Brisbane Airport (BNE), Brisbane, Australia
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Driver's country of residence is United States of America (USA) and age is 30-65
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Bargain Car Rentals at Brisbane Airport

22 Serpentine Rd, Hendra QLD 4011
0061 361 650 838/ 1300 729 230
Pick-up instructions
"Once you have collected your luggage, please call 1300 729 230 (for international customers call +61 3 6165 0838) and follow the prompts for shuttle bus pick up. Please allow up to 20 minutes for shuttle to arrive. Domestic Arrivals: Exit the terminal, head up the escalators that take you onto the sky bridge. Exit to the right of the Air Train under the sign 'buses and coaches A&B', proceed to bus zone B1/B2. International Arrivals: After clearing customs exit into the arrivals hall and turn left. Exit the terminal building, head down the ramp, turn left and make your way to pick up Bay 3."
Drop-off instructions
Please clarify Drop-off instructions with Car Provider upon Pick-up.
Business hours
Mon:07:00-20:45
Tue:07:00-20:45
Wed:07:00-20:45
Thu:07:00-20:45
Fri:07:00-20:45
Sat:08:00-17:45
Sun:08:00-17:45
Key box
No

Customer Ratings and Latest Reviews

Overall value for money of your rental car
Ease of finding rental desk or representative
Efficiency of the car rental agents
Time spent picking up the car
Time spent dropping off the car
Car cleanliness
Overall condition of the car

Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.

New Zealand
Holden Acadia
July 7, 2024

Pros: Airport shuttle service and friendliness of most team members.

Cons: One team member was obviously very busy and gave the persona that he couldn't be bothered dealing with me, even when I was trying to report a fault with the vehicle.

New Zealand
Kia Stonic
July 7, 2024

Pros: Price, nice car, easy drop off and efficient shuttle.

Cons: Had to wait too long for them to finish cleaning the car and not because we were early

New Zealand
MG HS
July 5, 2024

Pros: Efficient transfer to the Airport.

New Zealand
MG HS
July 1, 2024

Pros: Very affordable

Cons: Kids car seats could have been better. Although I do understand they get a lot of use.

New Zealand
Hyundai Accent
June 29, 2024

Pros: All was great

Cons: Every things was great but felt the relocation fee was excessive from Gold Coast to Brisbane at $150

South Africa
Hyundai Accent
June 26, 2024

Pros: The car was reliable

Cons: All the above

New Zealand
Kia Stonic
June 25, 2024

Pros: Fully explained the insurance and what we had paid for vs what was needed.

Cons: Having to pay a second lot of insurance.

Australia
Kia Stonic
June 22, 2024

Cons: I hired a Kia and received an MG. The automatic didnt change of gears smoothly. Car was sluggish.

Australia
Holden Acadia
June 18, 2024

Pros: Value for money

Cons: It took 2hrs from AP arrival to driving out of the rental yard.

Singapore
MG 5
June 17, 2024

Pros: Very efficient pickup and return

New Zealand
Hyundai Accent
June 17, 2024

Pros: Reasonable

Cons: Na

Singapore
MG 5
June 10, 2024

Pros: No hassle in picking up n return of car. The cars are new n latest model. The staff is very efficient

Cons: Nothing not to like they are efficient n waste no time in getting our car.We were worried if the car could accommodate our luggage cause we book a Sudan car. The staff told us not to worry they will upgrade our car if we can't fit our luggage she even came to check on us if we ok. On returning the car as I said no hassle the staff took our key n we on our way to the Airport

New Zealand
Kia Stonic
June 10, 2024

Pros: Great car choice

Cons: Wait at pick up

Canada
MG HS
June 8, 2024

Pros: This is a legitimate company operating close to the airport with great prices on rentals.

Cons: Nothing against the rental company, just with the car model. I reserved a mid size SUV. The model was a MG. The car was clean and new, however while driving in Brisbane I encountered many hills/slopes. This model of car would hesitate and lack the drive power to start off on these hills. Once the car automatically switched to the next gear the power would kick in and the car worked accordingly. Again this is nothing toward the company and strictly toward the car model.

New Zealand
Kia Stonic
June 5, 2024

Pros: They were friendly

Cons: Waiting time for the shuttle No after hours drop off

Australia
Holden Acadia
June 3, 2024

Pros: Easy communicating

Cons: Of premises from airport

New Zealand
Kia Stonic
June 3, 2024

Pros: Excellent and efficient service. In and out in 5 minutes.

New Zealand
Kia Stonic
June 2, 2024

Pros: excellent value

Cons: nothing - perfect

New Zealand
Hyundai Accent
May 27, 2024

Pros: Overall service was amazing and the staff were the best

New Zealand
Hyundai Accent
May 26, 2024

Pros: Quick, friendly service.

Cons: N/A

New Zealand
MG HS
May 21, 2024

Pros: Good service, efficient staff

Cons: Not too bad, a lot of people checking in at the same time

New Zealand
Hyundai Accent
May 21, 2024

Pros: Friendly check in, great pick up and drop off

New Zealand
MG 5
May 14, 2024

Pros: Low price and the security deposit the lowest I could find.

Cons: Unfortunately, not enough workers and was very busy at time of drop off where there was a little wait.

New Zealand
MG HS
May 4, 2024

Pros: Staff was helpful

Cons: Long waiting time for the shuttle bus. Nearly missed our flight on the way back. The car was not fully fuel filled when we picked up. The right rear tyre was found low pressure when we were on the way to join a wedding party, spent some time to fill up, almost missed the start of the wedding ceremony which was the main purpose for the trip.

Canada
Hyundai Accent
May 1, 2024

Cons: There was a few things about the car that we believe needs attention: The headlights seem to be in need of adjusting as they were not that helpful at night. The remote lock/unlock did not work all the time near the end of trip and so we think the batteries need changing. The ignition was not working as well as it could be and may need some attention. It was often sticking for us.

New Zealand
MG HS
April 29, 2024

Pros: Speedy service, and two team members were super-helpful, beyond expectations.

Cons: N/A

New Zealand
Holden Acadia
April 29, 2024

Pros: Great car fast service easy as

Cons: N/A

New Zealand
Holden Acadia
April 26, 2024

Pros: The team were great to work with!

Cons: Did not like the quality of the vehicle and the vehicle developed a break issue.

New Zealand
MG HS
April 25, 2024

Pros: It was great, no dramas at all.

Cons: Nothing, I liked it.

New Zealand
MG 5
April 24, 2024

Pros: Not much!!!

