint off wind screen from being new import and numbers written on it. Couldn’t get windscreen clean properly the entire week we drove it

United States of America (USA)
Toyota Yaris
10/18/23

Pros: I would not use them again

Cons: Slow, unorganized. Address for drop off was wrong

United States of America (USA)
Ford Focus STW
10/18/23

Pros: I waited for over an hour for the shuttle bus to pick me up, and it never came after multiple calls to the agency indicating it was on its way. I had to rent from another agency.

Cons: I waited for over an hour for the shuttle bus to pick me up, and it never came after multiple calls to the agency indicating it was on its way. I had to rent from another agency.

Italy
Audi A3 Sportback
10/17/23

Pros: Drop-off was efficient.

Cons: It took too long to get the car, the car was not in the class of vehicle I paid for, the car had exterior damage and was not up to date on its service. I would like a refund.

Canada
Peugeot 3008
10/17/23

Pros: Competitive pricing, deposit returned quickly after completion of rental

United States of America (USA)
Toyota Yaris
10/16/23

Pros: Efficiency of drop off agent

Cons: Pickup at airport was awful. RentalPlus driver was separate from other agencies and did not have a van with proper signage. Signage for drop off was off the road and poorly made!

Brazil
Ford EcoSport
10/15/23

Pros: O preço

Cons: A locadora tem que melhorar a comunicação com o cliente, nem todos falam inglês e ele só enviam um telefone, para entrar em contato, sem acesso ao whatsapp. Tivemos que pegar um taxi do aeroporto de Firenze até a loja, porque nao sabiamos onde e nem como esperar o transfer.

United States of America (USA)
Ford EcoSport
10/14/23

Pros:

Cons: Service was horrible and very slow. Staff was not mean or discourteous but terribly inefficient and waisted hours, yes, precious away from our 72 hours in Florence.

United States of America (USA)
Volkswagen T-Cross
9/28/23

Cons: Transfer from Florence airport to rental office to a little longer than I expected.

United States of America (USA)
Fiat Panda
9/26/23

Pros: Everyone's English was Good.

Cons: Hard to find Drop=Off location

Ukraine
Toyota Yaris
9/26/23

Pros: The rental was amazing, Rental Plus admin in Florence and in Milano were very friendly and give as all the answers we needed. The car was amazing , we get new 2023 Ford Puma for compact category, I think we were the second clients who took the car.

Cons: The only minus in the car is that there was no rear view camera , but It did not impact my overall evaluation

Australia
Fiat 500X
9/25/23

Pros: It was quick and hassle free and the car was in good order

Cons: The experience was good but there was no induction in to the features of the car (not a big issue for me), no manual for the car and it wasn't totally clean although was acceptable.

United States of America (USA)
Toyota Yaris
9/21/23

Pros: they did not have the car that was promised and paid for and they said you are just out of luck

Cons: they did not have the car that was promised and paid for and they said you are just out of luck

Australia
Fiat Panda
9/19/23

Pros: refunding our deposit promptly and the upgraded vehicle we were provided with . the fuel economy of the vehicle was excellent

Cons: the younger guys that worked there gave us limited assistance an were very indifferent to our needs . Oh and i had put 30 EUD of diesel blue in the vehicle , obviously not had been put in the vehicle since it was purchased

Netherlands
Ford EcoSport
9/18/23

Cons: There was some confusion when arriving at the airport in Florence. The document said to look for a parking lot called ParkingGo. But there is no such parking lot; you have to wait in front of the main doors at the taxi zone and look for a van with ParkingGo logo on it. So I missed the first car, looking for this imaginairy parking lot and had to wait for a while. But all in all the personel was very friendly and speedy.

United States of America (USA)
Skoda Scala
9/17/23

Pros: Great check out of car from Florence airport`

Cons: The rental representative in Vico Equense did not speak English and the office is extremely hard to find. We were told that our drop off was in Sorrento but it was 25 mins away and we had to take an $80 Euro taxi to the ferry dock in Sorrento.

United States of America (USA)
Peugeot 5008 5+2
9/17/23

Pros: clean and working

Cons: very hard to find and get to

United States of America (USA)
Volkswagen T-Cross
9/17/23

Pros: Nothing.

