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Global Rent a Car at Vienna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: Booking was easier & good. After this it all went down hill!
Cons: No sat nav. Hidden costs that were not communicated. Office shut on arrival
Pros: Everything except pickup
Cons: How long it took to pick up the car.
Pros: It was fine the car waited for us at the airport. Drop off was easy and quick
Cons: The category of the vehicle is not clear enough or the desk is not aligned but I specifically took a mini van category and got a normal size vehicle. There were charges on top of the contract that shouldn't have been.
Cons: When returning the car there was no one in the car return and no specific instructions as to where we can leave the keys. Eventualy we had to look for the key box in the office instead of a key box available in the car park where we parked the car on return.
Pros: I loved the courteous attitude of the representatives on the phone!
Cons: I ordered a private car and instead I got a 7 seater minivan, the car was dirty from the outside and I had to work to clean the windshield, I was hoping for better service
Pros: Quick and efficient pick-up and drop-off.
Cons: No upgrade offered...
Pros: Receiveing the car and the drop off
Cons: The service was OK
Cons: I'm surprised why rental cars do not can mats. It might be way cleaner inside if we could have them especially during winter.
Cons: Car smelt of smoke, otherwise great
Pros: I didnt like when I didnt got my local licence. (Forgot at the plane- gor returned day later) and the representative said that if I want to keep the car I would have to 25$ extra for each day. Day later I returned to the agency with my local licence and the agent said that he cant see any charge made by he's friend worker. I paid 75$ in cash!
Cons: I was extra charged not according to the reservation
Pros: Quick and easy to use
Cons: No confirmation of deposit going back on the card it was taken from
Pros: Very nice and helpful.
Cons: Nothing. They where great.
Pros: Decent enough car at the time, but only because we got an upgrade due to the provider not having a car. Boot space was adequate. Rep booking us in was very efficient.
Cons: Signage was small. Tiny writing on the bottom of another sign.
Pros: The service was great , the car clean and it was very easy to take and return the car.
Pros: Dropping off the car was great. No problems. The eventual car we were given was clean, and fully functional.
Cons: You did not deliver what you said you would at the price I was quoted. Your desk representative did very little to resolve the mistake your company made. I did not appreciate being held hostage at your desk after 20 hours of travel with four tired children in tow.
Pros: Friendly and cooperative agents
Pros: Fair price, good pickup experience
Cons: Return Keybox not in the return-lot. I wish damages could be recorded in a image file pre/post rental
Pros: Staff were friendly and efficient
Cons: On returning the vehicle it has taken over a week for the excess to be released back into my account, yet you have taken your money. It is an inconvenience because I had not budgeted for the excess to be held.
Pros: Friendly and efficient
Cons: Flight delayed so my car was given away to someone else and I had to pay €10 per day to upgrade to the only other cars that they had. Disgraceful scam.
Pros: Very helpful and friendly desk service, the car was quick to pick up and drop off, no hidden fees, everything was smooth and at a very good price.