Cons: Awful customer service, incorrect instructions for international arrivals, absolute shambolic organisation…. I mean shambolic, no idea who was getting collected or when. Just a horrible experience from start to finish!

New Zealand
Hyundai Accent
April 22, 2024

Pros: Poorly manned and too long waiting

Australia
Hyundai Accent
April 17, 2024

Pros: It was quick and efficient

Cons: Being off site and directions to the shuttle pickup service were not the clearest

United Kingdom
MG HS
April 9, 2024

Pros: Bit of a wait to pick car up. Few staff available

United Kingdom
MG HS
April 8, 2024

Pros: Very friendly staff who really know their jobs

Australia
MG 5
April 7, 2024

Pros: Quick check in and pick up.

Cons: Trying to call and being on hold for quite a length of time.

New Zealand
Hyundai Accent
March 26, 2024

Pros: Information was accurate and picking/dropping car process was easy.

Cons: The windscreen washer container was empty!

New Zealand
Kia Stonic
March 20, 2024

Cons: It was hard to contact anyone by phone

United Kingdom
Kia Stonic
March 20, 2024

Cons: Find it very annoying you can take the bond money out of my account instantly but depositing it back in is now 4 days and counting ?😠

New Zealand
Kia Stonic
March 19, 2024

Pros: Service was good on pick up. But drop off was shocking!!! The Asian guy didn’t explain anything to us just said are you returning a car. Then took keys and we waited to see if he would check the car and explain to us on bond refund and tell us the van to take us to the airport would be here soon. NO explanation at all. We had to go up twice to ask the questions!!!! Not happy with drop off

Australia
Hyundai Accent
March 18, 2024

Pros: Car given was excellent and easy to drive.

Cons: Got stranded at Brisbane airport with no pick up.

New Zealand
Kia Stonic
March 17, 2024

Pros: Shuttle staff was excellent. The care hired was excellent

Cons: Pick was too long. One staff at counter.

New Zealand
Toyota Hiace
March 10, 2024

Cons: Very poor service at brisbane depot. Poor vehicle condition. Damage n dent everywhere. Very unsafe to drive. Had to drive 2 hours to get a different rental.

New Zealand
Hyundai Accent
March 10, 2024

Pros: Efficient, friendly and good value

Cons: The rental car lot is a bit tricky to find using GPS directions

Australia
MG HS
March 9, 2024

Pros: Down to earth straight forward process—-once you get to the pick up yard.

Cons: Vagarie of the 500 $ deposit.

Malaysia
Holden Acadia
March 7, 2024

Pros: Drop Off service is fast

Cons: Lousy car with lot scratches, brake problem, dirty.

United Kingdom
MG HS
March 5, 2024

Pros: Easy experience

Cons: A bit hard to find depot on return to Brisbane

United Kingdom
MG HS
March 3, 2024

Pros: Very good service with time to show you round the car

Canada
Hyundai Accent
March 2, 2024

Cons: Would have been nice to have the 12V outlets working.

Australia
Kia Stonic
February 29, 2024

Pros: quick detailed service

Cons: drop off rental took over 25 minutes

New Zealand
Toyota Hiace
February 29, 2024

Pros: Young man at desk super helpful and friendly

Australia
Toyota Hiace
February 28, 2024

Pros: Definitely great after service in regards to maintenance.

Cons: Some staff members were a lot friendlier and more approachable than others. Some go out of their way to help and I felt like others were just there to get paid. But overall a great experience and I would rent from here again and recommend to my family and friends.

Australia
Hyundai Accent
February 27, 2024

Pros: Great it all worked smoothly

New Zealand
Kia Stonic
February 25, 2024

Cons: Just one suggestion, if you provide mobile phone holder that would be perfect. Understand that if it gets broken then you cand deduct from the bond. Otherwise that will help geeatly. Most of car comes with phone connected to display but MG zs isn't compatible with Android.

United Kingdom
Hyundai Accent
February 25, 2024

Pros: Beeny (i think that was her name) was very friendly.

Cons: The shuttle driver was not at all helpful - he didn’t even offer to help with bags.

New Zealand
MG HS
February 17, 2024

Pros: Very easy systems to follow

Australia
Kia Stonic
February 12, 2024

Pros: Agent was attentive and helpful, making the pick-up process smooth and at ease

Cons: Had to wait for a very long time to be attended when returning the key. There was only one bus service running at the time and it was slow. Nearly missed our flight as a result

New Zealand
MG HS
February 9, 2024

Pros: First car we were allocated had a smell to it so they swapped it straight away to a different one.

Australia
Kia Stonic
February 9, 2024

Pros: shuttle bus was quick to pick up from the airport and the picking up and dropping off of car was quicker and easier than I thought it was going to be

Cons: had to wait a little while for shuttle bus back to airport but wasn't too bad

New Zealand
MG HS
February 7, 2024

Pros: Good pick up and drop off.

Cons: When collecting car, the agent just leaned back in his chair and got us to fill out all of our details online with almost zero interaction.

Australia
Kia Stonic
February 1, 2024

Cons: You gave me an unsafe car. Your paperwork states you checked it but clearly the car was not checked at all before handed over to me. Bald tyres, low tyre pressure and very poor brakes which needed urgent replacement. The car had to be towed from my property

Australia
Toyota Corolla
January 27, 2024

Cons: We travelled from Sydney to Brisbane for holiday and had a bad experience when returning the car. On Sat 20th Jan, we arrived about 5:40pm to return the car but found the office was already closed and locked. On the office door, it says clearly says the office close 6pm on Saturday and Sunday. At the same time, the airport shuttle bus also arrived. But when we parked the car, the driver of the bus was already disappeared. We tried to call the 1300 numbeer to arrange airport shuttle bus but was

Canada
Hyundai Accent
January 27, 2024

Pros: After a breakdown they did send a mechanic fairly quickly as well as a tow truck after it was determined the car was not roadworthy.

Cons: At the time of booking, it indicated that we would receive a Hyundai or equivalent. Turned out we were given an MG which ran really rough and ultimately broke down. After I called Bargain Cars to report that the car was running very roughly, I was told that this is normal and there was no alternative vehicle available. It was only after it broke down that they found an alternative car for me.

Australia
Kia Stonic
January 24, 2024

Pros: Easy to find and friendly efficient service

Cons: Nil

New Zealand
Kia Stonic
January 21, 2024

Pros: The car was nice and tidy. Staff was very nice and supportive at the time of drop off.