Cons: Everything.

United Kingdom
Fiat 500
9/12/23

Pros: Nothing

Cons: Poor communication

Italy
Peugeot 5008 5+2
9/10/23

Cons: Drop off was busy

Belgium
Fiat 500
9/6/23

Pros: friendly staff, good value for money

Cons: cars could be cleaner

United States of America (USA)
Volkswagen T-Cross
9/4/23

Pros: Aside from the very nice car, we were very pleased with excellent service and value. Initially we had had booked another car for 2 days shorter rental. They would not allow us to modify the agreement, so we cancelled and rebooked. With Discover cars we got two more days, a better car and more insurance for the original price. Also, our flight was delayed so that we arrived past closing. The agent waited an hour after closing for a small extra charge. Check in and check out we’re very easy

Cons: See comments above.

United States of America (USA)
Peugeot 5008 5+2
9/3/23

Pros: Relatively easy check in/out. Friendly staff. Responsive to email.

Cons: Not a clean car - we found an empty sofa bottle and a used bandage in the back seat.

Italy
Fiat 500
8/31/23

Pros: everything worked as expected

Cons: the office always feels busy and frantic. Not much space for waiting.

United States of America (USA)
Fiat Panda
8/28/23

Pros: Affordable pricing

Cons: Hard to understand the clerks

South Korea
Fiat Panda
8/26/23

Cons: Deposit of 500 euros is not refundable

United Kingdom
Fiat Panda
8/20/23

Pros: Friendly service from staff on arrival. No queue.

Cons: Shuttle bus not terribly clear on arrival instructions. We got on the wrong one to begin with. Total chaos on return of cars. Slow, Almost missed our flight check in due to slowness of shuttle service.

United States of America (USA)
Audi A3 Sportback
8/15/23

Pros: Not a damn thing!!

Cons: Everything, from the terrible cars to the lack of help available by phone or chat. I would never rent from Rental Plus again, not recommended the company to anyone.

United Kingdom
Fiat Panda
8/13/23

Pros: Friendly agent and customer service. Quality of car was excellent and staff were very accommodating regarding offering an upgrade. The car gave us no issues at all during our holiday and was a pleasure to drive.

Cons: One very minor issue which may have been our own fault - we struggled to find where to go to catch the shuttle bus upon arrival at Florence, however, staff were helpful when we phoned for clarity.

United Kingdom
Fiat 500
8/13/23

Pros: All of the above at good prices

United Kingdom
Fiat 500
8/12/23

Cons: The car. Fiat 500. Clutch was like a spring and the gearbox was not easy. Underpowered. Really struggled up anything steep and lots of that in Italy. An uncomfortable drive Clearer instructions on booking form. Phone no. Needs to be in bold and 5 x larger. Needs to say THIS IS WHAT YOU NEED TO DO. It's unusual! First number didn't workeither No signs at airport. Very poor here.

United States of America (USA)
Audi A3 Sportback
8/6/23

Pros: Not much, i got the car in the end because it was late in a day, i had traveled for entire day and had a long drive in front of me..

Cons: My class of car was not available even though i ordered my car months before, They tried to convince me that I'm getting an upgrade and they were not the nicest people.

United States of America (USA)
Volkswagen T-Cross
8/5/23

Pros: Coming from the USA, we needed a car with automatic transmission and one that fit five people. A Ford car was parked out front waiting for us. The price was excellent, $546 for five nights. The young man who speaks English very well was a great help! The extra deposit held on my credit card was taken off the next day after returning the car.

Cons: We did not understand that the car rental office was not right there at the Florence airport. We were picked up immediately by a van with the Parkin Go logo, and the office was very close .

Australia
Fiat Panda
8/4/23

Pros: The guy at the pick up/drop off spot was super helpful and very nice 😃😃

United States of America (USA)
Skoda Scala
8/3/23

Pros: Professional and good cars

Italy
Toyota Yaris
7/31/23

Pros: Ease of rental process and communication, friendliness of staff, great condition of car, check-in, check-out time flexibility.

