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Thrifty at Brisbane Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have the option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic.
Pros: I have used Thrifty for many years and they do not compare to National service
Cons: Having to wait so long for somebody to return to the desk to serve us
Pros: The staff at desk was absolutely unhelpful like he was determined to cause problems for us. Even though we checked online in the morning, he said he didnt have any information about us. Made us travel from international airport to domestic airport, overcharged us, and gave us a smaller car than booked. Overall never taking thrifty again.
Cons: Its surprising how hertz have such good service while thrifty did not. I am guessing its always the wmployees who makr or break the reputation. The staff at desk was absolutely unhelpful like he was determined to cause problems for us. Even though we checked online in the morning, he said he didnt have any information about us. Made us travel from international airport to domestic airport, overcharged us, and gave us a smaller car than booked. Overall never taking thrifty again.
Pros: Overall a very quick and easy experience.
Cons: The one-way fee charged was higher than expected on my voucher.
Pros: Easy going
Cons: All good
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Rental Conditions
Please check the Rental Conditions for each vehicle prior to booking as some conditions, particularly the deposit and deductible, may vary based on the class of vehicle.
An E-Toll is offered in order to avoid violation fees.
An E-toll charge will apply; personal consumption will be charged separately at the end of the rental period.
A young driver fee applies to drivers under the age of 25.
There is no maximum age.
A Senior driver fee is not applied.
The driver license must have been issued by authorized authorities at least 1 year(s) before the date of the commencement of the rental.
In addition to the regular driver license, an International Driving Permit is also mandatory if the national driver license is not written in English.
Please note that the International Driving Permit is valid only if it is accompanied by a regular driver's license, is issued by an official authority or government-authorized organization, and is in physical (not digital) form.
For driver licenses from countries not party to the International Driving Permit treaty, an official translation of the license must be presented with the original license.
Only physical driver's licenses are accepted (not digital versions).
UK customers must bring their DVLA check code along with their photo ID. This check code can be obtained from the DVLA website.
In addition to documents mentioned previously, the customer will need the following: 2 proofs of home address (e.g. Utility bill), that is valid for at least 3 months before the pick up date.
Prices for extras are shown on the booking page.