Cons: My flight was delayed by 2 hours so I called Bargain car to pick up my car in after hours. The call center person tried to contact the Brisbane Branch however she was unable to connect to Brisbane branch. at the and I have to organize someone in Brisbane to collet the car.

New Zealand
Kia Stonic
January 16, 2024

Pros: very easy to deal with them. staff very friendly.

Cons: I dont like it when you book online and you get their full insurance cover only to find out that it actually isnt full cover at all and its best to pay when you get the car. My advice - dont pay for any insurance online and do it only when you pick the car up. Saves double paying.

New Zealand
Hyundai Accent
January 15, 2024

Pros: Professional staff who didn't try and push extra insurance

Cons: They didn't seem to want to rectify paperwork after we found several small marks and dents when checking the car before we left. I was told just to take a time stamped photo of them to prove it wasn't us.

Australia
Hyundai Accent
January 14, 2024

Pros: The person that looked after us was nice and helpful

Cons: We didn't expect to drive an MG it was very basic and it was in great need of a detail the car was smelly it had no navigation , it wasn't fuel efficient and the light bulb was not working, we were really unhappy driving this car.

Australia
Holden Acadia
January 14, 2024

Pros: Keen to help and provide support.

Cons: Long wait on phone calls

Canada
Hyundai Accent
January 11, 2024

Pros: overall good and fast

Cons: Use of after markets car mats were an issue. They caused a safety hazard by bunching up under brake and gas pedal

Australia
Hyundai Accent
January 10, 2024

Pros: Friendly efficient

Australia
Kia Stonic
January 9, 2024

Pros: Freindly and efficient

Cons: None

Australia
Holden Commodore
January 8, 2024

Pros: Quick

Cons: Nothing

Netherlands
Kia Stonic
January 2, 2024

Pros: Very impressed with the friendliness of the Bargain staff.

Hong Kong
Toyota Corolla
December 20, 2023

Pros: ...

Cons: it's unacceptable to wait shuttle for an hour. queueing for registration for half hour. only 1 counter open. give you a key and go out to find the car by ourselves without exact parking location

Australia
Hyundai Accent
December 19, 2023

Pros: *The price *Customer service when booking a baby seat over the phone *Email communication prior *Friendly agents in person who gave us a petrol discount due to our wait time

Cons: *The long wait at the airport shuttle bus pick up point (at least 45 minutes) *The long wait at the car rental place *Finding out that I need to pay $1000 instead of $500 for a security deposit as I am a first (and last...!) time client *Being given a baby seat to install after such a long wait, after being told by the representative that they don't know how to install it... Two representatives admitted to not knowing how to install it, one ended up installing it but insisted I still check.

New Zealand
Holden Acadia
December 17, 2023

Pros: none

Cons: long pick up to the location. Wait for more than 40mins at airport with baby. they wait till full car only pick us!

Poland
Hyundai Accent
December 14, 2023

Pros: Price, customer service

Australia
Hyundai Accent
December 2, 2023

Pros: Quick and easy

Cons: Nothing

New Zealand
Holden Acadia
November 28, 2023

Pros: Friendly representatives

Cons: Was unaware of the $500 bond until I arrived to pick up the car, still waiting for the money to come back

New Zealand
Hyundai Accent
November 28, 2023

Pros: Nothing

Cons: All of the above. mainly car not working correctly.

Australia
Hyundai Accent
November 23, 2023

Pros: I hated every minute of my experience with your unhelpful robotic staff who constantly told me as I wasn’t fully insured any minor scratch would cost me dearly. He repeated this over and over until I just told him to take the money so I could get out of there. No help whatsoever

Cons: As above. Staff just wanted my money

Australia
Hyundai Accent
November 22, 2023

Pros: Overall good service

Cons: N/A

New Zealand
Hyundai Accent
November 20, 2023

Pros: Everything

Cons: Nothing

Australia
MG 5
November 15, 2023

Pros: Pick up was easy and staff very helpful to setup the car seat.

Cons: Return process was slow and confusing. Staff didn’t know where cars were supposed to be returned, asked us to queue up (when there was a long queue for people picking up cars) to return the keys but after a long wait just said we could pass the keys to them and that was it. Wasted time queueing for nothing if they could have taken the keys straightaway upon return.

Australia
Hyundai Accent
November 15, 2023

Pros: I tried to cancel my booking - and never actually hired the car and didn’t cancel in time by the time I got a response - I was directed to the third party website I’d booked through and I was told I was under the 48hr period. So I had was 3 days trying to get through - got nothing refunded and no credit. Not happy - will use a more well known company in future.

Australia
MG HS
November 13, 2023

Pros: It was great value for money.

Cons: It took us over an hour to be collected by staff to get the car and then we had to wait about an hour at the rental office before getting the keys, so a total of 2 hours which isn't really acceptable. There was not enough staff or buses to match the demand of people booked at that time. People pushed in front as there was no system, it was very poorly managed and organised. We had to call up and ask about something and it turns out we were given the wrong vehicle also!

Australia
Hyundai Accent
November 13, 2023

Cons: The insurance is convoluted and not clear and very expensive. Especially when I rent the car indirectly from Bargain. A comprehensive insurance should be embedded into the rental price so the experience would be more relaxed and smooth.

New Zealand
Hyundai Accent
November 12, 2023

Pros: as said above

Cons: all good

New Zealand
Kia Stonic
November 8, 2023

Pros: The lady at the counter sorted out our insurance confusion and was very efficient

Cons: The pick up from Brisbane airport was poor. We phoned and answer service to say we were waiting. The service said we would get a text which never arrived. We waited for about 45 min for the shuttle and the driver offered no help - told us to load the cases into the already full boot. The return driver was much better as he loaded one of our two cases

United Kingdom
MG HS
October 30, 2023

Pros: Quick and efficient

Cons: Car didn’t have sat nav

New Zealand
Hyundai Accent
October 30, 2023

Pros: Pick up was quick and easy

Cons: Drop off was a bit slow - a lot of people and only one representative at desk. It wasn't until waiting awhile that we were told we could drop off keys if car was full (petrol) and no damage - that cleared half the people in the place.

New Zealand
Hyundai Accent
October 30, 2023

Pros: Easy to pick up car and desk wasn't busy at the time of pick up

New Zealand
Hyundai Accent
October 29, 2023

Pros: We waited at the airport send confirmation text 3 times and no reply , people in front of us had been waiting for hours, had to send van back several times to pick every body waiting in front of us .