Cons: Nothing about service itself, but location is little bit inconvenient. Located in 20 minutes drive from airport, you have to use provided FREE shuttle service, which will bring you to the rental office.

Norway
Fiat 500X
7/31/23

Pros: They were very service-minded and helped us more than expected as a family of four.

Denmark
Fiat 500
7/30/23

Pros: Breezed through the whole process.

Brazil
Kia Sportage
7/28/23

Pros: Deveriam deixar mais claro que o endereço da loja é fora do aeroporto e fora do pátio de estacionamento das locadoras. Deixar um contato via Whatsapp para acionar o transporte do aeroporto até a locadora.

Cons: Localização da loja: Distante do aeroporto. Fora do pátio e estacionamento onde estão localizadas as demais Locadoras. Dificuldade de comunicação com o pessoal operacional para orientação do transfer do aeroporto até a locadora. Demora no cancelamento do valor de Depósito de garantia no cartão de crédito.

United States of America (USA)
Fiat Panda
7/26/23

Pros: Picking up and driving the car was so easy and enjoyable. Getting it back to the drop off location at the Role Airport (after picking it up in Florence) was a nightmare.

South Africa
Fiat Panda
7/23/23

Cons: Location was not the same location as shown on the documentation.

United States of America (USA)
Peugeot 3008
7/21/23

Cons: Terrible service. Requested car seats 3 months in advance and they only had 2 in stock, also they gave us the wrong ones, and gave us an infant set with no straps. Also gave us the car with 3/4 of a tank of gas. At drop off, it took about 45 minutes to return the car and for them to drive us to the airport. Also the location is not at the main car rental spot so you have to wait for a special shuttle.

United Kingdom
Ford EcoSport
7/21/23

Pros: Good car, friendly staff, responsive and small enough to be dealing with the same person and the phone and at pick up

Cons: Signage where to find the transfer bus could have been better - it was not entirely clear where the collection point outside the airport was

United States of America (USA)
Volkswagen T-Cross
7/18/23

Pros: Rental plus took forever to respond to my messages (2-3 days post rental return) but luckily RentalPlus solved my issues directly.

Cons: Rental plus took forever to respond to my messages (2-3 days post rental return) but luckily RentalPlus solved my issues directly.

New Zealand
Peugeot 3008
7/17/23

Pros: Very easy at pickup and drop off

United States of America (USA)
Fiat Panda
7/16/23

Pros: Drop off was easy and they called me a taxi

Cons: Office is in a remote location, it was very hot and staff ignored me for 30 minutes before actually helping me, there was me and one other customer waiting so they weren’t busy. Car was dirty on the outside

United States of America (USA)
Fiat Panda
7/15/23

Pros: They were very helpful and assisted easily when our flight was cancelled and we needed to extend a day.

Cons: Pick up at Florence Airport could've been much easier if it was clear to just go to the airport and take the parking shuttle. We had wasps inside the passenger side view mirror that luckily flew out after a few hours of driving.

United States of America (USA)
Toyota Yaris
7/14/23

Pros: Really great overall except for

Cons: Confusing about the van that picked us up initially at airport Would have helped to get better info about this

New Zealand
Toyota Yaris
7/14/23

Cons: We tried to get a pick up from Florence airport and no one answered the phone. We ended up walking some of the way to the rental place

United States of America (USA)
Toyota Yaris
7/10/23

Pros: Great car, low prices, excellent support

Cons: Car was not very clean; and getting the the otfice from the city was not easy.

United States of America (USA)
Fiat 500X
7/10/23

Pros: Quick and easy

United Kingdom
Kia Sportage
7/9/23

Pros: Great value rental - really good cars

Cons: Picking it up could have been a little easier, but otherwise an awesome service

United Kingdom
Fiat 500
7/1/23

Pros: Quick and easy, car was really nice and great condition

United States of America (USA)
Volkswagen T-Cross
7/1/23

Pros: Very friendly staff. Very nice price

Cons: NA What

United States of America (USA)
Toyota Yaris
6/30/23

Pros: Nice car. Women that checked me in was nice

Cons: Shuttle took too long

United States of America (USA)
Skoda Scala
6/27/23

Pros: The service was quick and efficient at pick up and drop off

Cons: The car was pretty banged up but still usable

United States of America (USA)
Fiat Panda
6/27/23

Pros: The staff was super friendly and helpful.

