Vienna Airport (VIE), Vienna, Austria
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Driver's country of residence is United States of America (USA) and age is 30-65
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Buchbinder at Vienna Airport

Car Rental Center, Parkhaus 4, Ebene 0
004350701045000
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:08:00-20:00
Tue:08:00-20:00
Wed:08:00-20:00
Thu:08:00-20:00
Fri:08:00-20:00
Sat:08:00-20:00
Sun:08:00-20:00
Key box
No

Customer Ratings and Latest Reviews

Value for money
Ease of finding
Agent helpfulness
Pick-up speed
Drop-off speed
Car cleanliness
Car condition

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

Canada
BMW 2 Series Active Tourer
9/25/24

Cons: Location of drop off not easy to find signatures.

South Africa
Volkswagen Polo
6/7/24

Pros: Car in good condition and clean.

Cons: They didn't know their downtown Innsbruck branch closed 2 years ago, we couldn't contact anybody except roadside assistance on a Sunday.

Israel
VW Polo
8/24/22

Pros: הם היו נחמדים ואדיבים בשירות. נתנו שירות מהיר ויעיל

Cons: להיזהר ולצלם כל חלק ברכב! כמעט חייבו אותנו על פגם שקיבלנו עם הרכב, ולמזלנו התמונות שצילמנו מנעו את זה.

Austria
Opel Astra
8/12/22

Pros: The worst provider in my life and the personnel were not client-oriented.

Spain
Opel Mokka X
12/22/19

Cons: We could only choose between 3 cars but none of them was the one we booked 2 weeks ago, which was by far better and blogger.

Israel
Mercedes Benz Vito
10/9/19

Pros: nice clean and new car provided , car parking is 15 meter from Buchbinder counter . time spent to get a car was minimal .

Cons: when returning car at night there no one to speak with in case we deal with some kind of problem . we had a problem with fuel gauge , sent an email after but no one responded

Australia
VW Sharan
7/24/19

Pros: easy to find, easy drop-off. First gentlemen at pickup desk was friendly and helpful,

Cons: baby seat was not installed in the car, seat had wrong safety belt setup and there was no-one to help us. Arriving after a trip of 30 hours, 38 degrees heat with a baby and a small child (no water or drinking options in the pickup area as the machine didn't work and the staff couldn't give us water). we had to return to the car drop-off area where eventually a guy helped us to change the belts on the seat and to install it in the car. The seats should have been installed as requested.

United States of America (USA)
VW Polo
5/9/19

Pros: pickup is easy and simple

Cons: drop off is far from the terminal and the weather has normally been cold and windy and very often there is only 1 person on duty and it iis a long way to the check in counter to take luggage in rain or snow .. no undercover walkway available

India
VW Polo
2/14/19

Pros: Their attend to their clients very nicely and provide all the details. They suggest you the best possible add ons on the car you rent.

Cons: Nothing.

United Kingdom
Mercedes Viano
8/17/18

Pros: The agents were lovely :)

Cons: I was given the quote excluding VAT and Airport fees. 393 euros per day for 8 seater. A bit too much. These were not disclosed to me before.

United States of America (USA)
VW Passat STW
8/3/18

Pros: Airport location

Cons: Car different than the one reserved, key drop at the office rather than return parking lot.

Singapore
Audi A3
6/12/18

Pros: nothing

Cons: the car we received was not at all the group we booked.

Australia
VW Passat
5/26/18

Pros: They were very good with the service and precise.

Cons: The fact that I wanted a passat but that hasn't been available for a while got a kia sportage instead

United States of America (USA)
Mercedes Sprinter
1/5/18

Pros: Quick response to questions l had.

United States of America (USA)
Opel Zafira 5+2
1/2/18

Pros: Quick, convenient, friendly, upgraded to nicer car free of charge.

Canada
Audi A3
10/9/17

Pros: Terrible

Cons: I reserved an Audi but got a scoda

United States of America (USA)
VW Tiguan
8/21/17

Pros: Nice staff.

Cons: too slow checking out.

Austria
Volkswagen Up
8/8/17

Pros: Perfect and efficient service by car pick up

Cons: Arrogant and unfriendly lady by car return

Saudi Arabia
VW Touran
5/29/17

Pros: They were very efficient in the issual of the vehicle & when I asked for an upgrade. The quality of the vehicle was top class, and it didn't give me any problems for 20 days I had it.

Cons: The gentleman checking the car made needless references to non-existent scratches and dents which were not even present. He was even asking for a cleaning charge. I took it up with the office and they negated all these observations. This was regardless of the fact that I had taken a comprehensive insurance and damage protection on the vehicle.

Most Popular Car Rental Deals

Vienna Airport
Mini
Volkswagen Up or similar
Volkswagen Up
  • 4
  • 1
  • 2
  • Man.
Buchbinder
$76.60 per day
Vienna Airport
Economy
Volkswagen Polo or similar
Volkswagen Polo
  • 4
  • 2
  • 4
  • A/C
  • Man.
Buchbinder
$77.30 per day
Vienna Airport
Compact
Ford Focus or similar
Ford Focus
  • 5
  • 2
  • 4
  • A/C
  • Man.
Buchbinder
$88.78 per day
Vienna Airport
Compact
Opel Mokka X or similar
Opel Mokka X
  • 5
  • 2
  • 4
  • A/C
  • Man.
Buchbinder
$96.89 per day
Vienna Airport
Compact
Ford Focus or similar
Ford Focus
  • 5
  • 2
  • 4
  • A/C
  • Auto.
Buchbinder
$109.50 per day
The above prices are only approximate and were last updated at 2:33 AM on 12/4/24. Prices may vary based on the booking dates, length of rental, and car class.

Rental Conditions

Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.

Rate includes
Free cancellation with a full refund up to 48 hours before your pick-up time, Unlimited mileage, Collision Damage Waiver (deductible: € 800.00), Theft Protection, Winter tires, Third Party Liability (TPL), Airport surcharge, VAT (value added tax), Free modifications, Environmental Contribution fee.
Driver requirements
Minimum rental age is 19 years.
A young driver fee applies to drivers under the age of 25.

There is no maximum age.
A Senior driver fee is not applied.

The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.

Driver licenses will be accepted if issued in the following country(ies): United Kingdom, EU.

Driver licenses from all other countries must be accompanied with International Driving Permit (IDP).
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.

In addition to documents mentioned previously, the customer will need the following: passport, valid driver license, credit card on a main drivers name, booking voucher, flight information.
Deposit and deductible policy
A deposit will be blocked on the customer's credit card and will be released within 30 days after drop-off.
Security Deposit will be doubled for using the following services: crossing country borders.

Deductible/excess will be charged per damage.
Cross-border policy
In the event that Cross Border & Territorial Restrictions are violated, all protections lose their validity.
Optional extras and services
Available special equipment: GPS Navigation system, Baby seat (up to 1 year of age), Child seat (2-4 years of age), Ski rack, Snow chains.
Prices for extras are shown on the booking page.

Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.

Delivery/Collection service is available within city limits. Additional charges will be applied, depending on the distance.
Additional information
By law, winter tires are mandatory on all roads from 01.11 to 15.04.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Rental period
The maximum rental period per agreement is 29 days.
Business hours
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 29 minutes.

Pick-up & Drop-off
Mon:  08:00 - 20:00
Tue:  08:00 - 20:00
Wed:  08:00 - 20:00
Thu:  08:00 - 20:00
Fri:  08:00 - 20:00
Sat:  08:00 - 20:00
Sun:  08:00 - 20:00

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