Cons: Finally got to car rental place and it was a 2 hour wait in the baking sun ,no shade no water , .Staff were fabulous doing the best they could .4 hours later we left for maloolooba,got there engine light came on , next day checked oil and water and didn't use , told staff when we dropped it off and they didn't givet a f#!* .

Turkey
MG HS
October 26, 2023

Pros: Affordable, great service

Cons: 2 people sick on the day meant the pick up process took 1 hour waiting in line, with no water offered, no vending machine in the office.

New Zealand
Toyota Hiace
October 25, 2023

Pros: Easy to talk to attendants & explained everything clearly

New Zealand
Toyota Corolla
October 25, 2023

Pros: Representative was very sorry about the wait.

Cons: Rang the number given regarding pickup from airport but wasn't rung back to confirm pickup. Had to ask another rental company where we should go to be picked up. Then had an hour's wait to get to the counter as short staffed. Felt pressured to purchase extra insurance cover .Told to wait outside as the car being washed & someone would come and get us when car ready. Waited 20 minutes b4 seeing our car sitting in carpark. No instructions as to closest petrol station to fill when returning

Australia
Toyota Corolla
October 21, 2023

Pros: Exceptional

Cons: Nothing

New Zealand
Kia Stonic
October 21, 2023

Pros: Nothing

Cons: Once arriving I explained (and showed) that we had multiple insurance covers already, after going back and forth we felt were pressured to take out more insurance to speed the process up so we could get our car and out of there. Another $280 NZD!!!!

New Zealand
Hyundai Accent
October 19, 2023

Pros: Reasonable price

Cons: Waiting 1 hour for service

New Zealand
Toyota Corolla
October 18, 2023

Pros: Close to the airport,

Cons: Staff were rude on drop off, gate was in a different place from where we picked it up, they didn't show us to the car, car didn't have a GPS, and shifted gears weird

Australia
Toyota Corolla
October 17, 2023

Pros: Nice people

Cons: Unsafe car. Extra push on insurance

New Zealand
Kia Stonic
September 23, 2023

Pros: Staff were friendly and helpful and looked certainly under pressure with the numbers of people picking up cars at the same time. Shuttle service was great to and from the airport. Much appreciated, thanks.

Cons: I can't really fault it. Excellent.

Australia
Toyota Corolla
September 17, 2023

Pros: Easy process very good courtesy bus service

Cons: Took to long to return keys when dropping car back had to wait for to long nobody came to assist but did eventually

Australia
MG HS
September 14, 2023

Pros: Good prices and quick drop off

Cons: No Etag in car. Service charges for processing tolls. Front seats were very stained. check in proccess a bit lengthy.

Australia
Hyundai Accent
September 8, 2023

Pros: Cheap and vehicle was very clean and tidy, thank you.

Cons: Need to improve customer service over the phone, waited 30 minutes to speak to someone. Had some issues adding extra drivers via email, would be excellent if the form was sent via text or a physical form given to the driver and filled and scanned by the extra driver and emailed through as the emailing system was faulty and frustrating.

Australia
Toyota Corolla
August 24, 2023

Pros: Efficient and fuss free

Sweden
Hyundai Accent
August 23, 2023

Pros: It was a simple and smooth process

Cons: It was a simple and smooth process

Japan
Toyota Corolla
August 17, 2023

Cons: Was difficult to find meeting place at airport

Australia
Toyota Corolla
August 13, 2023

Pros: Service was ok & friendly. The car we had was over 126000km. I ordered a Toyota Corolla or similar which was a Hyundai - which if I known that I wouldn’t have ordered. I was very concerned the car wouldn’t make it as making strange noises.

Cons: Airport drop off and pick up - was a bit hard to find.

Australia
Hyundai Accent
August 9, 2023

Pros: Quick and easy

Cons: Nothing

New Zealand
Hyundai Accent
August 4, 2023

Pros: Friendly and great servic

Cons: Took longer than normal for shuttle to airport but still efficient.

Switzerland
Holden Acadia
July 31, 2023

Pros: It was less expensive than the other options.

Cons: Poor quality service, for a cheaper car rental.

United States of America (USA)
Hyundai Accent
July 31, 2023

Pros: The shuttle drivers were helpful and pleasant.

Cons: The traffic flow into/out of the facility was problematic.

New Zealand
Hyundai Accent
July 30, 2023

Pros: Quick to pick up and drop off once picked up from airport

Cons: Slow to get us from airport and ended up very expensive with hidden cost.

New Zealand
Hyundai Accent
July 29, 2023

Pros: Unfortunately didn’t like the MG rental car. Too under-powered and Apple car play only worked intermittently.

Cons: After getting off an international flight we Didn’t like waiting over an hour for the shuttle to take us to the rental car when they told us it would be a 20 minute wait. Not sure I would use again due yo the long wait to take us to the depot. Whilst waiting plenty of other company shuttles came and went multiple times.

Australia
Toyota Corolla
July 29, 2023

Pros: Nothing. Everything about it and the car was grubby and unpleasant

Cons: The lobby area was dirty, another customer was creating drama about the excess and it wasn't handled well by the staff. The car was filthy old and overall it was a dreadful experience

Australia
Hyundai Kona
July 25, 2023

Cons: Where do I start? No signage at airport for pick-up point. Called on arrival as directed. Messaged by company, could be up to 20 min wait for shuttle to depot. Waited 35mins. When arriving at office waited 15mins in line at counter. 1 service staff, 6 customers waiting, various other staff wandering in & out with no seeming purpose. Followed advice to arrive at 7:55 Sat morning for 1st shuttle back to airport for 9:40 Jetstar flight. Shuttle left at 7:58 for airport, without us. Hopeless all rou

New Zealand
Kia Stonic
July 24, 2023

Pros: Friendly

Cons: Shuttle service too slow

New Zealand
Kia Stonic
July 18, 2023

Pros: The agent that served us Bindy was very helpful.

United Kingdom
Kia Stonic
July 18, 2023

Pros: Awful service

Indonesia
Toyota Corolla
July 16, 2023

Pros: friendly and easy to communicate with

Cons: nothing specifically

New Zealand
Toyota Corolla
July 10, 2023

Cons: Should point out the cat rego number on key ring as some places with 1 look like I and caused parking ticket. Would be helpful tip for tourists

Hong Kong
Hyundai Kona
July 10, 2023

Pros: The agent is helpful and efficient.

Cons: No one pick up the phone when I call. I need to drive to the car rental center and extend the rental time.