Cons: I have no complaints or criticisms of them.

United States of America (USA)
Fiat Panda
6/26/23

Pros: The people were extremely helpful and great to work with. Everything went smooth and quick.

Cons: The conditions of the office could have been a little more comfortable and a clean bathroom should be available.

Ireland
Fiat 500
6/22/23

Pros: It was a hassle-free rental and the staff was friendly.

Cons: The car rented didn't have a full tank of diesel as promised.

United States of America (USA)
Audi A3 Sportback
6/18/23

Pros: Pick up was terrible

Cons: Waited way too long for my car with no place to sit.

United Kingdom
Fiat Panda
6/16/23

Pros: Was allocated a better car than I had booked

United Kingdom
Fiat 500
6/11/23

Pros: Great car, good service

Cons: The place looked like an sketchy business, and was hard to find.

Brazil
Fiat 500
6/9/23

Pros: The car was excellent and really new.

Cons: The car dropped was really dirty. It had so much dust inside, disgusting,

United Kingdom
Volkswagen T-Cross
6/9/23

Pros: The desk representative that assisted us was lovely and helpful

Cons: No representation/signage of rental plus on arrival. Very hard to figure out how to get to the rental office as they did not pick up our many calls for 30 minutes!

United States of America (USA)
Kia Sportage
5/30/23

Pros: Extremely easy to pick up and drop off!!

South Korea
Toyota Yaris
5/29/23

Pros: Fast car drop off process. Clean car in good condition. Found no problem.

Cons: Location might be a bit difficult since they don't have regular shuttle bus from the airport but didn't make much of a problem since they provided us free shuttle after the phone call.

United States of America (USA)
Ford EcoSport
5/29/23

Pros: Great service all around. Friendly and helpful staff; incredible car.

United States of America (USA)
Skoda Scala
5/27/23

Pros: nothing really

Cons: Slow service and not very polite people. Understaffed. I never got a copy of the contract for the final car i took. i will not rent again from them.

South Africa
Fiat Panda
5/26/23

Pros: Plain , simple good service at a good price

Cons: waited to long at the airport to be collected by the shuttle

Australia
Skoda Scala
5/16/23

Pros: The office was situation on it's own. Taxi accidentally dropped us off at offices of other car renters and it seemed chaotic, we were relieved when we got to RentalPlus and they dealt with us immediately.

Cons: Would have liked to pick the car up in town. There was only an office at the airport.

Australia
Peugeot 5008 5+2
5/1/23

Pros: Friendly and helpful.

Israel
Peugeot 5008 5+2
4/22/23

Pros: In most of the desks, people were very nice except in Florence city center.

Cons: The baby sits were cheap and unsafe.

United States of America (USA)
Kia Sportage
4/15/23

Pros: Was provided with a new vehicle.

Italy
Fiat Panda
3/24/23

Pros: The staff were the best I have come across and I hire cars frequently.

Guatemala
Fiat Panda
2/14/23

Pros: Rental Plus is a fraud …. They took €350 from my deposit to “fix” a door bump that I didn’t do …. They give the black car in a dark place and when you inspect it you need a magnifying glass (and plenty of light) to notice the bump is already there …. I have videos and pictures …. And have on tape the “customer service” that said his name was Cristiano Ronaldo …. How do I make a claim for the full insurance I bought from you??

