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Fox Autorent at Vienna Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Cons: 1. additional payments in the form of an autobahn fee of 18 euros. 2. Instead of armored WV TROC in fact offered Suzuki. 3. cars in Austria in rent on Hungarian license plates. 4. Do not accept Revolut Wise cards, 5. In the end I was not able to take the car , and it would have been better if the conditions were announced immediately. 6. How do I get my money back for the failed rental?
Cons: I booked a car where the company wrote greet and meet. I was very disappointed to find d out that this wasn't at all near the airport. We needed to walk around the airport at 2 am with 3 young children for over an hour. Tried phoning the agent and received no answer. After the 90 minutes he answered. He then drove us out of the airport to the office and then explained that returning the car would be without this service to the airport. We needed to organise a taxi on the drop off.
Pros: They are very friendly and helpful. I received excellent customer service within hours when I requested extension on the rent.
Cons: n/a
Pros: Drop off was quick
Cons: They initially offered us a car with bold tyres which would be illegal to drive on. To get a different car it took them 1h.
Pros: Fantastic service from Fox Autorent.Professional team,excellent value,and great cars.Highly recommended
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A senior driver fee applies to drivers over the age of 72.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
A driver license printed using a non-Roman alphabet (Arabic, Japanese, Cyrillic, etc) must be supplemented by an International Driving Permit.
Please note that the International Driving Permit is valid only if accompanied by the regular driver license.
In order to pick up the car, the following documents are required: passport, valid driver license, credit card on a main drivers name, booking voucher.
Prices for extras are shown on the booking page.
Adding additional drivers is allowed.
There is an additional charge for each driver.
Underage additional drivers are subject to both Young Driver and Additional Driver fees.
When picking up the vehicle, all drivers must be present and must provide valid documentation.
Certain additional drivers are subject to both an Additional Driver fee as well as either a Young Driver or Senior Driver fee.
Snow chains are recommended in icy/snowy conditions, especially when traveling in mountainous areas.
Period of time, during regular working hours, when the car is still guaranteed for the customer, if the customer is late for pick up (the grace period) is 60 minutes.
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