New Zealand
Toyota Corolla
July 5, 2023

Pros: Online customer service is horrible 😑

Cons: Online customer service

New Zealand
Toyota Corolla
July 5, 2023

Pros: The personnwho attended us was very rude and lack customer service. He was fine at first bu when the scenario changed, his mood just went downhill. Even rolling his eyes and sighing. That is his job, and his job is to make sure clients get a SAFE and CLEAN car from the start! It is very disappointing!

Cons: Staff was not trained properly on how to deal with clients and how to handle difficult situations. Safety os very poor as well. The fact they released the initial car for us to use without properly checking it is a violation! My family could have been in a very bad accident because of that! I have photos to prove! Improve their system! I would never rent from bargain rentals again. I do not reccomend!

Australia
Hyundai Accent
July 5, 2023

Pros: all good

Cons: shuttle a bit tardy otherwise very happy

New Zealand
MG HS
July 3, 2023

Pros: Clear instructions on where to drop off the car and the free shuttle from and to the airport.

Cons: The bays for the meeting point on arrival at the airport are no longer numbered so it took some time to find the right place to wait for the shuttle.

New Zealand
MG HS
June 29, 2023

Pros: Everything, they were really great

Cons: Probably not enough rental agents for the amount of people coming to pick up and drop off cars

Ireland
Toyota Corolla
June 21, 2023

Pros: It was really hassle free and seem less car rental. By far the cheapest option and car was ideal for what we needed it for.

New Zealand
Toyota Corolla
June 20, 2023

Cons: need to change drop off time, sent emails and did not reply.... when arrived to pick up, didn't want to help at all

Canada
Hyundai Accent
June 17, 2023

Pros: Airport pick up and low cost.

Cons: Check in was so slow on the Saturday morning and during drop off I asked if the shuttle could drop me off at the IBIS Brisbane airport instead of the domestic airport stop and 3 agents said no, then drove right past it. Literally went through a round about next to the IBIS. I had two kids and the walk was fine however, we drove right past it? Top Service would have simply dropped me and my kids off.

Singapore
MG HS
June 15, 2023

Pros: Prompt replies via email regarding modifications to pick up n return timings. Friendly and helpful staff

Australia
Toyota Hiace
June 8, 2023

Pros: no much , when you call them all you get is an automated computer and no way of communicating verbally with anyone , especially when we turned up at the office and 5 people where working on site ! VERY POOR

New Zealand
MG HS
May 31, 2023

Pros: Great vehicle and condition. Very reasonably priced.

Cons: Waited quite a while at the airport for shuttle and then there was also a lengthy wait at the agency due to it being very busy.

New Zealand
Hyundai Accent
May 30, 2023

Pros: Price and ease of uplift

Cons: Nothing

New Zealand
Hyundai Kona
May 30, 2023

Pros: excellent friendly efficient service

New Zealand
MG HS
May 28, 2023

Pros: Good condition of rental cars

Cons: Time taken at pick up

New Zealand
Hyundai Kona
May 28, 2023

Pros: Booking on line easy, drop-off service great.

Cons: As already advised, pick-up at Brisbane airport was shocking.

New Zealand
Toyota Corolla
May 27, 2023

Pros: Car was good for the money.

Cons: Extremely disappointed with the overall service, when we arrived we required to phone a number to receive pick up details that did not happen after 3 attempts then spent 25min trying to talk to someone in the pouring rain, eventually got that information, queued for 45min to speak to an agent to pick up care who had no information that I had paid for full insurance waiver!,. Upon return I instead that one of your agents inspects the car, that I requested a receipt that the vehicle had been retur

New Zealand
MG HS
May 20, 2023

Pros: Car rental price

Cons: Pickup information said turn left at Brisbane Intl airport when exiting and go to area 3. There was no numbered area 3 where we got picked up. Waited long time at rental company. Car was dirty. Problem fixed by Manager. Had issue with Agent outides but Manager fixed this issue.

New Zealand
Hyundai Accent
May 17, 2023

Pros: LOVELY DESK SERVICE, QUICK PICKUP

Cons: OPENING HOURS FOR SATURDAY

New Zealand
Hyundai Accent
May 10, 2023

Pros: Easy-to-use and good access to airport

New Zealand
Hyundai Accent
May 9, 2023

Pros: The guy was very helpful and informative

Cons: The car wasn’t that clean on the outside and it was quite hard to see through the front window

New Zealand
Toyota Corolla
May 8, 2023

Cons: No phone reply at airport - we did not manage to get contact - by pure luck the shuttle arrived for other people and we were able to get on

New Zealand
Hyundai Kona
May 4, 2023

Pros: Great pick up / drop up and airport drop off.

Cons: The only down side was change to a different car than described. It was very nice, good size, but gutless.

New Zealand
Hyundai Kona
May 3, 2023

Pros: Cheap rentals - I wanted to extend it for another day but it was booked out. I then booked from budget/AVIS for a one day rental and was charged close to $300AUD for only 69kmm used, so very happy with Bargain Rentals prices

Cons: Need larger van for airport pick ups. Wasn't enough space so had to wait for next pick up.

Canada
Hyundai Accent
May 2, 2023

Pros: Staff at the counter were helpful but more were needed.

Cons: There were far to many people waiting for the shuttle at the airport for the size of it.

United States of America (USA)
Hyundai Accent
May 1, 2023

Cons: Employees were rude and not helpful. Not kind at all.

Australia
Hyundai Kona
April 26, 2023

Pros: Car was clean.

Cons: Only reason not a 10 is that we were in the waiting area for the shuttle bus to the airport and driver didn't come in to see if there were any more passengers, and we were left behind.

United Kingdom
Hyundai Accent
April 25, 2023

Pros: Good value for money, friendly efficient staff.

Cons: Car a bit tired but perfecly acceptable for the price. Time taken yo get from the airport to the rental base but this applies to all off airport rentals.

United Kingdom
Hyundai Accent
April 24, 2023

Pros: Really good price and good car.

Cons: Let down by their airport driver on the return who randomly selected people to transport back to the airport rather than taking from the line which had formed.

Australia
Hyundai Accent
April 22, 2023

Pros: Car was easily located on site

Cons: Not enough staff at front desk during busy times. Had to wait 30 mins to pick up car. Also only having one bus lead to a 45 min wait to get to airport and that didn't even fit everyone waiting in.

Ireland
Hyundai Kona
April 19, 2023

Cons: Not being able to phone the office at any stage, we we’re waiting for over 2 hours to be collected by the shuttle bus on the morning of arrival

New Zealand
Hyundai Accent
April 18, 2023

Pros: Easy process

France
MG HS
April 17, 2023

Pros: Easy pick-up and drop-off. Shuttle service to/from airport efficient.