Most Popular Car Rental Deals

Florence Airport
Mini
Fiat 500 or similar
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  • 1
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$4.75 per day
Florence Airport
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Florence Airport
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$8.08 per day
Florence Airport
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Volkswagen Polo or similar
Volkswagen Polo
  • 4
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$8.15 per day
Florence Airport
Compact
Ford Puma or similar
Ford Puma
  • 5
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$8.53 per day
Florence Airport
Compact
Ford Puma or similar
Ford Puma
  • 5
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$8.62 per day
Florence Airport
Intermediate
Toyota C-HR or similar
Toyota C-HR
  • 5
  • 3
  • 5
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RentalPlus
$9.60 per day
Florence Airport
Intermediate
Opel Astra or similar
Opel Astra
  • 5
  • 2
  • 5
  • A/C
  • Man.
RentalPlus
$9.60 per day
Florence Airport
Intermediate
Toyota C-HR or similar
Toyota C-HR
  • 5
  • 3
  • 5
  • A/C
  • Auto.
RentalPlus
$9.69 per day
Florence Airport
Intermediate
Opel Astra or similar
Opel Astra
  • 5
  • 2
  • 5
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$9.69 per day
Florence Airport
Compact SUV
Opel Mokka or similar
Opel Mokka
  • 5
  • 2
  • 5
  • A/C
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RentalPlus
$10.69 per day
Florence Airport
Compact SUV
Opel Mokka or similar
Opel Mokka
  • 5
  • 2
  • 5
  • A/C
  • Man.
RentalPlus
$10.79 per day
Florence Airport
Compact SUV
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 2
  • 4
  • A/C
  • Auto.
RentalPlus
$11.67 per day
Florence Airport
Compact SUV
Volkswagen T-Roc or similar
Volkswagen T-Roc
  • 5
  • 2
  • 4
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  • Auto.
RentalPlus
$11.79 per day
Florence Airport
Intermediate SUV
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 2
  • 5
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$13.06 per day
Florence Airport
Intermediate SUV
Nissan Qashqai or similar
Nissan Qashqai
  • 5
  • 2
  • 5
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$13.18 per day
Florence Airport
Intermediate SUV
Ford Kuga or similar
Ford Kuga
  • 5
  • 2
  • 5
  • A/C
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RentalPlus
$13.85 per day
Florence Airport
Intermediate SUV
Ford Kuga or similar
Ford Kuga
  • 5
  • 2
  • 5
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$13.98 per day
Florence Airport
Compact
Ford Focus STW or similar
Ford Focus STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
RentalPlus
$17.54 per day
Florence Airport
Compact
Ford Focus STW or similar
Ford Focus STW
  • 5
  • 3
  • 5
  • A/C
  • Man.
RentalPlus
$17.72 per day
Florence Airport
Compact
Ford Focus STW or similar
Ford Focus STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
RentalPlus
$20.97 per day
Florence Airport
Compact
Ford Focus STW or similar
Ford Focus STW
  • 5
  • 3
  • 5
  • A/C
  • Auto.
RentalPlus
$21.17 per day
Florence Airport
Full-size
Audi Q3 or similar
Audi Q3
  • 5
  • 3
  • 5
  • A/C
  • Auto.
RentalPlus
$114.64 per day
Florence Airport
Full-size
Audi Q3 or similar
Audi Q3
  • 5
  • 3
  • 5
  • A/C
  • Auto.
RentalPlus
$115.78 per day
Florence Airport
Special SUV
Land Rover Discovery Sport or similar
Land Rover Discovery Sport
  • 5
  • 3
  • 5
  • A/C
  • Auto.
RentalPlus
$126.04 per day
Florence Airport
Full-size
Tesla Model Y or similar
Tesla Model Y
  • 5
  • 2
  • 4
  • Auto.
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$126.04 per day
Florence Airport
Special SUV
Land Rover Discovery Sport or similar
Land Rover Discovery Sport
  • 5
  • 3
  • 5
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RentalPlus
$127.32 per day
Florence Airport
Full-size
Tesla Model Y or similar
Tesla Model Y
  • 5
  • 2
  • 4
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RentalPlus
$127.32 per day
Florence Airport
Luxury
BMW X6 or similar
BMW X6
  • 5
  • 3
  • 4
  • A/C
  • Auto.
RentalPlus
$148.89 per day
Florence Airport
Luxury
BMW X6 or similar
BMW X6
  • 5
  • 3
  • 4
  • A/C
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RentalPlus
$150.39 per day
Florence Airport
Compact
Renault Zoe or similar
Renault Zoe
  • 5
  • 2
  • 5
  • A/C
  • Auto.
RentalPlus
$685.71 per day
Florence Airport
Compact
Renault Zoe or similar
Renault Zoe
  • 5
  • 2
  • 5
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RentalPlus
$692.64 per day
The above prices are only approximate and were last updated at 2:29 AM on 11/6/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 1900.00), Theft Protection, Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications, Railway fee.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): EU countries.
Otherwise, the renter must provide an International Driver Permit (IDP).
A driver's license printed in a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc.) must be supplemented by an official translation issued by an embassy or other authority.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Optional extras and services
Available special equipment: Baby seat (up to 1 year of age), Booster seat (4-10 years of age).
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available only by previous request.
Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Fuel policy
The vehicle is provided with a certain amount of fuel and must be returned with the same amount in order to avoid additional charges.
Additional information
By law, winter tires are mandatory on all roads from 15.10 to 15.04 in the following regions: Aoasta-Valley.
By law, winter tires are mandatory on all roads from 15.11 to 15.04 in the following regions: South Tyrol.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.

