Keflavik Airport (KEF), Keflavik, Iceland
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Driver's country of residence is United States of America (USA) and age is 30-65
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Trustpilot

Global Rent a Car at Keflavik Airport

Arnarvellir 4b, 235 Reykjanesbaer, Iceland
00354 5 917 900
Pick-up instructions
When client exits the customs area, continue straight ahead and outside the airport entrance. From there, walk through a covered footpath and at the end of the path client will find the shuttle service. Our rental office is located very close to the airport at the 4th stop.
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:00:00-23:59
Tue:00:00-23:59
Wed:00:00-23:59
Thu:00:00-23:59
Fri:00:00-23:59
Sat:00:00-23:59
Sun:00:00-23:59
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.

Norway
VW Polo
April 18, 2022

Pros: Easy delivery

Cons: Pricy. Received Worse car than ordered. Ezperience shared with fellow InsideFlyers.
United Kingdom
VW Golf
November 30, 2021

Pros: Friendly staff, close to the airport and easy to find when returning the car

Cons: Had to wait about 20 minutes for the customer shuttle bus as had just missed one.
Netherlands
VW Golf
October 28, 2021

Cons: It was very difficult to find the office. After 6:00 PM we had to walk from Keflavik airport (or take a taxi) No shuttle! The car was full of dents and damages
United States of America (USA)
VW Up
August 17, 2021

Pros: People were friendly and helpful. The car NEEDS to have charging ports for phone and GPS navigation. The car needs new windscreen wipers - I told the agent at checkin.

Cons: There should be more than one check- out screen for picking up the cars and the process is not easy to navigate on the screen. Perhaps all this information could be done by the renter before check in to save time and frustration.
United States of America (USA)
VW Golf
August 6, 2021

Pros: Returning the car was simple and fast.

Cons: It felt like they were trying to charge us the maximum amount of money and knew they could get away with it because we had no other options and just wanted to leave to go on our vacation.
United States of America (USA)
VW Up
July 26, 2021

Pros: There service is absolutely horrible

Cons: They wouldn’t give us the time of day after we waited for an hour in line
France
VW Polo
July 24, 2021

Pros: Nothing

Cons: These people have withdrawn 300€ from my bank for a crack in the windshield I did not do. The car was in such a poor shape that it was impossible to identify all the damages when I took it. The guy at the rental also told me that if I was not signing his paper, he would look more into detail to find more damages to charge me. This is just unacceptable business. Please do not answer me that you do not have my contact to call me back. You have them and did not try to support me despite my calls.
United States of America (USA)
VW Golf
July 23, 2021

Pros: We liked the car. It served our purpose

Cons: Service was annoyingly slow. Even at drop off, when we were in a hurry to catch our flight. And the agents were rude when we showed urgency
United Arab Emirates
VW Golf
July 18, 2021

Pros: Nothing

Cons: See above
United States of America (USA)
VW Golf
July 15, 2021

Pros: nothing

Cons: long lines and no reservation that i booked through Discovercars.com
United Kingdom
VW Up
July 13, 2021

Pros: NOTHING

Cons: My car rental was cancelled without notice. I was not to get in touch with discover cars to get any form of help or refund ( I STILL HAVEN'T HEARD BACK FROM YOU!!!!!) and I was unable to get a car. HORRIBLE HORRIBLE SERVICE
United Kingdom
VW Polo
July 11, 2021

Cons: Absolutely everything. Diabolical service and we will be reporting them to the ombudsman.
United States of America (USA)
VW Polo
July 9, 2021

Pros: Didn’t like anything

Cons: Car wasn’t there
United States of America (USA)
VW Polo
July 1, 2021

Cons: They told me my car wasn’t there when I arrived. They made me wait 2 hours. They charged me an extra $150 to upgrade my car when the missing car was their mistake.
United Kingdom
VW Polo
August 21, 2020

Pros: Fairly quick pick up.

Cons: We paid for the premium insurance which covered all damages but then when we saw the car, it was already so damaged! Lots of night dents, smashed rear headlight etc. So we thought the price was quite a rip off for such poor condition. The inside of the car was clean. When we dropped off the car, there was noone at the rental place to give the keys to which was a surprise. We used the out of hours drop box and haven't had an issue but it was a bit of a concern at first.
Romania
Suzuki Vitara
August 12, 2020

Pros: nothing

Cons: they refuse to refound my warranty money, no one was at the dropp off, car was returned with the full tank in same conditions at pick up and they still charge me full warranty
Denmark
Toyota RAV4
August 1, 2020

Pros: Norting

Cons: The price wasn’t the same as it was in the voucher
Norway
Suzuki Vitara
July 28, 2020

Pros: Nothing. Everything was horrible! Never use this company!!!

Cons: Everything. A man screamed at us and asked if we wanted a ferrari?? Then gave us a crashed car. 3 kids and a single mother.
United Kingdom
Land Rover Discovery Sport
July 28, 2020

Pros: Woman who provided the pick up service was good and dealt with my issues relatively quickly

Cons: Booked a Land Rover Discovery and on arrival was handed the keys to a car with 185,000km on it. Basic model, no sat nav at a price of over £150 per day. Was given a free Garmin Sat Nav that had the graphics of a 1982 video game. 20 mins down the road warning light came on and I had to return the car. Lady rang round other car hire dealers and had no luck so I was given a Nissan 4x4 with 50,000km on the clock with dents on the drivers side door panel. On return at 7am it was key drop only.
Slovakia
Toyota RAV4
July 17, 2020

Pros: Nothing particular that I would not expect.

Cons: Global rent car do not even had a own worker there, it was 1 representative working behalf 5 companies, or so. It took more than 2 hours to get the car. All the people in the cue waiting there togetger, after their long flights, we had to spend several hours in totaly unhygienical conditions waiting just to receive our cars that we had paid for. (of course it is not the problem of that particular worker) I had another 2 cars in different companies and there were 3 people handing the cars.
Czech Republic
Suzuki Vitara
July 15, 2020

Pros: Everything ok.

Cons: Wipers were old, when used, the windshield became non-transparent.
Faroe Islands
Peugeot 108
July 9, 2020

Pros: Very nice staff, good car.

Cons: Hard to find the building, lack of signs. We didn't have shuttle bus because of Covid19.
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Keflavik Airport (KEF), Keflavik, Iceland

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Pick-up date
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Driver's country of residence is United States of America (USA) and age is 30-65

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WheeGo
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Tue:04:00-18:00
Wed:04:00-18:00
Thu:04:00-18:00
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Tue:00:00-23:59
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Thu:00:00-23:59
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Working hours
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Tue:04:00-18:00
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City Car Rental
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Thu:04:00-23:00
Fri:04:00-23:00
Sat:04:00-23:00
Sun:04:00-23:00
  1. Car Rental
  2. Iceland
  3. Keflavik
  4. Keflavik Airport
  5. Global Rent a Car
 
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