New Zealand
Hyundai Accent
April 12, 2023

Pros: Very friendly and competent staff, well done

Cons: All good

New Zealand
Holden Acadia
April 11, 2023

Pros: Very efficient

Cons: N/A

Australia
Toyota Corolla
April 11, 2023

Pros: Cheap, I guess you get what you pay for

Cons: A bit slow at the counter on check in, not sure if this is normal or may have been some training gong on.

United Kingdom
MG HS
April 9, 2023

Pros: Very stressful to find out that you are not located at the airport.

Cons: The driver that picked us up was really grumpy, unhelpful and not very nice.

New Zealand
Hyundai Kona
April 4, 2023

Pros: They were friendly and helpful and advised me of the important things that I needed to know.

Cons: N/A

Australia
Hyundai Accent
April 3, 2023

Pros: Fast efficient and courteous

United Kingdom
Toyota Corolla
March 30, 2023

Pros: No pressure for extra insurances

Cons: Length of time waiting for airport pick up. Driver unhelpfulness as he didn’t even open the back doors to let us out so we could offload our own cases!!!!

Australia
Toyota Corolla
March 29, 2023

Pros: The process was very simple from start to finish.

Cons: A newer car would be nice but the price was what I expected.

New Zealand
Hyundai Accent
March 28, 2023

Pros: Good price. Efficient. Nice, clean and tidy car.

Cons: It wasn't straight to get hold of Bargain Car Rentals to be picked up from the airport, I needed to ask customer services to help me.

Canada
Hyundai Kona
March 27, 2023

Pros: The shuttle driver, Liam, was excellent. Lovely person and really helpful.

Cons: Micheal, the agent I worked with, was absolutely horrible. Rude and unsympathetic. I missed the shuttle bus because he had neglected to unlock the gate so I could return my car. When I brought this up, he completely dismissed me. Horrible service. I'll say the overall process for pickup and drop off was not smooth. When you are in a foreign country trying to catch a flight, it is really important that this go smoothly.

Argentina
Hyundai Kona
March 24, 2023

Pros: They did not communicate with me. I arrived to Brisbane and the office was closed

New Zealand
Hyundai Kona
March 23, 2023

Pros: Efficient

Cons: Location of pick up

United States of America (USA)
Hyundai Accent
March 23, 2023

Pros: The car didn’t break down

Cons: Could not help hooking Bluetooth up so I was giving older car.

New Zealand
MG HS
March 23, 2023

Pros: they were all so kind, all so friendly and approachable and very efficient

New Zealand
Hyundai Accent
March 22, 2023

Pros: Made getting to & from the airport easy. The young man that helped us when we arrived was extremely helpful.

Cons: Communication - trying to get hold of someone was quite difficult.

Malaysia
MG HS
March 18, 2023

Pros: they explained everything to you and other add ons that would make the experience even more hassle free such as the full tank service and the toll collection

Cons: The only confirmation you have during the pick up from Brisbane airport is an automated call line and then a text and there is no real agent we can talk to assure that we are being picked up.

Canada
Hyundai Accent
March 13, 2023

Pros: Excellent rental rate

Cons: Frustrating pickup arrangement….took too long for van to arrive…had to call twice and not being able to talk directly to an agent was frustrating

Australia
Hyundai Kona
March 12, 2023

Pros: The car was clean and.

Cons: There was no contact for bargain, car rentals after hours as my plane was running late. Unable to contact anyone from the company, nor did the company follow up with me before closing if I was still collecting Carr and what was put in place for me to collect it when I land I had to pay for a night in a hotel with my family after spending two hours on the phone, trying to get hold of somebody. Once I got hold off somebody from Discover cars, they were extremely rude and condescending.

New Zealand
Nissan X-Trail
March 12, 2023

Cons: No direct contact with depot - waiting for them to ring you back after you leave a message is not good enough especially when you are travelling international and have time restraints

Australia
MG HS
March 9, 2023

Pros: pick up at the airport, good choice of car and good desk service

Australia
MG HS
March 7, 2023

Pros: Friendly staff

Cons: Time spent waiting in a queue to checkin and get car

New Zealand
Hyundai Accent
March 6, 2023

Pros: lady at front desk

Cons: the guy that picked us up and returned us to airport. very rude to busy listening to horse races on radio. very hard to get hold of didnt return phone calls.

Australia
Hyundai Kona
March 3, 2023

Pros: Prompt and reliable

Cons: Na

Australia
Hyundai Accent
March 3, 2023

Pros: Everything information wise can be done online prior to pickup.so no waiting time after a long flight.

Cons: Had not driven an mg car prior to rental, and did not realise what to expect to be honest ,it was a bit under powered in low gears.I would have preffered a more powerful car, however it did get us from point A to B .we travelled to the glass house mountains which certainly pushed the car to its limits. It did get us there though.

Australia
Hyundai Kona
March 2, 2023

Pros: Nothing

Cons: Everything Sent an email complaint

New Zealand
Hyundai Kona
February 28, 2023

Pros: .Friendly, offered additional plans to save money (e.g. pre-paying petrol, so I didn't have to fill the car up before dropping off and the 10-day insurance maximum).

Cons: Pick up was a little challenging, but that was complicated by the fact that I had an 8 month old and was waiting for the call back for pick up...

Israel
Hyundai Kona
February 26, 2023

Pros: The drop off was easy and quickly

Cons: When arriving at night to airport it was diffucult to find the pickup area for the shuttle to the agency .The agency was not in the airport. The car we received was different from the car we book and smaller.

New Zealand
Hyundai Accent
February 22, 2023

Pros: Reasonable prices

Cons: As above

United States of America (USA)
Hyundai Kona
February 22, 2023

Pros: Friendly, knowledgeable.

Cons: Drop off was somewhat disorganized.

Australia
Hyundai Accent
February 19, 2023

Cons: Address to return car says 22 Serpentine Road which is the airport, I spent 30mins driving around trying to find the office. Which made me late for bag drop off!

Australia
Hyundai Accent
February 9, 2023

Cons: the car could have been cleaner eg. wins screen

United Kingdom
Toyota Corolla
February 5, 2023

Pros: It was cheap and and an easy process to rent

Cons: The car I received was on its last job, it had done over 125000km the radio didn’t work, the car had a lot of bodywork damage including scrapes and paint missing but they told me that’s all they had unless I wanted to upgrade. I had already booked a level up from compact to intermediate to ensure I got something better than the worst. This didn’t seem to matter. They also wanted to charge me an extra $3 for each toll. Luckily I signed up to the local toll company to pay direct, this saved £.