Pick-up & Drop-off
Mon:  08:00 - 20:00
Tue:  08:00 - 20:00
Wed:  08:00 - 20:00
Thu:  08:00 - 20:00
Fri:  08:00 - 20:00
Sat:  08:00 - 20:00
Sun:  08:00 - 20:00

Top Suppliers at Florence Airport

Locauto
Exceptional 9 / 154 reviews
+39055310150
Via Palagio degli Spini, 50145 Firenze
$15 - $165
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Alamo
Very good 8.7 / 84 reviews
+39055310150
Via del Termine, 11, 50127 Firenze
$17 - $60
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Enterprise
Very good 8.6 / 6 reviews
+39055310150
AEROPORTO AMERIGO VESPUCCI, VIA PALAGIO DEGLI SPINI SNC
$33 - $79
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Sicily By Car
Very good 8.2 / 407 reviews
+390553436031 / +393457462661
Via Palagio degli Spini, 50145 Firenze FI
$10 - $170
Working hours
Mon:08:30-22:29
Tue:08:30-22:29
Wed:08:30-22:29
Thu:08:30-22:29
Fri:08:30-22:29
Sat:08:30-22:29
Sun:08:30-22:29
Dollar
Very good 8.1 / 9 reviews
+39055307370
Via Palagio degli Spini, 50145 Firenze FI
$23 - $62
Working hours
Mon:08:30-23:30
Tue:08:30-23:30
Wed:08:30-23:30
Thu:08:30-23:30
Fri:08:30-23:30
Sat:08:30-23:30
Sun:08:00-23:30
Target Rent
Target Rent
Very good 8.1
+393282778771
Via Pistoiese 84A , Florence Italy
$3 - $5
Working hours
Mon:09:00-19:00
Tue:09:00-19:00
Wed:09:00-19:00
Thu:09:00-19:00
Fri:09:00-19:00
Sat:09:00-13:00
SIXT
Very good 8 / 23 reviews
+390294757979
Via Palagio degli Spini, 50145 Firenze FI
$48 - $145
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Hertz
Very good 8 / 11 reviews
+3955307370
A VESPUCCI AIRPORT Via Palagio degli Spini Florence , Italy , 50145
$34 - $62
Working hours
Mon:08:30-23:30
Tue:08:30-23:30
Wed:08:30-23:30
Thu:08:30-23:30
Fri:08:30-23:30
Sat:08:30-23:30
Sun:08:00-23:30
National
Very good 8 / 1 review
+39055310150
Firenze Aeroporto, Via Palagio degli Spini, 50145 Firenze FI
$45 - $90
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Flizzr
Flizzr
Good 7.8
+390294757979
Via Palagio degli Spini, 50145 Firenze FI
$43 - $70
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
OTOQ
OTOQ
Good 7.6 / 6 reviews
+390550106889
Via Pratese 112, 50145 FIRENZE FI
$24 - $81
Working hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
RentSmart24
RentSmart24
Good 7.5 / 96 reviews
+393386161043
Via Pratese, 112, 50145 Firenze FI, Italy
$4
Working hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Maggiore
Good 7.5 / 84 reviews
+39055311256 / +3093487069021 / +39055315588
Via Palagio Degli Spini
$21 - $174
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Thrifty
Good 7.5 / 7 reviews
+39055307370
Via del Termine, 11, 50127 Firenze FI
$23 - $74
Working hours
Mon:08:30-23:30
Tue:08:30-23:30
Wed:08:30-23:30
Thu:08:30-23:30
Fri:08:30-23:30
Sat:08:30-23:30
