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Thrifty at Brisbane Airport
Customer Ratings and Latest Reviews
Because we want to make sure each review listed here is left by a real customer, we don’t have an option to post a review here. Instead, we ask each and every customer to leave a review after they return their rental car. This way, you know that all reviews are authentic, verified, and trustworthy.
Pros: You use discover cars to book yet have no idea who they are and the prices quoted are nothing like you are asking
Pros: Very friendly staff and lovely car that was bigger than expected
Pros: Nice new car
Cons: The car was realy dirty in particular the Windows and the door handle
Pros: stress no fuss
Pros: This was a great service.
Cons: They explained everything to a customer.
Pros: Courtesy, professional and friendly
Cons: The insurance. Despite paying for comprehensive insurance, I had to sign a form agreeing to pay the first $4,950 of any damage then claim it back through the third party insurance. Not happy.
Pros: It was very nice
Pros: Friendly, efficient service
Pros: Great customer service! Thank you
Cons: They accused
Pros: They didn't have any information on the booking insurance from discover cars. So they tried to get us to pay for this again! Lucky I checked with discover cars directly. Car was good and ready to l when needed. Easy access at Brisbane airport.
Cons: Reception staff were not so knowledgeable about the booking. If I booked directly with Thrifty i would have paid $1600 for the same car plus insurance, instead paid $600 through Discover Cars.
Pros: Quick service, they did not try and sell me insurance I didn't need, very easy process
Pros: Everything was very well organised and logical.
Cons: Thrifty required payment with a physical credit card, there was no avenue to tap for payment or provide credit card details.
Pros: Friendly and efficient. So quick and easy dropping car back.
Pros: Friendly helpful staff
Pros: Drop off was easy
Cons: The exterior of the car was dirty (like the car had been stored in a dusty warehouse).
Pros: Efficient everything went well and easy to deal with. Good experience.
Cons: Found rubbish left in car from previous renters