Australia
Hyundai Accent
January 30, 2023

Pros: Very swift and efficient.

Cons: Nothing much - the customer service representative was polite but when I dropped off the car he seemed stressed out and curt, though still polite, but that was because there was a really annoying gentleman he'd just dealt with so I understand.

United Kingdom
Nissan X-Trail
January 26, 2023

Pros: Great desk staff

Cons: driver rude

Australia
Hyundai Accent
January 18, 2023

Pros: Speed of pick up and drop off

Cons: No issues

United States of America (USA)
Toyota Hiace
January 12, 2023

Pros: Car met our needs

Cons: Had issues with it including shuttering when backing up and struggling getting up hills (had to reverse and take a different way). Air conditioning in back was not working and passengers in back were constantly hot. Height of vehicle made it hard to find parking spots at malls and south Bank.

Australia
Hyundai Accent
January 9, 2023

Pros: The helpfulness of the staff, especially when our flight was cancelled. They called me to ensure I still wanted a car and made the arrangements for me to pick up after hours

Cons: NA

New Zealand
Kia Picanto
December 31, 2022

Cons: Radio reception needs sorting out - always statical

Australia
Hyundai Accent
December 30, 2022

Pros: Great service !

Australia
Hyundai Accent
December 21, 2022

Cons: The car I was given hadn’t been washed, filthy with dirt and grime on the outside and the inside had been vacuumed at best. Big greasy mark on the inside of the drivers window.

Singapore
Toyota Corolla
December 17, 2022

Pros: one of customers service agent, was kindly enough to see us thru 2 cars before we settled for the 3rd car.

Cons: 1st and 2nd customer service agent was not helpful, they walk away saying, an agent will attend to me and drove off. 1st agent left for lunch and 2nd agent set off on the passenger bus. On both occasions, they were not stepping forward to assist. The experience with them was very disappointing. We booked for a Toyota corolla or similar and we ended up with a Hyundai Accent Sport. Will be good to indicate the type of similar range of cars for the cost paid.

United States of America (USA)
Hyundai Accent
December 15, 2022

Pros: Cheap

Cons: Shuttle driver was rude Car was covered in dents and smelled weird

New Zealand
Toyota Corolla
December 9, 2022

Pros: Quick'n'easy

New Zealand
Hyundai Accent
December 8, 2022

Pros: Hassle free and efficient pick up and drop off

Cons: nothing

Singapore
Nissan X-Trail
December 8, 2022

Pros: Easy to rent online and near to airport.

Cons: Called for airport shuttle at 710am and it only came in 755am. Driver was in a rush and asked me to wait for next shuttle at 815am as he did not see my family there at waiting point. Truth is we already waited 45 minutes under cold winds. my baby and wife is inside shelter at airport and can walk out in a minute.

United States of America (USA)
Hyundai Accent
December 7, 2022

Pros: The van was waiting for us when we got to the pickup area. We only had t wait a few minutes for another couple to arrive.

New Zealand
Toyota Corolla
December 4, 2022

Pros: The office lady was polite

Cons: The van driver was rude, dropping off car was a nightmare to find access

New Zealand
Toyota Corolla
December 3, 2022

Pros: Straight forward, well explained

Cons: Can’t think of any!

Singapore
Nissan X-Trail
December 2, 2022

Pros: Reasonable and accommodating

Cons: Shuttle service timing is sometimes erratic

United Kingdom
Nissan X-Trail
November 26, 2022

Pros: Bargain were very good and no problem with them or the car at all

Australia
Hyundai Accent
November 25, 2022

Pros: Friendly staff, when we arrived to collect the car They was honest and said that the car would be around 15 minutes and to compensate us we could return the car without filling up the petrol

Cons: Nothing

New Zealand
Hyundai Accent
November 21, 2022

Pros: Quick, friendly service

Cons: Having to call for pick-up from airport

New Zealand
Nissan X-Trail
November 20, 2022

Pros: The people at registration were good

Cons: Had issues getting picked up, when i rang the 0800 number never got answered for over 23minutes and a van finally turned up.

New Zealand
Hyundai Accent
November 20, 2022

Pros: Friendly people, great little car

Cons: Did take a while to be picked up by shuttle at airport

Australia
Hyundai Accent
November 16, 2022

Cons: I left a tool in the vehicle!! I called as soon as I was home. 3 days and no answer!!!!

New Zealand
Toyota Hiace
November 14, 2022

Cons: Pickup took too long and office wasn't open qhen we arrived to drop off

New Zealand
Audi Q5
November 9, 2022

Cons: Took ages to organise car even though I had pre booked and loaded information on line. And then no one there to shuttle me back to airport at 6.30am so had to Uber. Poor service

New Zealand
Hyundai Accent
November 7, 2022

Pros: Efficient. Friendly.

New Zealand
Hyundai Accent
November 3, 2022

Pros: Helpful staff

Cons: Nothing

New Zealand
Hyundai Accent
October 29, 2022

Pros: Shuttle cars on point.

Cons: Just the hotline number, takes ages to get an agent in the line. I always request for a callback.

Australia
Hyundai Accent
October 22, 2022

Pros: Airport pick up and return

Cons: We knew optional insurance but did not know the costs prior to pick up ... there may have been more competitive prices after all!

New Zealand
Toyota Corolla
October 22, 2022

Pros: The lady who served us at the office was pleasant, friendly and helpful. She knew what she was doing and was efficient in makes all changes that we asked for. Highly recommend.

Cons: The man that picked us up from the airport in the mini van was rude offhand and unpleasant to travel with. When we dropped the car off he growled at us for not dropping all the passengers and luggage at the airport before one person returned the car to the office. This obviously made his job easier but we were the customers and it didn’t suit us. He needs to learn some customer services skills.

Australia
Nissan X-Trail
October 20, 2022

Pros: price and staff

Cons: car had a lot of dents and service message kept coming up on screen

Australia
Toyota Corolla
October 17, 2022

Pros: We arrived to pick up the car 15 mins after stated however the car was not ready. Waited another 20 mins until ready. Staff member very apologetic and waived full to full fuel policy on return vehicle.

Cons: All good.

New Zealand
Toyota Hiace
October 17, 2022

Pros: Friendly and good communication

Cons: Wait times for collection and drop off, more staff needed

Australia
Hyundai Kona
October 14, 2022

Pros: The car selected online was as provided. I was provided with detailed information to access the courtesy bus to and from the airport which was punctual each time.