Sun:08:00-23:30
Optimo Rent
Good 7.4 / 82 reviews
+39055373933 / +393207706697
Via Palagio degli Spini, Firenze FI
$11 - $29
Working hours
Mon:09:00-21:00
Tue:09:00-21:00
Wed:09:00-21:00
Thu:09:00-21:00
Fri:09:00-21:00
Sat:09:00-21:00
Sun:09:00-21:00
GreenMotion
GreenMotion
Good 7.4
+393938308761
Via di Carraia, 10, 50127, Firenze
Working hours
Mon:08:30-17:00
Tue:08:30-17:00
Wed:08:30-17:00
Thu:08:30-17:00
Fri:08:30-17:00
Sat:08:30-17:00
Sun:08:30-12:30
Europcar
Good 7.3 / 13 reviews
+39055318609
Via Palagio degli Spini, snc, 50145 Firenze FI
$35 - $298
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Autovia
Good 7.1 / 84 reviews
+393207706697 / +39055373933 / +393897810985
Via Palagio degli Spini snc, 50145 Firenze
$13 - $296
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Avis
Avis
Good 7 / 8 reviews
+393487069021
Via Palagio Degli Spini, Firenze, 50127, Italy
$39 - $194
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Keddy
Keddy
Satisfactory 6.9 / 27 reviews
+39055318609
Amerigo Vespucci Apt
$24 - $59
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Ecovia
Satisfactory 6.8 / 201 reviews
+393207706697 / +39055373933
Via Palagio degli Spini snc, 50145 Firenze
$12 - $298
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
SRC Rent Car
SRC Rent Car
Satisfactory 6.8 / 24 reviews
+390558028257 / +39091203374
Aeroporto Di Firenze Amerigo Vespucci, Via Palagio Degli Spini, Snc, 50145 Firenze
$12 - $174
Working hours
Mon:08:00-22:00
Tue:08:00-22:00
Wed:08:00-22:00
Thu:08:00-22:00
Fri:08:00-22:00
Sat:08:00-22:00
Sun:08:00-22:00
Goldcar
Satisfactory 6.7 / 32 reviews
+390645209634 / +390689970585
Florence Airport
Working hours
Mon:09:00-20:00
Tue:09:00-20:00
Wed:09:00-20:00
Thu:09:00-20:00
Fri:09:00-20:00
Sat:09:00-20:00
Sun:09:00-20:00
Noleggiare
Satisfactory 6.5 / 372 reviews
+393470796283
VIA Palagio degli Spini, SN FIRENZE
$10 - $267
Working hours
Mon:08:30-23:00
Tue:08:30-23:00
Wed:08:30-23:00
Thu:08:30-23:00
Fri:08:30-23:00
Sat:08:30-23:00
Sun:08:30-23:00
Budget
Budget
Satisfactory 6.4 / 18 reviews
+393487069021
Aeroporto Di Firenze Peretola, Via Palagio degli Spini, 50145 Firenze FI
$26 - $184
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
Drivalia
Satisfactory 6.1 / 305 reviews
+390550736366
Via Palagio degli Spini, 50127 Firenze FI
$14 - $113
Working hours
Mon:08:30-22:00
Tue:08:30-22:00
Wed:08:30-22:00
Thu:08:30-22:00
Fri:08:30-22:00
Sat:08:30-22:00
Sun:08:30-22:00
Surprice
Surprice
Poor 4.5 / 162 reviews
+390550296355
Via Pratese 18/1, 50145 Firenze (FI)
$7 - $93
Working hours
Mon:08:00-23:00
Tue:08:00-23:00
Wed:08:00-23:00
Thu:08:00-23:00
Fri:08:00-23:00
Sat:08:00-23:00
Sun:08:00-23:00
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