Cons: There was nothing to criticise.

Australia
Hyundai Kona
October 12, 2022

Pros: I liked you could do most of the admin ahead of time

Australia
Hyundai Kona
October 7, 2022

Cons: Inefficiency of shuttle service

Australia
Hyundai Accent
September 29, 2022

Pros: The shuttle bus service was very efficient and collecting the car was quick and easy. It was super easy to join the motorway from the car depot

New Zealand
Nissan X-Trail
September 29, 2022

Cons: Getting in touch with Bargain Rentals once arrived at airport . Why not put car rental depot phone no on our paperwork ???

Australia
Hyundai Accent
September 26, 2022

Pros: Friendly and through

Cons: Nothing

Australia
Toyota Corolla
September 9, 2022

Pros: Gave a handout with address of company plus fuel stations

Cons: All good

Australia
Toyota Corolla
August 31, 2022

Pros: Not much. The shuttle driver was rude and non personable and the cars were old, banged up and filthy.

Cons: As above - rude drivers and filthy old cars.

Australia
Hyundai Accent
August 29, 2022

Pros: Good overall customer service & information

Cons: Upselling of Prepaid fuel, which it turns out I did not require

Singapore
Holden Commodore
August 29, 2022

Pros: The third party involvement made decision making difficult. Also far was not refuelled on pick up. Had to refuel myself and claim

Cons: Should have option to have toll account registered. GPS doesn't locate the rental pickup, drop off location. GPS not updated

Australia
Toyota Corolla
August 24, 2022

Pros: Shuttle bus to pick you up from the airport, although the driver is not friendly

Cons: The car was clean but old. The petrol wasn’t full so take a pic to prove it when you pick it up as I have it back with the same amount of petrol and was charged to fill it up. The car remote had a flat battery which was known to the company but didn’t bother fixing it

New Zealand
Hyundai Accent
August 17, 2022

Pros: went as descibed and planned when booking.

Cons: no real issue but would have preferred to speak with real person when askig for shuttle

New Zealand
Hyundai Accent
August 12, 2022

Pros: Pick up and drop off was easy.

Cons: Being put under pressure to change insurance policy. Rude grumpy old van driver who did the airport transfers.

Australia
Holden Commodore
August 12, 2022

Pros: ran smoothly and met expectations

Cons: nothing

New Zealand
Nissan X-Trail
August 11, 2022

Cons: Felt pressured by staff to upgrade to full insurance which we already had covered by travel insurance,staff were pushy and upselling

Australia
Toyota Corolla
August 9, 2022

Pros: Picking up ok delivery back to airport needs improvement

Cons: Delivery back to airport. Driver told everyone to load own cases including a Mum with baby in sling, another child plus 3 cases and pram????

New Zealand
Hyundai Accent
August 9, 2022

Pros: Not their staff

Cons: The staff's attitude, I have emailed you separately on this matter

Japan
Holden Acadia
August 8, 2022

Pros: Customer service both when picking up the car and when calling for assistance

Cons: The very long wait when picking up the car

New Zealand
Toyota Corolla
August 5, 2022

Pros: Office staff

Cons: Discover cars. Rip off agents

New Zealand
Toyota Corolla
August 5, 2022

Pros: The Office staff were great. The bus driver a grumpy shit.

Cons: The Bargain car rental side was fine. But the interface between discovery and bargain wasn’t.

Australia
Hyundai Accent
August 3, 2022

Pros: nothing

Cons: very little

Australia
Hyundai Accent
July 29, 2022

Pros: Quick, efficient, friendly, and clearly explained everything about the rental policy and the vehicle I hired.

Cons: I was quite happy with the service provided.

Australia
Toyota Corolla
July 25, 2022

Pros: Friendly and efficient

Cons: nothing

Australia
Toyota Corolla
July 25, 2022

Pros: Good value and efficient shuttle

Cons: Having completed the check-in on-line we were stuck in a que behind others who hadn't (there should be an express line for those who've checked in on-line) then got asked for details we'd already provided on-line.

New Zealand
Hyundai Accent
July 25, 2022

Pros: good

Cons: the insurance was not up to $5000 excess it was $5000 or more up to the value of the car. A fine print we did not realise.

United States of America (USA)
Hyundai Accent
July 23, 2022

Pros: courteous and efficient, no protracted questioning

Cons: wasn't very obvious how to get to their bus when we landed at BNE (first time renters), very minor

Australia
Hyundai Accent
July 15, 2022

Pros: Affordable rental.

Cons: * After hour pick up was scary - dark/ isolated car park. Felt unsafe after being dropped off by taxi and working out how to access car. * When dropping off car - service was unfriendly and rude. No help in putting luggage into van, no communication on how long we'd be until we left.

Australia
Toyota Corolla
July 15, 2022

Pros: Friendly, cheap

Cons: Car quality was sub-standard

Australia
Toyota Corolla
July 11, 2022

Pros: Personable, efficient and friendly

South Korea
Nissan X-Trail
July 10, 2022

Pros: rental price

Cons: pick-up process and insurance policy the Bargain Car Rentals has

Australia
Hyundai Accent
July 7, 2022

Pros: Quick easy pick up

Cons: All good, no negatives

New Zealand
Toyota Corolla
July 3, 2022

Pros: Friendly staff

Cons: The time to pick up the car was a bit of a long process. The sales pitch for the extra insurance options, roadside assistance etc was too confusing and really the only advantage is less excess. There is some missing information that could help. How to get to Amplo petrol station coming from North, you can't. A visitors road map would be helpful. How to ring the office for pickup from the airport when using roaming.

New Zealand
Toyota Corolla
June 29, 2022

Pros: Great service from pick up/ to desk assistance/ to drop off. Thank you

Australia
Toyota Corolla
June 19, 2022

Pros: Free shuttle bus to and from the airport. Car was larger than I thought I'd booked which was fantastic for 2 large suitcases. Fast check in

Cons: They keys were handed to us and we were told to go find the car ourselves

New Zealand
Hyundai Accent
June 18, 2022

Pros: The staff were friendly and helpful.

Cons: There wasn't anything I didn't like.

Singapore
Nissan X-Trail
June 17, 2022

Pros: The people are nice but they can’t seem to do anything.

Australia
Toyota Corolla
June 14, 2022

Pros: Easy and friendly service

Indonesia
Hyundai Accent
June 13, 2022

Pros: Very friendly and helpful personnel.

Australia
Toyota Corolla